Summary
Overview
Work History
Education
Skills
Key Change & Transformation Initiatives/Projects
Certification
Achievements and Recognitions
Languages
Personal Information
Volunteer Work & Interests
Timeline
Generic
Nidhi Sati

Nidhi Sati

Gurgaon

Summary

  • Accomplished senior professional with 19 years of experience in the Software and Telecom industries, specializing in diverse areas including pre-sales, software license management systems, commercial strategy, contract management, order management and operations.
  • Proven track in driving software business flow transformations, with a deep understanding of SW business models.
  • Led and participated in multiple change management and transformation projects, driving impactful improvements across key areas to enhance operational efficiency, streamline processes, and support organizational growth.
  • Handled Six Sigma projects and experienced in managing complex projects, demonstrating resilience and a proactive approach to overcoming barriers to change.
  • Skilled in cross-functional team, stakeholder collaboration, and governance, with a strong commitment to aligning transformation objectives with organizational vision.
  • Recognized for spearheading high-impact process improvement initiatives and maximizing operational efficiency to achieve strategic business goals.
  • A collaborative and results-driven professional for leveraging company competencies, providing a common vision, and creating an energetic, productive organization.
  • An out-of-the-box thinker with a flair for charting out competitive operations strategies.


Overview

19
19
years of professional experience
3
3
Certification

Work History

SENIOR PRICE MANAGER

Ericsson Global India Services Pvt. Ltd.
01.2015 - Current


Managed Pricing & Business Strategies/Modelling

  • Designed and executed pricing strategies for Cloud Native, Radio Access Network (RAN), Dedicated Networks, and Mission Critical Networks, leveraging an applicable techno-commercial understanding of core product offerings.
  • Contributed to Deal Desk operations by providing business and commercial modelling expertise to support hyperscaler business strategies.
  • Created detailed commercial proposals and pricing benchmarks for software, services, and cloud models, incorporating strategies for profitability analysis, negotiation frameworks, risk assessments, and cash flow projections.
  • Oversaw end-to-end pricing across software, hardware, services, and maintenance with a focus on First-Time-Right accuracy.
  • Experienced in working across diverse market areas, including E-MOAI, MMEA, and MELA.


Cross-Functional Collaboration and Strategic Commercial Alignment

  • Collaborated closely with various domains—including Account Teams, CFRs, Technical Teams, Service Delivery Units, Order Management, and Procurement—gaining foundational knowledge of their workflows and operational processes.
  • Partnered with sales teams to establish strategic commercial positioning for multi-technology engagements, ensuring alignment with business objectives.


SENIOR CONTRACT SPECIALIST

Oracle India Pvt. Ltd.
01.2012 - 12.2014


Contract Drafting, Review, and Negotiation

  • Drafted and reviewed complex contracts for software licensing and hardware, ensuring compliance with corporate financial policies and alignment with business objectives.
  • Negotiated high-value, strategic deals by managing end-to-end contracting processes, accurately capturing customer intent and adhering to compliance standards for seamless transaction closures.
  • Reviewed, drafted, and amended partner agreements, addendums, licensing deals, and assignment contracts, focusing on meeting both commercial and regulatory requirements.


Risk Analysis and Process Improvement

  • Evaluated overall risk exposure by analyzing specific commercial terms during negotiations, supporting risk mitigation strategies.
  • Collaborated with the License Management System team to ensure compliance with software licensing regulations
  • Contributed to the Contract Standardization and Digitalization project to successfully transition to standardized, fully digitalized contract processes.


Team Collaboration, Training, and Reporting

  • Mentored and trained sales teams on internal procedures and best practices in contract management.
  • Provided internal education on revenue recognition principles and policies, ensuring accurate application across teams.
  • Generated KPI reports and conducted data analysis of key deals view to support the India Deal Management team.


Contract Specialist- License Migration

Oracle India Pvt. Ltd.
01.2008 - 12.2011


Migration Deal Management

  • Managed migration pricing, performed risk analysis, and defined contractual terms and conditions to support successful deal execution.


