Nidhi Singh
Summary
Adept at deconstructing and planning stories in order to promote improvements to product design and implementation. Excellent relationship-building, organizational, and project management skills with a focus on overcoming technical challenges and implementing successful resolutions.
Overview
3
3
years of professional experience
2
2
Certifications
2
2
Languages
Work History
Product Owner
Cerner Oracle
12.2021 - 05.2022
- Prioritized and managed backlog prioritization, balancing new feature development with technical debt reduction, ensuring alignment with business goals and stakeholder expectations.
- Implemented Agile methodologies to increase team productivity and enhance overall project outcomes and Collaborated with cross-functional teams to develop high-quality products.
- Streamlined communication between development teams and stakeholders, ensuring clear understanding of requirements and expectations.
- Facilitated agile ceremonies such as sprint planning, reviews, and retrospectives, ensuring seamless collaboration and timely delivery of high-quality product increments.
- Optimized product performance by identifying areas for improvement and implementing necessary changes.
Business Analyst
Tata Consultancy Services
4 2016 - 3 2021
- Facilitated requirements gathering and analysis sessions for diverse projects, translating business objectives into detailed functional specifications that drove a 20% increase in process efficiency.
- Collaborated with cross-functional teams to design and implement data-driven solutions, achieving a 15% improvement in operational productivity..
- Conducted in-depth data analysis and created visual reports using SQL and Tableau, delivering actionable insights that supported strategic business decisions and enhanced overall performance.
- Authored comprehensive documentation including business process models, system requirements, and user guides, ensuring clear communication and alignment among stakeholders to support project success.
- Improved and optimized the performance of the existing code from an hour to about 15 minutes automating regression test cases using Javascript and executed cross-browser testing using BrowserStack.
Project Manager
Epsilon
01.2023 - 01.2024
- Led a cross functional team in the integration of new feature and migration from legacy system, seen by 30% adoption rate by customers.
- Managed vendor relationships to negotiate contracts, secure favorable pricing, and ensure timely delivery of products or services.
- Monitored projects from initiation phase until completion to ensure on time and high quality deliverables are produced to the clients.
- Developed project plans, timelines and budgets in alignment with organizational goals and collaborated effectively with team and stakeholders.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks and managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
Senior Business Systems Analyst
Epsilon
10.2022 - 12.2022
- Led the design and implementation of a comprehensive loyalty program system, resulting in a 35% increase in customer retention and a 20% rise in repeat purchases within the first year.
- Collaborated with stakeholders to define project scope, gather requirements, and develop detailed project plans, ensuring alignment with organizational goals and delivering projects on time and within budget.
- Developed and executed a strategic roadmap for loyalty program enhancements, including personalized rewards and tiered membership benefits, contributing to a 15% growth in program enrollment.
- Created detailed documentation for all phases of the loyalty program lifecycle, including requirements gathering, system design,user stories, testing protocols, and user manuals, ensuring clarity and consistency for all stakeholders.
BUSINESS ANALYST
IQZ SYSTEMS
04.2021 - 11.2021
- Developed business architecture using requirements such as scope, processes, and alternatives and written user stories for the team in compliance with INVEST.
- Liaised with business and functional owners, prioritized stories, and ensured epics are aligned with product strategy and vision.
- Reviewed sessions to derive and execute action plans, met deadlines and standards and created comprehensive functional requirements, and prioritized them for all sprint ceremonies.
- Assisted the Scrum team's transition to agile and supported the Scrum Master to make the team cross-functional and increased efficiency in resource allocation by conducting detailed business requirements analysis.
Education
Marketing Management -
NARSEE MONJEE INSITITUTE OF MANAGEMENT STUDIES
Computer Science - undefined
GANDHI INSTITUTE OF TECHNOLOGY AND MANAGEMENT, VIZAG
XII, CBSE - undefined
D.A.V. SHYAMALI, Ranchi
Skills
Agile
SCRUM
Stakeholder management
Project Documentation
Project management
UAT
Requirement gathering analysis
SDLC
JIRA
Eclipse IDE
Azure Devops
HP ALM
Certification
Scrum.org Professional Scrum Product Owner-PSPO
Timeline
Project Manager
Epsilon
01.2023 - 01.2024
Senior Business Systems Analyst
Epsilon
10.2022 - 12.2022
Product Owner
Cerner Oracle
12.2021 - 05.2022
BUSINESS ANALYST
IQZ SYSTEMS
04.2021 - 11.2021
Business Analyst
Tata Consultancy Services
4 2016 - 3 2021
Marketing Management -
NARSEE MONJEE INSITITUTE OF MANAGEMENT STUDIES
Computer Science - undefined
GANDHI INSTITUTE OF TECHNOLOGY AND MANAGEMENT, VIZAG
XII, CBSE - undefined
D.A.V. SHYAMALI, Ranchi
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