Nidhi Saxena
Noida
Summary
Strategic and result oriented HR leader with more than a decade of experience, specializing in HR technology and change management. Demonstrated success in effectively introducing and improving HR systems to boost operational efficiency. Proficient in spearheading transformative projects aimed at simplifying processes, enhancing employee experiences, and bolstering organizational effectiveness. Experienced in overseeing comprehensive HR operations, spanning payroll, benefits, and compliance. Proactively identifies innovative opportunities and utilizes technology to align HR practices with business goals. Committed to nurturing a culture of ongoing improvement and instigating positive change throughout the organization.
Overview
13
13
years of professional experience
Work History
Senior HR Operations Specialist
Mentor Graphics (India) Pvt Ltd
01.2019 - 12.2022
- Partnering with business leads for the execution of end-to-end HR processes including manpower planning, employee on boarding, talent acquisition, performance management, employee engagement, career development, reward and recognition, succession planning and exit management
- Work with stakeholders to improve and achieve a better level of efficiency in processes and service through continuous improvements
- Participate in projects or initiatives; actively identify and pursue improvements to enhance operations across the team
- Performance Management – Partnered with business stakeholders to drive the seamless execution of HR processes- appraisal, hikes and promotions
- Moderated calibration discussions with leadership team during the performance management process
- Employee Engagement - Conducting various employee engagement activities
- Handling internal communication across the businesses regarding updates or change in HR policies
- Touch point between employees and management team
- Handling employee communication mails
- Conducting Employee Satisfaction surveys to understand the pulse of employees and following up on action planning
- Bringing a positive change in the employee satisfaction scores
- Covid-19 Training and Well- Being: Led an initiative focused on designing wellbeing initiatives and leadership/line manager communication trainings during Covid-19
- HR Analytics & Reporting -Provide data based analysis, reports and recommendation to business heads on talent management, performance, talent acquisition, career management
- HRIS Management (Hand-on SAP & Workday)
- Statutory & Compliance - Adhering to the Shops & Establishment Acts, Provident Funds Act, ESI Act, Labour Law Act etc
- Ensuring the Returns & various other procedures are completed in the specified time bound
- Looking at the benefit of both employee & employer to avoid any legality due to Non-Compliances
- Vendor Management
- Change Management - Build partnership and engage with business leaders towards design and execution of change initiatives including stakeholder analysis, change management strategy, change impact and readiness assessment, engagement and communication plan
- Led projects around managing change for scenarios including M&A, digital transformation, org structure change, implementation of new technology
- Learning and Talent Development
- L&D Strategy and Capability Framework L&D Plan and Strategy: Work with internal business leaders and external clients to identify learning and development needs and design programs and interventions to build organizational capability through customized learning strategies, and Instructional Design methodologies
- Capability Development Framework: Provide consulting support in developing capability development framework and identify capability gaps (soft skills and leadership)
- Training Programs: Lead end-to-end flagship training development programs, including training strategy, training need analysis (TNA), training development plan, mentoring content development team/external vendors, quality review, team management, training delivery and evaluation (ROI and effectiveness)
- Promoting Online Learning platforms
- Delivering Capsule trainings
- Leadership Development: Design and lead the execution of leadership development programs
- This includes leadership assessments, mentoring and coaching programs, leadership development workshops/labs, IDPs( individual development plans), and management development programs (internal and external)
- Coaching and Mentoring Framework: Create and manage a structured mentoring and coaching framework for executive coaching relationships for senior leaders and young talent
- Coach and mentor for Analysts and Consultants, supporting and tracking their performance feedback, learning journey and career path.
HR Operations Specialist
Mentor Graphics (India) Pvt Ltd
07.2016 - 12.2018
- Undertook people development activities (Quick grievance redressal programs, Employee Wellness programs) based on feedback from employees and HR Business Partners
- Overseeing the entire employee lifecycle throughout its organizational journey across different Geographic locations within India i.e
- Onboarding to exit; handled 1000+ new joiners (mid and senior level), campus hires regularization and confirmation of lateral hires
- Responsible for overall payroll related activities and leave of absence operations for India
- Employee Relations responsible for employee queries handling and resolution and day to day support with respect to Employee Self Service (ESS)
- Driving the HR Strategy and executing all HR processes within the scope of organizational Compliances (Including Schemes and Policies)
- Formulating essentials Policies and implementing them
- Involved in Organization Level Drives and Initiatives
- Preparing training calendar and implementing development plans & managing LMS
- Arranging for trainings and vendor onboarding and coordination
- Feedback Analysis and way forward to get the required ROI.
