Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Nidhi Raj

Bengaluru

Summary

Experienced professional with a focus on project management, contributing to the seamless operation of e- commerce platforms and delivery of diverse services. Proficient in leveraging analytics for informed decision- making and ensuring exceptional user experience. Skilled in correspondence management, precise documentation, and collaborating with cross-functional teams to facilitate successful program outcomes.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Business Analyst

NASSCOM
Bengaluru
03.2022 - Current
  • Contributed to the successful deployment of (Skill Development Management System)-SDMS 2.0, aiding in achieving an exceptional 95% on-time delivery rate
  • Coordinated project lifecycle stages from initiation to closure, ensuring seamless execution and milestone achievement
  • Collaborated closely with technical partners and business development teams, facilitating timely deployment of enhancements, changes, and bug fixes
  • Played a pivotal role in comprehensive product testing, UAT, and quality assurance efforts, upholding the highest standards
  • Engaged with cross-functional teams to align discussions, optimizing project outcomes
  • Working on cross-functional data to build and maintain analytical models and dashboards, ensuring stakeholders had access to actionable insights
  • Translated intricate customer requirements into precise specifications for the tech team
  • Ensured 100% accuracy and alignment with customer expectations through meticulous PRD review

Technical Assistant

Government e Marketplace (GeM)
Delhi
10.2018 - 03.2022
  • Managed daily operations of the e-commerce platform, ensuring uninterrupted functionality and an optimal user experience
  • Played a key role in delivering various services such as marketplace health, sanitization, project management, and incident management within stipulated timeframes
  • Utilized web analytics tools to track performance metrics, produce insightful reports, and contribute to informed decision-making processes
  • Supported program management through initial review of deliverables like BRDs, SOPs, ensuring alignment with project objectives
  • Efficiently handled correspondence, inquiries, and information requests, effectively resolving issues or escalating them as necessary while maintaining meticulous records and data

Education

Bachelor of Engineering -

Sikkim Manipal Institute of Technology
Sikkim
06.2017

Skills

  • Project Management
  • Business Analysis
  • Stakeholder Management
  • Quality Assurance
  • MS Office
  • Data Analyst
  • SQL
  • Agile Methodology
  • Business process improvement

Certification

  • Core Java, HP (Hewlett-Packard)
  • Dot NET, NIIT

Timeline

Business Analyst

NASSCOM
03.2022 - Current

Technical Assistant

Government e Marketplace (GeM)
10.2018 - 03.2022

Bachelor of Engineering -

Sikkim Manipal Institute of Technology

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Nidhi Raj