Summary
Overview
Work History
Education
Skills
Websites
Languages
Personal Information
Work Preference
Timeline
Generic
Nidhi Kachru

Nidhi Kachru

New Delhi,Delhi

Summary

Proactive and seasoned Marketing & Branding professional bringing 12+ years of delivering innovative marketing strategies and diverse industry experience with result oriented focus. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand . Well-versed in both online & traditional marketing approaches. Articulate communicator, natural leader and organized manager.

Overview

13
13
years of professional experience

Work History

Brand Manager

Apeejay Education
12.2019 - Current
  • Brand Marketing & Strategy | Digital Marketing | Marketing Communication & Creative Designs | Corporate Event Management | Vendor Management t | Marketing Operations | |Budget & Requirement Gathering| Managing 6-member team design team and 6 member digital team
  • Led comprehensive brand strategy initiatives for Schools, Institutes and Higher Ed brands, resulting in 10-15% increase in brand awareness and helped in making Apeejay as preferred choice of Institute/School among parents.
  • Developed and executed integrated marketing campaigns across digital and traditional channels, achieving a 25-30% increase in lead generation and a 20-25% improvement in conversion rates.
  • Managed Apeejay Education brand budgets totaling to Approx. 15 cr (approx.) annually every year across Schools (2cr), Higher Eds ( 3cr) and University( 10cr), consistently delivering projects on time and within budget while maximizing ROI.
  • Fostered a culture of innovation within the team by encouraging creative thinking and embracing new ideas that supported brand goals.
  • Optimized budget allocation, ensuring efficient use of resources to drive sales growth and profitability.
  • Developed Brand Manuals and communication guidelines for internal stakeholders for proper brand consistency and engagement at all levels of the organization.
  • Increased market awareness and admissions through the execution of targeted promotional campaigns.
  • Managed and oversaw creative projects to drive quality, accuracy and deadline management.
  • Managed Marketing Content Calendar for online platforms and budget management across all branding activities for these 26 Institutes.
  • Tracking expenses and reporting on the return on investment (ROI) of branding initiatives.
  • With Institute support, conduct market research to gather insights on consumer behavior, preferences, and emerging trends and use findings to make data-driven decisions and refine brand strategies & creative communication.
  • Analyzed and reported on KPIs to validate and demonstrate success of marketing campaigns.
  • Managed the Apeejay Corporate events directly :

- Successful CSR & philanthropy event/workshop for Apeejay and other co-branded partners G20, Indian Social Responsibility Network

- Also had coordinated & managed event/workshop with Ramakrishna Mission - Vivekananda Institute of Values on Apeejay Founder's day

- AI Workshop with PHD Chambers

Marketing Manager

Lifelong India Online
08.2017 - 11.2019
    • Developed and executed comprehensive marketing strategies for Amazon & filpkart platforms and that helped to increased online sales by 20- 40% year-over-year across different categories of Lifestyle, Fitness, and Kitchenware.
    • Managed budgets, allocating funds strategically towards high-impact initiatives that supported overall business goals.
    • Collaborated with the Product Development team to launch new products, contributing to a 10% increase in product awareness and adoption of massager category.
    • Managed & tracking Campaigns across SEM, email & social media channels by agency for boosting website sales for the brand.
    • Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
    • Created company brand messaging, collateral materials, customer events, promotional strategies, and product commercialization.
    • Developed creative briefs for internal designers, ensuring alignment with overall marketing objectives and brand guidelines.
    • Planning marketing activities in conjunction with the company's growth plan and working out strategies to execute the plan
    • Maintaining relationship with online, print media for marketing programs with branding and lead generation objectives.
    • Organized successful events and participated in exhibitions, helped showcasing products offerings effectively to potential customers or partners.
    • Improved customer loyalty by implementing effective email marketing campaigns and personalized offers.
    • Overall responsibility of running e-commerce marketing campaigns and optimizing the advertising spent on the portals – like Amazon- AMS, Flipkart
    • Developing systems and procedures to ensure that the leads generated are optimally utilized
    • Vendor Management of various digital media and traditional marketing activities
    • Implemented data-driven marketing strategies, utilizing analytics tools to track campaign success and refine tactics as needed.
    • Plan and manage the Social Media marketing campaigns and day-to-day social media activities through the support of agency.
    • Managed budget allocation and resource utilization to maximize marketing ROI.

