Nidhi Jaiswal
Noida
Summary
Experienced Product Associate skilled in teamwork, product development, and quality assurance. Specializes in translation, content creation, and enhancing user experience to boost satisfaction. Successful in localizing applications and driving user engagement. Collaborative with design and development teams to foster brand growth. Proficient in managing processes for timely issue resolution. Capable of managing multiple projects simultaneously with precision and efficiency.
Overview
3
3
years of professional experience
Work History
Product Associate
Sysmind Tech Pvt Ltd.
03.2023 - Current
- Work with development, operations, and management teams to ensure development and delivery of products within allotted timeline.
- Review Client issues and perform RCAs to detect key Client satisfaction detractors
- Manage Product Delivery with Implementation Team
- Assist in development of new features and enhancement of existing features.
- Prepare and organize project status and risk reporting to management.
- Develop functional requirements based on business needs.
- Maintain accurate and complete product related information.
- Identify process improvements to achieve goals.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Train the team on product knowledge as required.
- Work with Managers and marketing teams to ensure that products and services meet customers’ current and future needs.
- Identify product marketing ideas and opportunities based on industry trends, current market environment and competitive trends.
Foreign Language Expert/ UX Content Writer
Sysmind Tech Pvt Ltd.
03.2022 - Current
- Localized the website,
web application and mobile application of their collaboration and communication service MelpApp from English to Spanish and Portuguese - Written Web Content from scratch
- Improved and fixed UX microcopy across MelpApp's Web, Android, and iOS platforms.
- Prepared the guidelines for UX Experience and Copywriting
- Wrote and edited high-quality content under deadline pressure with exciting, captivating, and authentic approach.
- Collaborated with Designers to enhance content.
- Edited and proofread content to confirm proper grammar, quality and consistency with AP style.
- Worked closely with stakeholders to gather input for refining messaging strategies that effectively communicated key benefits of products or services offered by clients.
- Optimized web pages for search engines using keyword research and on-page SEO techniques.
- Conducted regular competitor analysis to stay updated on industry developments and maintain a competitive edge in content creation efforts.
Foreign Language Expert
Innodata India Pvt. Ltd.
09.2021 - 01.2022
- Sorted advertisements in Italian and Portuguese languages
- Worked primarily as Italian language interpreter.
- Interpreted conversations between foreign language-speaking clients and others.
- Maximized quality control of translated documents.
Education
Certified Scrum Master -
01.2022
B.A. Hons. (Italian) -
01.2021
Advanced Diploma in Portuguese -
01.2021
Certification in Spanish -
01.2017
Skills
- MS Office Suite
- Adobe Indesign
- Figma
- Orange Scrum
- Jira
- Trello
- Slack
- Translation
- Content Writing
- UX Research
- Product Roadmap Planning
- Product Backlog Management
- Competitive Analysis
- Product Documentation
- Product Metrics Tracking
- Feature Prioritization
- A/B Testing
- User Story Creation
- Quality Assurance Testing
- Release planning
- Software Development
- Requirements Gathering
- Wireframing and Prototyping
- Product Lifecycle Management
Languages
Italian
Portuguese
Spanish
English
Hindi
Other Technical Skills
- Strong Working experience with software
- Requirement Management - JIRA, SharePoint, Slack, Orange Scrum, Trello
- Reporting - Google Analytics
- Wireframes/Prototype - Whiteboard, Figma, Balsamiq
Timeline
Product Associate - Sysmind Tech Pvt Ltd.
03.2023 - Current
Foreign Language Expert/ UX Content Writer - Sysmind Tech Pvt Ltd.
03.2022 - Current
Foreign Language Expert - Innodata India Pvt. Ltd.
09.2021 - 01.2022
Scrum Alliance - Certified Scrum Master,
University of Delhi - B.A. Hons. (Italian),
University of Delhi - Advanced Diploma in Portuguese,
Mundo Latino (Embassy of Peru) - Certification in Spanish,
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