Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Skills - Itskills
Certification
Timeline
Generic
Nidhi Sharma

Nidhi Sharma

New Delhi

Summary

Accomplished Product Manager with a proven track record at Ingram Micro India Pvt Ltd, enhancing vendor partnerships and spearheading product roadmaps. Expert in Agile methodologies and stakeholder management, I've successfully driven cross-functional team collaboration, boosting product innovation and market share. Skilled in negotiation and strategic planning, my approach delivers tangible improvements in performance and customer satisfaction.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Product Manager

Ingram Micro India Pvt Ltd
Delhi
07.2023 - Current

  • Build and maintain strong relationships with key vendors to ensure mutual benefit and long-term partnerships.
  • Act as the primary point of contact between the company and its vendors.
  • Resolve conflicts or issues between the organization and vendors quickly and professionally.
  • Monitor vendor performance, ensuring timely delivery of products/services, quality standards, and contract compliance.
  • Arranging vendor events and partner enablement sessions.
  • Creation and submission of:
  • Cisco product updates and roadmap.
  • Partner engagement strategies.
  • Performance feedback from vendors.
  • Collaboration opportunities and challenges.

Enabled on Cisco's enterprise portfolio, including product lines such as Meraki, Security, Networking, and Collaboration.

  • Managed cross-functional teams across departments, including engineering, marketing, and sales.
  • Conducted market research and competitive analysis for existing and potential products.
  • Developed product roadmaps to help guide the development of new products.

Vendor Management and Business Development Manager

Team Computers Pvt Ltd
07.2022 - Current
  • F2F meetings with IT heads and CIOs of corporate organizations on a daily basis.
  • Working hand in hand with vendor(CISCO)
  • Lead generation from different sources, like cross-BU, client references, and social media platforms.
  • Drafting a proposal with vendors.
  • Build and maintain strong relationships with key vendors to ensure mutual benefit and long-term partnerships.
  • Identify and mitigate risks related to vendor performance, quality control, and business continuity.
  • Giving presentations to senior management (CIOs and CXOs) on Cisco and other product lines and negotiating with clients for order finalization.
  • The client list is as follows: Modi Enterprises, Hughes Systique, Delhivery, PI Industries, PayU Money, GSTN, Shalimar Paints, Bira91, JW Marriott, Grand Hyatt, NTPC, Max Healthcare, Taj Hotels, etc.
  • Draft, review, and manage contracts with vendors to ensure compliance with business needs, and legal standards.

  • Conducted research on industry trends, competitor activities, and customer needs.
  • Attended tradeshows and conferences to network with potential clients.
  • Organized meetings between senior management and prospective customers.
  • Created presentations to attract new business opportunities.
  • Developed and implemented strategies to increase sales and market share.

Sales and Business Development Manager (Remote)

TFT technologies Ltd
02.2020 - 05.2022
  • Identified potential clients, built relationships, and negotiated contracts.
  • Created presentations to attract new business opportunities.
  • Maintained a database of existing customers and prospective leads.
  • Conducted research on industry trends, competitor activities, and customer needs.
  • Drafted proposals for prospects in response to their requests for information.
  • Attended tradeshows and conferences to network with potential clients.
  • Organized meetings between senior management and prospective customers.
  • Collaborated with marketing team members to design promotional materials.
  • Analyzed customer feedback to identify areas for improvement in products and services offered.
  • Researched target markets to understand the needs of current and potential customers.
  • Provided training to sales staff on effective communication techniques when dealing with clients.
  • Assisted in developing pricing strategies that maximized profits while meeting customer expectations.
  • Monitored competitors' activities, prices, products, services., in order to stay ahead of the competition.

Assistant Manager Corporate Sales

Koenig Solutions
06.2019 - 10.2020
  • Converting inquiries into sales, handling client queries (US, UAE, UK, Australia, and Asia).
  • Managing Cisco training for international Middle Eastern customers like Sohar Port, Nakheel, PWC, Abu Dhabi Islamic Bank, RAK Bank, United Arab Bank, Government of UAE - Department of Information, Communication, and Technology, ADNOC, DEWA, Du Telecom, and the Prime Minister's Office - UAE, Saudi Aramco.
  • End-to-end arrangements (accommodation, visa letters, classrooms) for technical training (online and physical training).
  • Handling client queries and resolving inconveniences for the same.
  • Arranging and allocating trainers for the training sessions.
  • Generation of business through existing corporate accounts, and creation of new clients.
  • Attending training sessions and presentations conducted by vendors.
  • Good exposure to technical training from Cisco, Microsoft, Red Hat, Oracle, etc.