Digital Marketing Manager

WaterHealth India
09.2015 - 08.2017

Key Responsibilities :

  • Digital Marketing | Marketing Communication | Lead Generation | Business Development | Marketing Operations | Digital PR |Budget & AOP | Managing 4-member team Business Development and Lead generation: Generating leads through online (LinkedIn) and offline mediums for CSR Funding

Digital Marketing and Marketing Communication

  • Started and managed the complete digital branding and awareness for Waterhealth India and International and executed SEM strategies that improved organic search rankings and increased website traffic by 40% within one year.
  • Managed social media accounts for clients, generating interest for existing and upcoming product or service releases.
  • Generate brand recognition and brand awareness using digital media tools and techniques- SMO, SEO, Website Development etc
  • Developed and implemented successful digital marketing campaigns to drive customer engagement and increase brand awareness.
  • Vendor Management of various digital media and traditional marketing activities
  • Design and develop the content for press release on our plant launches and recent partnerships & collaborations Design and develop the content for internal newsletters, brochures and magazines for various stakeholders
  • Manage Social Media marketing campaigns and day-to-day social media activities.

B2B : Business Development and Lead generation:

  • Reaching out to CSR professionals and build their network building through LinkedIn
  • Generating CSR leads through linkedIn
  • Coordinating with clients through Emails and Calls
  • Maintain, grow and manage client expectations & relationships
  • Tracking, evaluating and reviewing our sales pipeline through Salesforce software
  • Coordinate with the ops and account teams
  • Create sales proposals
  • Collaborating with various CSR event partners for WHIN's partnership in CSR conferences
  • Arranging a speaking slot for the leadership team in CSR conferences

B2B : Business Development and Lead generation:

  • Reaching out to CSR professionals and build their network building through LinkedIn
  • Coordinating with clients through Emails and Calls
  • Maintain, grow and manage client expectations & relationships
  • Tracking, evaluating and reviewing our sales pipeline through Salesforce software
  • Coordinate with the ops and account teams
  • Create sales proposals
  • Collaborating with various CSR event partners for WHIN's partnership in CSR conferences
  • Arranging a speaking slot for the leadership team in CSR conferences

● CSR Events Coordinated at WHIN :

- Worked and Collaborated with Jacqueline Lundquist, Philanthropist and Wife of Ex Ambassador to Richard Celeste, who served as ambassador to India ( she was then associated with WaterHealth International as Chief Serendipity Officer)

Who helped to raise good amount of funding through Charity Events through Charitybuzz.com , Music Events , Philanthropy events in US and India with her magnificent network of people in Bollywood, Fashion , Politics etc

Links : https://yourstory.com/2016/03/waterhealth-centre-bengaluru

Links : https://www.charitybuzz.com/catalog_items/auction-lunch-with-former-governor-of-ohio-richard-1582510

Social Media Manager

Jaldhaara Foundation India
09.2015 - 08.2017

    Jaldhaara Foundation is an NGO partner for WaterHealth International. Have supported this NGO for various key activities:

    • Managed multiple social media platforms, ensuring a consistent brand voice and message.
    • Increased customer engagement through social media.
    • Boosted engagement rates with the creation of compelling and visually appealing content.
    • Developed marketing content such as blogs, promotional materials, and advertisements for social media.
    • Monitored social media trends and emerging platforms, adopting new strategies to stay ahead of the competition.
    • Collaborated with team members to develop creative campaigns for social media platforms.
    • Streamlined content creation processes, improving efficiency while maintaining quality standards.
    • Managed editorial calendars and rescheduled PR events and meetings.
    • Managing and running crowdfunding donation based campaigns online with help of online platforms.
    • Coordinated and collaborated for JF's new website launch with PG integration.
    • Prepared RFP and RFQ responses for new business pitches and presentations.

Team Lead–On Site Google Project

Accenture Pvt Ltd
01.2014 - 09.2015
  • Manage and helped running display Ad Google clients as support team to ensure optimal & smooth campaign execution & delivery on DCM platform.
  • Coordinate with clients, agencies, and publishers of APAC, EMEA and NA regions and suggest modifications to campaigns wherever required
  • Provide guidance and consultative technical expertise to front line General Support and DCM Support Agents and Technical account manager (TAM)
  • Partner with cross-functional teams including General Support, Escalation Management, Sales and Engineering to ensure timely and high-impact results for your clients
  • Troubleshoot technical issues like ad serving errors, report discrepancies, and creative issues and provide solutions to ensure proper testing of ad creative and software managed by Ad Technology team
  • Test campaigns in pre-live environment for quality control and in proxy servers to guarantee successful ad campaigns
  • Actively participate in team and inter-departmental meetings and suggest timely improvements and provide feedback to Ad Tech team and Ad Ops Projects.
  • Promoted positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Trained new team members by relaying information on company procedures and safety requirements.