Senior HR & Business Planner
Hewlett Packard Sales INC
11.2015 - 05.2016
- Responsible for Employee lifecycle management for 500 employees Capability Development Framework: Work with business leaders for the design of capability development and assessment framework
- Annual L&D Plan: Preparing annual & monthly calendar and ensuring execution as per plan and annual budget
- L&D Strategy and Execution: Lead the design and execution of tailor made learning and development strategy to meet the capability development needs as per the business objectives (functional, technical, and behavioral)
- Training Evaluation and ROI: Conduct training evaluation and use training evaluation insights to enhance the quality and outcomes of training programs
- Leadership Development Program: Lead the leadership development programs for HiPos and critical leadership positions (including coaching, mentoring, leadership skills, and MDPs).
Senior HR Operations
People Strong HR Shared Services Pvt. Ltd.
05.2013 - 11.2015
- HRIS Management (End to end), Hire to Retire
- Induction & basic training to help employee smooth on board
- Training Needs Identified (TNI) & Training Needs Fulfilment (TNF) is the base to plan these trainings, same needs to be collected & data mining is to be done on same for over 10000 employees
- Training Evaluation and ROI: Conduct training evaluation and use training evaluation insights to enhance the quality and outcomes of training programs & LMS Management
- Handling queries of employees and providing them with best possible solution as per the company policies
- Making sure all SLA’s and SOP’s are in place
- Maintain employee database using Excel and SAP
- Also running various actions using SAP i.e
- Confirmation, separation, transfers etc
- To ensure knowledge of procedures are kept up to date, and any new procedures implemented
- Handling all employee engagement activities
- Reports Production – Monthly Attrition Report, Daily Head Count, MIS – Maintain Trackers for Transfer, Confirmation, Separation, Hiring & Payroll Inputs
- Monthly MIS & Yearly MIS to be prepared & published for client.
Process Advisor
Barclays Shared Services
05.2011 - 01.2013
- Preparing Daily Reports Using Excel
- Handling customer’s data using software’s like BSB, EPA and AFTS etc
- Processing payments received through Fax from UK and customers in other parts of world
- Maintaining integrity and consistency also providing customer satisfaction
- Using best possible measures to save customers from fraud
- Record management is an integral part of my role.(Internal or External)
- Right now working on excel to prepare a macro to simplify the repetitive tasks that require less attention and grasps more time
- Deal directly with customer via phone for payments that basically include payments from corporate customers
- Tracking customer’s account and detecting fraud if any is an integral part of our KRO’s in order to provide safe and best services to our customer’s.
Associate
Fidelity (FIL)
01.2010 - 07.2010
- Processing of the entire redemption request placed by the UK & Europe clients (Including Big Corporate Clients like, Transact, Virgin Money, DC nominees and James Hay etc.) Processing around 400 applications per day along with handling process like investigation, MI reporting
- Taking ownership of individual issues and ensuring that they are resolved to the satisfaction of the customer
- Completing projects as assigned prior to any system changes, Liaison with other departments in the UK and Europe
- Developing an understanding of Fidelity’s products and businesses as well as the internal and external clients
- To ensure knowledge of procedures are kept up to date, and any new procedures implemented
- To keep the supervisor(s) informed of work in progress and escalate any issues which may impact daily work and SLA’s, which include MI reporting, any updation in process
- Maintaining customer records via GFAS, XTRAC.
Leader – HR Operations
Siemens Digital Industries
01.2023
- Employee Life cycle and employee experiences are regular priorities, looking at building culture and sense of belongingness is integral part of our overall delivery
- Responsible for driving initiatives around Employee Engagement, Diversity & Wellbeing
- Change Management - Build Partnership with leaders towards design and execution of change
- Lead projects around digital transformation, org changes and implementation of new technology
- Benefits administration and bringing in new benefits for our multigenerational workforce is priority
- Audits and Statutory Compliances - Internal and external Audits and labour compliance adherence
- Incorporate Actuarial Valuations to assess risk and liabilities effectively
- Crafting and implementing programs for First time managers and future leaders
- Creating IDP's in collaboration with their leaders
- Data Analysis and reporting for decision making
- Design rewards, recognition initiatives, and company events to enhance employee satisfaction.
Education
BCom -
CCS University
01.2008
PGDM -
NMIMS (Distance Learning)
Skills
- Employee engagement
- Problem Solver
- Collaboration
- Agility
- Change Management
- Communication
Professional Exposure
BCom
HiPosFulfillmentSLA’sSLA’sSOP’sKRO’supdationetc.Ensuringplan.Led
Timeline
Leader – HR Operations
Siemens Digital Industries
01.2023
Senior HR Operations Specialist
Mentor Graphics (India) Pvt Ltd
01.2019 - 12.2022
HR Operations Specialist
Mentor Graphics (India) Pvt Ltd
07.2016 - 12.2018
Senior HR & Business Planner
Hewlett Packard Sales INC
11.2015 - 05.2016
Senior HR Operations
People Strong HR Shared Services Pvt. Ltd.
05.2013 - 11.2015
Process Advisor
Barclays Shared Services
05.2011 - 01.2013
Associate
Fidelity (FIL)
01.2010 - 07.2010
BCom -
CCS University
PGDM -
NMIMS (Distance Learning)
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