Foundation Representative (Shiv Nadar Foundation)

HCL Technologies
08.2011 - 04.2012
  • Arranging follow-ups and fresh meetings with CSR heads of fortune 500 companies
  • Giving presentations about the different initiatives of Mr Nadar
  • Cold calling for generation of new appointments daily
  • Arranging client tours to the different initiatives of Shiv Nadar Foundation
  • Generating Revenue from them for the initiatives

Business Development Executive

Matrix Cellular
01.2010 - 03.2011
  • Taking active part in retail sales at T3 airport
  • Maintaining daily sales MIS of the sales
  • Achieve the daily, monthly targets assigned by the management
  • Interacting directly with clients to explain and share the product details and usage

Relationship Manager

Biz2credit Inc.
09.2015
  • Managing CA tie ups with Biz2credit
  • Sourcing business from Chartered Accountants and clients
  • Handling follow-ups and leads generated by the team (12 people)
  • Maintaining weekly and monthly MIS of the team and self
  • Giving presentations and active participation in CA study circle events for business development
  • Interacting with bank officials for follow-up from Login in till Disbursement of the case
  • Maintaining online MIS with track of rejected, active and Disbursed leads
  • Interacting with clients for products like Business Loans Home Loans and Loans Against Property

Education

MBA -

National Institute of Management Solutions
11.2024

BCA - Bachelor in Computer Application

National Institute of Management Solutions
01.2017

Diploma - Computer Science

Acharya Institutes
Bangalore, Karnataka
01.2009

10th -

St Maria Goretti Inter College
Bareilly, UP
01.2006

Skills

  • MS Office
  • Internet Applications
  • Zoom
  • Microsoft Teams
  • Google Suite
  • Microsoft Outlook
  • Software Development Process Life Cycle
  • Agile
  • ERP
  • CRM
  • HRMS
  • Dynamics 365 Business Central
  • Java
  • C
  • C
  • ASP
  • Web Designing
  • Networking
  • Research and trend analysis
  • Brand building
  • Competitor tracking
  • Product vision and strategy
  • Stakeholder management
  • Documentation management
  • End to end feature delivery
  • Planning optimization
  • Design thinking
  • Sales enablement
  • Product roadmaps
  • Project management
  • Rollout coordination
  • Software development
  • Go-to-market strategy
  • KPI tracking
  • Interpersonal communication
  • User and UX research
  • Product strategy
  • Tradeshow promotion
  • Vendor management
  • Staff management
  • Negotiation
  • Improvement metrics measurement
  • Timeline management
  • Business case development
  • Requirements building
  • Agile software development
  • Business development
  • Pricing strategy
  • Critical thinking
  • Narrative use cases
  • Competitive analysis
  • Strategic planning
  • Scrum framework
  • User experience optimization
  • Product positioning
  • Prioritization and execution
  • Data-driven decision making
  • Project planning
  • Teamwork and collaboration
  • User feedback collection
  • Stakeholder communications
  • Product validation
  • Product issue resolution
  • Event marketing
  • Technical support
  • Data analytics
  • Roadmap development
  • Business administration
  • Product lifecycle management
  • Goal setting
  • Computer coding

Languages

  • English
  • Hindi

Personal Information

Date of Birth: 10/11/89

Skills - Itskills

  • Well versed with MS Office (Word, Excel & PowerPoint) and Internet Applications.
  • Familiar with the latest computer software like Zoom, Microsoft Teams, Microsoft Office and Viber for communication and meetings.
  • Google Suite.
  • Microsoft Outlook.
  • Familiar with the software development process life cycle.
  • Possess knowledge of the different delivery technologies in market e.g., Agile.
  • Experience in selling ERP, CRM and HRMS tools.
  • Aware about the Dynamics 365 Business Central features and benefits.
  • Sufficient technical knowledge related to MS Office, Java, C, C++, ASP, Web designing and networking.

Certification

  • CISCO fire jumper security Black Belt training-Stage 1 , 2, and 3
  • Introduction to Artificial IntelligenceCompleted 8/18/2023
  • Agile Product Owner Role: Foundations-Completed 3/15/2024
  • Product Management: Building a Product Strategy-Completed 8/30/2023
  • Learning Cloud Computing: Core Concepts-Completed 8/14/2023

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Timeline

Product Manager

Ingram Micro India Pvt Ltd
07.2023 - Current

Vendor Management and Business Development Manager

Team Computers Pvt Ltd
07.2022 - Current

Sales and Business Development Manager (Remote)

TFT technologies Ltd
02.2020 - 05.2022

Assistant Manager Corporate Sales

Koenig Solutions
06.2019 - 10.2020

Relationship Manager

Biz2credit Inc.
09.2015

Foundation Representative (Shiv Nadar Foundation)

HCL Technologies
08.2011 - 04.2012

Business Development Executive

Matrix Cellular
01.2010 - 03.2011

MBA -

National Institute of Management Solutions

BCA - Bachelor in Computer Application

National Institute of Management Solutions

Diploma - Computer Science

Acharya Institutes

10th -

St Maria Goretti Inter College
Nidhi Sharma