Nidhi Kumari
Delhi
Summary
seeking an opportunity to leverage my linguistic proficiency, investigate abilities, and leadership potential to contribute at a higher level within this organization.
Detail- oriented and multilingual French Language Investigator with 3.5 years experience at Amazon. Known for exceptional analytical skills, cross-cultural communication, and a strong commitment to operational excellence.
Overview
8
8
years of professional experience
Work History
French Language Specialist
Amazon
01.2022 - Current
- Specializing in product authentication and managing Counterfeit Complaint Rates (CCRs) on seller accounts.
- Led translation and interpretation tasks, ensuring 99% accuracy and clarity in communications.
- Got opportunity to up-skilled in multiple queues, demonstrating adaptability and a commitment to continuous improvement.
- Good command on process and maintained the AHT and DQ goals works as a SME when support is needed.
01.2019 - 01.2022
Education
B.A. - French Honours
Delhi University
01-2022
Senior Secondary -
Government Girls Senior Secondary School
Delhi01-2019
Skills
- Microsoft Office
- Public Relations
- Teamwork
- Time Management
- Leadership
- Effective Communication
- Critical Thinking
- Excel
- Power BI
- SQL
Languages
- English, Fluent
- French, Fluent
- Hindi, Native
Timeline
French Language Specialist
Amazon
01.2022 - Current
01.2019 - 01.2022
B.A. - French Honours
Delhi University
Senior Secondary -
Government Girls Senior Secondary School