Assistant Manager

ICICI Bank
05.2012 - 12.2013
  • To drive technology developments of ICICI Digital Channels & to enhance customer convenience and thereby increase customer footprint on Online channels was associated with New product development team, and worked for launch of a new product for ICICI – Internet Banking Customers, product named – iWish – Variable RD and phase 2 of Facebook banking
  • Assisting in formulation and development of product strategy and analyzing customer requirements of a new product development with help of market research
  • Collaborating with cross functional teams of design, development, quality assurance, marketing and customer relations departments to drive concepts to completion
  • Responsible for interfacing with various business groups on ongoing basis for requirements (gathering, analysis, documentation, UAT, change management) Creating and executing marketing plan of ICICI Bank (Digital Channels) online services
  • Working as bridge between company and creative agencies.
  • Associated with Query handling for product iwish and Facebook banking by coordinating between vendors and customers.

Logistics Officer

Strategic Alliance Management Services
05.2009 - 06.2010
  • Strategic Alliance Management Service P Ltd
  • (SAMS) is a general management consultancy, exclusively focused on servicing the needs of the health and development sectors in India
  • SAMS Drug Inventory Management & Logistics Consulting Services Division helps with the supply chain management of drugs for vital national health programs
  • Associated with Supply Chain of Malaria Drugs, Insecticides and Larvicides at State and Districts Warehouses and Govt Stores all over the Country
  • Skilled in maintaining cordial relations with external and internal bodies for the smooth running of operations
  • Streamlining workflow and creating a team work environment to enhance profitability innovatively for the organization
  • Technical Analysis of Stock Reports and Monthly Supplies
  • Critically Analyzing Stock Reports on a Monthly Basis from all States and Creation of a Database of Stocks Present at each State
  • Formation of Consumption Patterns of each State for monitoring future requirements on a Monthly Basis
  • Monitoring Supply of Malaria Drugs, Insecticides, and Larvicides by World Bank (WB), Global Funds to Fight against Aids, Tuberculosis and Malaria (GFATM) and Govt
  • Of India Supplies (GOI)
  • Visits made to Orissa and Assam to Study the Current Inventory Management and Logistics Practices
  • Development of Operational Manuals and Modules for Training
  • Training Organized in the States of Assam, Orissa, Bihar and Jharkhand for Inventory Management Practices and Logistics at State Malaria Offices Respectively
  • Developed Exercises on Stock Registers, Issue Vouchers and Transfer Advice for Training Purposes

Education

PGDM - Marketing & Finance

ICFAI Business School (IBS)
Haryana
12.2010

B.E. - Instrumentation and Control

Mumbai University (MU)
Mumbai
09.2005

Class XII (CBSE) -

Bal Bhrati Public School
New Delhi
01.2005

Class X (CBSE) -

St. Marks Public School
New Delhi
01.2003

Skills

  • Brand strategy
  • Digital Marketing
  • Campaign Management
  • Marketing Operations
  • Business Development
  • Sales Support
  • Marketing Communications
  • Budget Development
  • Marketing support
  • Content Management
  • Lead Generation
  • Data Analysis
  • Client Servicing
  • Team Management
  • Reports / Presentations

Languages

English, Hindi, Kashmiri

Personal Information

  • Husband's Name: Ashish Dhar Raina
  • Date of Birth: 11/12/87
  • Nationality: Indian
  • Marital Status: Married

Work Preference

Work Type

Full Time

Work Location

RemoteOn-Site

Important To Me

Company CultureWork-life balanceCareer advancementPaid sick leaveHealthcare benefitsFlexible work hoursWork from home optionPersonal development programs

Timeline

Brand Manager

Apeejay Education
12.2019 - Current

Marketing Manager

Lifelong India Online
08.2017 - 11.2019

Digital Marketing Manager

WaterHealth India
09.2015 - 08.2017

Social Media Manager

Jaldhaara Foundation India
09.2015 - 08.2017

Team Lead–On Site Google Project

Accenture Pvt Ltd
01.2014 - 09.2015

Assistant Manager

ICICI Bank
05.2012 - 12.2013

Logistics Officer

Strategic Alliance Management Services
05.2009 - 06.2010

PGDM - Marketing & Finance

ICFAI Business School (IBS)

B.E. - Instrumentation and Control

Mumbai University (MU)

Class XII (CBSE) -

Bal Bhrati Public School

Class X (CBSE) -

St. Marks Public School
Nidhi Kachru