Nidhi Pandya
Full stack Developer
Gandhinagar
Summary
A passionate and motivated fresher seeking a Full stack developer role, with strong skills in front-end frameworks like React.js and backend technologies such as Node.js and Express And Mongodb. Proficient in JavaScript, HTML, and CSS, with a solid understanding of building responsive, dynamic web applications. Eager to contribute to projects and enhance skills in full-stack development. Logical and results-driven Web Developer dedicated to building and optimizing user-focused websites for customers with various business objectives.
Overview
5
5
years of professional experience
3
3
Certifications
Work History
Customer Service Representative
Etech Global Services
05.2021 - 02.2023
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Customer Service Representative
Firstsource Solutions Pvt.Ltd
03.2018 - 04.2019
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Education
Bachelor of Computer Applications - Computer Science And Programming
Institute of Advanced Research And Technology(IAR)
Gandhinagar, India 04.2001 -
Diploma in Avaiation Hospitality&Travel Management - Aviation Management
Frankfinn Institute of Airhostess Training
Ahmedabad, India 04.2001 -
Skills
Front-end Frameworks
Languages
English
Intermediate (B1)
Hindi
Elementary (A2)
Gujarati
Intermediate (B1)
Certification
Html & css In Full stack Development carrer Program
Timeline
[ Full stack Development carrer Program], [Testbook By skill Acedemy ]
12-2024
Javascript In Full stack Development carrer Program
06-2024
Html & css In Full stack Development carrer Program
04-2024
Customer Service Representative
Etech Global Services
05.2021 - 02.2023
Customer Service Representative
Firstsource Solutions Pvt.Ltd
03.2018 - 04.2019
Bachelor of Computer Applications - Computer Science And Programming
Institute of Advanced Research And Technology(IAR)
04.2001 -
Diploma in Avaiation Hospitality&Travel Management - Aviation Management
Frankfinn Institute of Airhostess Training
04.2001 -
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