Nidhi Rawat
Delhi,DL
Summary
Experienced and dedicated HR professional adept at improving operations and solving problems. Strong relationship builder with stakeholders, clients, and team members to achieve organizational goals. Skilled in talent acquisition, payroll, compliance, policy development, HR systems, and employee engagement. Also experienced in sales, marketing, and client relationship management. Seeking new challenges to apply expertise and training in the field.
Overview
14
14
years of professional experience
Work History
HR Manager
Pyramid Colonizers Pvt Ltd
08.2022 - Current
- Oversee all aspects of the recruitment process, Including Sourcing, Screening, Interviewing, and onboarding new hires through various sources ,advertisements, job portals, database, Social Media (LinkedIn), Nukri Resdex etc
- Developed training materials for new hires, enhancing onboarding efficiency and knowledge retention.
- Develop and implement HR Policies, Procedures, and Programs to support the overall Business strategy
- Managed payroll and benefits for employees, Employee management system ,documentation,PF and ESI , Payroll and Compliances.
- Performance management system involving defining of KRA's, quarterly reviews, yearly reviews, performance appraisals.
- Implemented and Developed HRIMS ,HRMS, ATS.
Associate Account Manager
VRTek Consulting LLC
05.2021 - 07.2022
- Cultivated strong client relationships to enhance satisfaction and retention.
- Understand clients overall needs & requirements by staying in touch on regular basis.
- Collaborated with cross-functional teams to align service delivery with client expectations.
- Pre-screened resumes prior to sending to Implementation partner or Client for consideration.
- Handling recruitment team and educating them about client's expectations to accomplish hiring objectives.
- Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates
- Find and source potential vendors and negotiate rate with Vendors.
HR Recruiter
ADG Online Solutions Pvt Ltd
11.2019 - 04.2021
- Source candidates from various job portals like Naukri, Moster, shine.com, Linkedin and other social media platforms.
- Developed strong relationships with clients, ensuring accurate understanding of their needs and matching them with top talent.
- Bulk Hiring for BPO, Daily activities involved like sourcing, screening, interview scheduling, coordinating, onboarding, preparing MIS reports, Documentation etc.
- Collaborated with hiring managers to define position requirements and create targeted job descriptions.
- Leveraged applicant tracking systems to maintain accurate candidate information and streamline workflow.
- Software automation and implementation of HR software. Hands on experience in HRMS, ODDO, Application tracking system.
- Managed full-cycle recruiting processes, resulting in successful placements and employee satisfaction.
Administrative HR Assistant
Oct8 Business Solutions Pvt Ltd
12.2016 - 09.2019
- Coordinated recruitment processes, including scheduling interviews and communicating with candidates.
- Managed employee onboarding procedures, ensuring compliance with organizational policies.
- Supported payroll processing by verifying timesheets and assisting in data entry tasks like leave & attendance management,registering new employees on biometric and maintaining their data on software.
- Implemented process improvements for document management, increasing efficiency within HR operations.
Customer Support Executive
MSC Agency pvt ltd
10.2013 - 11.2016
- Coordinate and arrange container to ensure seamless movement of goods
- Check vessel ,inventory availability acts as a liaison between departments /managers regarding shipments
- Circulate daily shipping reports Responsible for updated and accurate database of tools and material (weight measurement , quantity, and origin) for easy reference
- Maintained consistent communication with leadership team to manage customer service (Booking Department ) by monitoring performance and assessing metrics
- Answered calls, emails and addressing customer inquiries, solving problems and providing product information
- Processed invoices and mailed documentation to clients Educated customers about billing, payment processing and support policies and procedures
- Conferred with customers about concerns with products or services to resolve problems
- Conducting day to day operational issues, solving them and looking after all logistics requirements.
Executive Assistant ( Company Secretary)
Indian Railway Catering and Tourism Corporation(IRCTC)
11.2011 - 09.2013
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports Scanned documents and saved in database to keep records of essential organizational information.
- Handling all incoming calls, mails, bills and invoices and completed appropriate actions Maintained appropriate filing of personal and professional documentation .
- Organized and attended meetings, including compiling all related documents and reports Sourced and ordered office equipment and supplies.
- To assist and coordinate with senior most officials of the department & liaison with other departments regarding miscellaneous work.
- To maintain file system and keep a record of data
Education
MBA - Finance
Sikkim Manipal University
01-2015
Bachelor of Commerce (B.Com) - undefined
Vivekananda College
01.2010
12th - undefined
C.B.S.E Board
01.2007
10th - undefined
C.B.S.E Board
01.2005
Skills
- Technical and non-technical recruitment
- Talent acquisition
- Comprehensive recruitment cycle knowledge
- HR policies and procedures
- Management information systems proficiency
- Employee lifecycle management
- Workforce attendance management
- Workforce data analysis
- HRIS & HRMS implementation
- Client relationship
- Payroll management
- Employee engagement strategies
Accomplishments
- Diploma in Financial Accounting Proficient with MS-Office, MS-Excel, MS-PowerPoint Tally-9.0 Internet
- Working experience in MS-office (Word, Excel, PowerPoint and Outlook), HRMIS,HRMS, ERP System.
- Implemented & Developed HR Policies
Additional Information
Proficient in Microsoft Office (Word, Excel, Power Point) , MS Access, MS Outlook, MS Excel(VLOOKUP, HLOOKUP, Index match,Countif,Sumif), Pivot Tables,Data Validation ,Data Analysis, Problem Solving, Data Modeling,
Strong Knowledge of Recruitment, Onboarding, Training & Development ,HRMIS, HRMS, ERP System, Performance Management , Employee Engagement, Leave & Attendances Management, Payroll Management, Compensation & Benefits, Policy Implementation.
Timeline
HR Manager
Pyramid Colonizers Pvt Ltd
08.2022 - Current
Associate Account Manager
VRTek Consulting LLC
05.2021 - 07.2022
HR Recruiter
ADG Online Solutions Pvt Ltd
11.2019 - 04.2021
Administrative HR Assistant
Oct8 Business Solutions Pvt Ltd
12.2016 - 09.2019
Customer Support Executive
MSC Agency pvt ltd
10.2013 - 11.2016
Executive Assistant ( Company Secretary)
Indian Railway Catering and Tourism Corporation(IRCTC)
11.2011 - 09.2013
Bachelor of Commerce (B.Com) - undefined
Vivekananda College
12th - undefined
C.B.S.E Board
10th - undefined
C.B.S.E Board
MBA - Finance
Sikkim Manipal University
KEY STRENGTH
Hardworking, Goal oriented, Positive attitude and keen to learn. A quick and continuous learner with good problem solving skills.
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