License Assignment for Mergers & Acquisitions

  • Oversaw license assignment processes during acquisitions and mergers, ensuring legal and operational compliance.


Contract Analysis and Advisory

  • Conducted detailed research on end user agreements, contracts, and licenses while advising sales and support teams on appropriate contract structures for complex deals.


Training and Enablement

  • Delivered training sessions to sales teams on migration processes and policies, improving their knowledge and adherence to business standards.


Senior Order Management Specialist

Oracle Global
11.2005 - 09.2008


Order Management and Process Improvement

  • Processed order requests for EMEA and JAPAC regions, ensuring compliance with revenue recognition criteria to prevent delays in revenue booking.
  • Led the transition process for Order Management, driving improvements in the Order-to-Cash (O2C) process and ensuring successful execution of global initiatives at regional levels.
  • Conducted root cause analysis and spearheaded quality, productivity, and automation initiatives, including a Yellow Belt Project that improved accuracy in processing China license orders, saving two headcounts.


Global Operations and Project Leadership

  • Worked with Global Process Owners (GPOs) on the Oracle Partner Automation Tool (OPOAT) pilot project, leading UAT testing, process mapping, and successful regional implementation.
  • Oversaw KPI management at a global level, conducted quality audits, and organized training programs, including Bootcamps, to enhance team performance and compliance.


Training and Knowledge Sharing

  • Trained Oracle partners on OPOAT applications and processes, ensuring seamless adoption and understanding.
  • Developed desk manuals and conducted knowledge transfer sessions, fostering standardized and efficient workflows.


Cross-Team Collaboration and Project Management

  • Collaborated with teams such as Accounts Payable (AP), Accounts Receivable (AR), and Collections to streamline processes and address operational challenges.
  • Managed and executed various projects, including transition planning, and training execution, contributing to process optimization and team alignment.


Education

Advance Certification - Data Analytics

IHUB, IIT Roorkee
06.2025

MBA - Data Science

Swiss School of Business Management
12.2024

MBA - Finance

Institute of Advanced Studies in Education
12.2009

Language Program - Chinese

National Taiwan University
12.2005

Advance Diploma - Chinese

Delhi University
12.2004

B.A (HONS.) -

Delhi University
12.2003

Senior Secondary -

C.B.S.E
12.2000

Higher Secondary -

C.B.SE
12.1998

Skills

  • Change Management Process
  • Project Management
  • Pricing/Commercial Analysis
  • Commercial & Contract Negotiations
  • Business Analysis and Operations
  • Power Pivot/MS Excel/SQL
  • Profitability & Risk Assessment Analysis

Key Change & Transformation Initiatives/Projects

Global License Migrations & Assignments Transformation Project

  • Contributed to the standardization and simplification of software migration and assignment policies in Oracle, ensuring alignment with digital transformation goals.
  • Worked as challenging cross-functional goals that support the organizational goals and strategies.
  • Lead project on Operational KPIs & Corporate Strategic Initiatives
  • Managed Operations, Program & Strategic Enablement for Global Migration & Assignment Process part of Quote to Order Operations.
  • Supported the implementation of digitalized processes for software migration and assignment, enhancing operational efficiency.
  • Successfully centralized the Complex Migration process, effectively managing stakeholders and business needs of the Organization & Implemented systems and processes to improve efficiency and reduce operations costs and duration.


Order Management Transformation Process

  • Part of Global Operations for Direct, Indirect businesses in License and Hardware Booking, Quoting, and SCM Post Booking services for Quote to Order Operations.
  • Successful offsite transition of transactions like Order processing, Hardware Quoting, SW License Assignments.
  • Handled Oracle - Sun Microsystems Business Integration for AMER Hardware Order Administration. Process Transitioned from Sun Microsystems SSC in Broomfield, Denver to Bangalore.
  • Seamless Change Management & Integration of – intra-process transitions from Organization vide M & A's.
  • Extensively work on UAT of Order Management Tool


Contract Management Standardization and Digitalization Program

  • Worked from the India region to support the global transition of contract management processes to a centralized Oracle unit, aligning regional practices with global standards.
  • Contributed to the development of a digital repository for standard contract clauses, streamlining the contract drafting process.
  • Trained contract specialists on using the tool to ensure efficient application and compliance during contract creation.
  • Engaged with stakeholders to refine processes and embedded compliance checks within digital tools, ensuring alignment with regulatory and organizational standards.


