Nidhi Dahiya
Learning and Development Project Coordinator
Summary
Multi-faceted business professional with over 8 years of diverse experience in project and training coordination, customer service, and operations management. Demonstrated ability to manage end-to-end project and training cycle, process optimization, foster cross-functional collaboration and building strong stakeholder relationships. Eagar to leverage expertise in a dynamic role contributing to overall organizational success while further developing leadership capabilities.
Overview
8
8
years of professional experience
Work History
Learning and Development Project Coordinator
Siemens Digital Industries Software
08.2024 - Current
- Collaborated with the Learning Programs Manager to gather requirements, define program objectives, and outline deliverables for learning programs.
- Managed end-to-end coordination and communication of learning programs using centralized program management tools, ensuring timely updates and stakeholder alignment.
- Engaged regularly with stakeholders to identify future enablement needs, and proactively contribute to program planning and content strategy.
- Partnered with the L&D Operations team to manage the availability of relevant enablement on the Learning Management System.
- Provided logistical and administrative support for the setup and delivery of virtual and in-person learning programs, including materials preparation and session execution.
Senior Professional Development Specialist
Gartner
02.2023 - 08.2024
- Lead the planning, development, and execution of training programs and learning journeys while managing LMS operation and managing post-training feedback to drive continuous improvement.
- Provide operational and logistical support for training events, virtual and onsite, including scheduling, marketing, platform setup (WebEx, MS Teams), and follow-ups.
- Tracked budgets and managed spend for ad-hoc external training and certification requests.
- Support senior management with pilot training programs and assist in updating internal L&D web pages and resources.
- Drive process improvements and manage communications with stakeholders across multiple geographies.
Senior Analyst
Clifford Chance
05.2020 - 02.2023
- Conducted global training needs analysis and developed scheduling plans ensuring alignment with audience demand.
- Served as the course manager for a key milestone program aimed at senior lawyers, supporting their career development.
- Published and coordinated global training courses on Cornerstone OnDemand, actively promoting them to maximize participation.
- Maintained and regularly updated learning guides to ensure alignment with current best practices and standards.
- Published internal and external trainings on Cornerstone for lawyers and notaries, ensuring compliance with the regulatory standards of the Dutch Bar Association (NoVA) and The Royal Dutch Association of Civil-law Notaries (KNB).
- Managed and ensured proper organization and storage of internal training documents for audit readiness by the NoVA.
- Planned and scheduled case law and ethics training for lawyers, while ensuring alignment with professional education (PE) requirements.
- Monitored and communicated PE point balances and served as a key contact for training-related queries from lawyers, notaries, and support staff.
Senior Executive
Delhi International Airport Limited (GMR Group)
11.2017 - 05.2020
- Served as HR and CRM SPOC for Terminal Operations, supporting rosters, leave management, induction training, and employee queries across all 3 terminals.
- Conducted training need analysis across levels through mapping of skills and coordinated departmental and new hire training in collaboration with HR.
- Managed internal communications and grievance redressal, ensuring smooth employee operations.
- Organized monthly stakeholder meetings (AFC) involving external stakeholders like Airlines, CISF, Customs, Immigration, and internal teams.
- Planned and executed employee and stakeholder engagement activities to foster cross-functional collaboration.
Education
Master of Business Administration - Human Resources Management
Bharti Vidyapeeth Institute of Management & Research
New Delhi05.2018
Bachelor of Business Administration -
Jagan Institute of Management Studies (GGSIPU)
New Delhi05.2016
Skills
- Project management
- Training program coordination
- Stakeholder relationship management
- Data Analysis
- Learning Management System (LMS)
- Microsoft Office Suite (Word, PowerPoint and Excel)
Awards
Significant Contribution Award, Received the Significant Contribution Award for streamlining 2 processes which saved approximately 64 annual hours and became course manager of one of the most important milestone courses for senior lawyers that helps them to benchmark their skills in their career development.
Interests
Reading Books (Non Fiction)
Disclaimer
I solemnly declare that all the above information is correct to the best of my knowledge and belief.
Timeline
Learning and Development Project Coordinator
Siemens Digital Industries Software
08.2024 - Current
Senior Professional Development Specialist
Gartner
02.2023 - 08.2024
Senior Analyst
Clifford Chance
05.2020 - 02.2023
Senior Executive
Delhi International Airport Limited (GMR Group)
11.2017 - 05.2020
Master of Business Administration - Human Resources Management
Bharti Vidyapeeth Institute of Management & Research
Bachelor of Business Administration -
Jagan Institute of Management Studies (GGSIPU)
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