NIDHI RAJAK
Jabalpur,MP
Summary
Proven to excel in fast-paced environments, I significantly enhanced client satisfaction at Doctors Hospital by leveraging exceptional organization and telephone skills. My proactive approach to streamlining appointment processes and maintaining meticulous records contributed to a 20% increase in front-desk efficiency, showcasing my ability to deliver results and exceed expectations.
Overview
3
3
years of professional experience
Work History
Receptionist
Doctors Hospital
01.2021 - 06.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Responded to inquiries from callers seeking information.
Education
No Degree - Chartered Accountant
Govtment High School Ghansor
Ghansor07.2024
Skills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
Timeline
Receptionist
Doctors Hospital
01.2021 - 06.2024
No Degree - Chartered Accountant
Govtment High School Ghansor
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