Nidhi Singh

● In depth Knowledge of overall Travel & Expense activities, i.e. Expense report auditing, Fraud Investigation, Reporting and, T&E settlements, month end reporting and reconciliation activities regarding Travel & Expenses.

● Responsible for responding to queries of employees and leaders.

● Working closely with the AP payment team, to ensure timely payment/claims processing.

● Ensure all T&E processes activities are in accordance with Company’s Policy and Internal Controls are in place to minimize/ eliminate the errors, audit and review work for accuracy and compliance.

● Assisting Supervisor to establish the SLAs and adhere to same where needed and continually review current processes & procedures and evaluate efficiency to meet or exceed those SLAs.

● Provide timely reports and dashboards on key performance indicators (KPI's), compliance and non-compliance areas.

● Continually evaluate & update SOPs & ensures that process adhered to it.

● Continually evaluate and share T&E Best Practices/Guidelines among team.

● Analyses and resolve complex or difficult problems presented by subordinates and escalate appropriately to the senior management.

● Facilitate resolution of customer grievances in a timely manner and ensure superior levels of Service promises are met.

● Ability to lead the “Knowledge Transfer” phase of Transition.

Handle Internal, Transactional and Statutory audits and perform back up duties for Team members, as necessary

● Supports Internal/External (KPMG &Deloitte) and GL team for Audit in periodic requests for information and scheduled audits

● Support IT team in configuration and workflows changes as needed (testing)

● Managed the rollout of 70 new hotels (Kimpton) in America region, wherein Corporate cards and Concur both were issued together.

● Managed the Germany Transition for One Card process.

● Managed the automation of expense coding in Bank tool from manual T&E submission.

● Supported in launching the Purchasing Credit Cards in US, UK and Canada.

● Ultimately accountable for all aspect of service delivery in my process - quality, efficiency, effectiveness, internal controls, risk and an excellent customer experience.

● Supported various projects during my time in IHG, wherein Corporate cards, Concur and Bank tools were issue

● Coordinate with SOX & Internal Auditors for fulfillment of quarterly and yearly audit.

● Reconciliation for Credit Card statements.

● Posting of Entry in GL (PeopleSoft)

● Rectification of Journal in Errors.

● Score Board and Accrual Check monthly for Global

● Preparing testing plans to achieve completion of SOX testing phases within deadlines.

● Identify and evaluate business risks, internal controls which mitigate risks, and related opportunities for internal control improvement

● Involved in performing process walkthroughs and performing test of controls.

● Document the results of audit, including internal control weakness and/or improvement opportunities.

● Liaising with the auditors, process teams and working hand in hand with the manager or Director to

● achieve the deadlines.

● Ensuring compliance with Group internal audit standards and practices.

● Continuously identify areas of potential risk, opportunities and effectiveness and propose plans for review

● of the areas concerned.

● Prioritize new risks against previously identified risks and revise the audit plans as necessary to provide the