Nidhi Dubey
Varanasi
Summary
Team leader with 6 years of comprehensive experience in the banking industry, consistently achieving exceptional results. Expertise in managing corporate portfolios and accounts for the Retail Banking segment. Forward-thinking Relationship Manager brings proven record of success in exceeding targets to deliver measurable results and substantial improvements.
Overview
13
13
years of professional experience
Work History
Personal Banker
HDFC Bank
01.2024 - Current
- Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Maintained compliance with bank policies and regulations while executing various financial transactions for customers.
- Generated new business by conducting thorough financial needs assessments and offering tailored products to clients.
Freelancer
Freelancer
08.2023 - 10.2023
- Business Analysis and Website making of a company which is in AI powered blogging platform using Strapi to host on AWS
Business Analyst Trainee
Med Tour Easy
05.2023 - 07.2023
- Data Visualization using TABLEAU Specification
- Amazon Web Services (AWS) certification and implementation in a website making
Business Analyst Trainee
Techcanvass
08.2022 - 04.2023
- Expertise in documenting BRD, FRD, Use Case and User Story
- Proficient in analyzing and understanding AS-IS business processes
- Facilitated requirement gathering through JAD (Joint Development Application) and other Elicitation techniques
- Created Screen mock-ups/ wire-frames/ prototype utilizing AXURE and developed and documented Use cases
- Utilized UML diagrams ad VISIO to visually represent system architecture
- Process a comprehensive understanding of Waterfall, RUP and AGILE methodologies
- Collaborated with QA team, providing valuable insights on the role of BA in ensuring quality deliverables
Manager
Axis Bank
09.2018 - 10.2019
- Loan Syndication, KYC AML, Payment Solution, ETRG/FOREX and Corporate NPS And PPF
- Worked on SWIFT protocols and interface implementation
- Knowledge of SWIFT Fileact, Interact, FIN/MT, MT103,MT202, MT900 etc
- Provided Digital Payment Solution to Corporates for Salary through Corporate Internet Banking (CIB) and Cheque
- Provided Trade Services to Corporates for Import, Export, Digital Payment Solution and remittances
- Provided Corporates to access Digital platform for Trade Online, Forex, INSTABIZ and Corporate Swift
- Worked on Cash Management Services (CMS), Content Management Application (CMA) And Content Delivery Application (CDA)
Deputy Manager- II
ICICI Bank
06.2014 - 05.2018
- Worked along with ETRG team for Trade/ Forex, Corporate Card and Pay Direct team for multiple Corporate mergers
- Done NPS tie-up with several MNC's and delivered session for NPS in Corporates
- Managed corporate relationship between Corporate and the Bank
- Monitored Pune and Bangalore region
- Arranged seminars for Sales officers to enhance their sales and marketing skills
- Arranged several help-desk of Banking products for Corporate employees to avail benefits
- Supervised and delegated tasks to employees to meet key productivity targets
- Evaluated employee skills and optimized assignments to best use individual talents and knowledge
- Monitored staff performance, continually seeking ways to improve team delivery for optimized financial success
Intern
Siemens
09.2012 - 04.2013
- Intern and worked on PLC Programming
Intern
BSNL
08.2011 - 11.2011
- Worked on Embedded systems and PLC Programming
Education
Post Graduation Diploma - Banking and Finance
Manipal University
01.2015
Bachelor of Technology -
AIET
Lucknow, UP01.2012
Skills
- Time Management
- Ability to Multitask
- Customer Service
- Communication Skills
- Microsoft Office
- Leadership
- Client Relationship Management
- Relationship building and management
- Sales
- Microsoft Excel
- Business Analysis
- Collaboration
- Team Leadership
Hobbies and Interests
- Yoga enthusiast
- Travelling
- Reading
Timeline
Personal Banker
HDFC Bank
01.2024 - Current
Freelancer
Freelancer
08.2023 - 10.2023
Business Analyst Trainee
Med Tour Easy
05.2023 - 07.2023
Business Analyst Trainee
Techcanvass
08.2022 - 04.2023
Manager
Axis Bank
09.2018 - 10.2019
Deputy Manager- II
ICICI Bank
06.2014 - 05.2018
Intern
Siemens
09.2012 - 04.2013
Intern
BSNL
08.2011 - 11.2011
Bachelor of Technology -
AIET
Post Graduation Diploma - Banking and Finance
Manipal University
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