Oracle Partner Network & Automation Project

  • Contributed to the digitalization initiative of the partner business process, streamlining operations from quote creation to order booking, eliminating complexities and enhancing efficiency.
  • Actively participated in discussions defining the criteria for partner membership levels, ensuring alignment with business goals and standards.
  • Standardize the partner agreements and addendums, contributing to the consolidation efforts to create a comprehensive partner network.
  • Engaged with partners to resolve issues with the Partner Ordering Tool, implementing feedback to enhance processes and streamline workflows.


Other Special Initiative

  • Driving Competence Development Program for entire Bid office Commercial Team
  • Currently Supporting BA BCSS Contract Management Team on some on-going projects.
  • Contributed of BCSS Commercial modelling project - ‘Solution Lifecycle Subscription (SLS)'. Defining commercial modelling for SLS.
  • Decentralized, Transitioned, Set up and Governed operating Pricing Practice for biggest Global Customer Units to Gurgaon facility in Ericsson.


Certification

  • BCSS Cloud Fundamental Level - Ericsson - 2023
  • BCSS - Data Science - Fundamental Level Assessment - Ericsson - 2023
  • SET2WIN Sales Foundation Cloud Native - Ericsson - 2023

Achievements and Recognitions

  • Digital Hero, From Ericsson Business Head Unit from Sweden for leading first Cloud Packet Core (cEPC) RFP for Orange Morocco, 2020
  • Power Award, From Ericsson Middle East Africa Market Area for closing first 5G Core deal, 2021
  • Published, Two times in Ericsson MMEA Newsletter ‘Ring the Bell' for closing the break-in deal, 2021
  • ACE Award, Received multiple times for demonstrating high degree of professionalism in Ericsson.
  • Appreciation Certificate, From MOAI for successfully supporting Telenor RFP in Ericsson India.
  • Promoted as a Trainer / Quality Analyst within 2 months of joining the organization.
  • Have worked with the Black Belt Mangers for projects like Center of Excellence
  • Trained 25 batches each consists of 25 trainees with the duration of 120 Hrs on each batch.
  • One Red Team Award, For working on high impact deal in Oracle India.
  • Spot Excellence Award, For outstanding performance in Oracle India, 2012
  • You are recognized (YAR) Award, For the best performance in Oracle, 2005 to 2008
  • Scholarship, Awarded by Taipei Economic and Cultural Center to study in Taiwan, 07/2004

Languages

English
Chinese
Hindi

Personal Information

  • Nationality: Indian
  • Marital Status: Married

Volunteer Work & Interests

  • Actively associated with Nonprofit organization Neo-humanist Education Foundation
  • Participated in various volunteering CSR activities and projects.
  • Travelling
  • Exploring culture & Tradition
  • Community Service

Timeline

SENIOR PRICE MANAGER

Ericsson Global India Services Pvt. Ltd.
01.2015 - Current

SENIOR CONTRACT SPECIALIST

Oracle India Pvt. Ltd.
01.2012 - 12.2014

Contract Specialist- License Migration

Oracle India Pvt. Ltd.
01.2008 - 12.2011

Senior Order Management Specialist

Oracle Global
11.2005 - 09.2008

Advance Certification - Data Analytics

IHUB, IIT Roorkee

MBA - Data Science

Swiss School of Business Management

MBA - Finance

Institute of Advanced Studies in Education

Language Program - Chinese

National Taiwan University

Advance Diploma - Chinese

Delhi University

B.A (HONS.) -

Delhi University

Senior Secondary -

C.B.S.E

Higher Secondary -

C.B.SE
  • BCSS Cloud Fundamental Level - Ericsson - 2023
  • BCSS - Data Science - Fundamental Level Assessment - Ericsson - 2023
  • SET2WIN Sales Foundation Cloud Native - Ericsson - 2023
Nidhi Sati