Summary
Overview
Work History
Education
Skills
Internships
Hobbies and Interests
Accomplishments
Positions Of Responsibility
Certification
Extra Curricular Activities
Timeline
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Nidhi Tulsyan

Bengaluru

Summary

A result-oriented professional with a passion for people-centric roles, Nidhi currently manages Pan India business for HoReCa and Institution segment at Metro Cash & Carry. Leveraging excellent customer-centric approach and interpersonal skills, she excels in handling National Key Accounts with a stakeholder alignment approach and growth prospects. She is adept at managing end-to-end customer service, including operations, lead generation, and lead closing. Her dedication to fostering positive relationships and Innovative initiatives makes her a valuable asset in any team.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Assistant Manager- HoReCa and Institution

Metro Cash and Carry (Reliance Retail Limited)
08.2022 - Current
  • Managing PAN India business of HRC and Institution segment with Annual turnover of 1420 Cr and 590 Cr respectively
  • Successfully managed key accounts while boosting year over year sales at 31 stores throughout India with sales of 60 Cr Annually
  • Developing Marketing Initiatives to drive yearly integrated marketing plans as per growth levers to ensure strategy, goals, and deliverables of each initiative are executed as per market segmentation and customer behavior
  • Implemented customer engagement initiatives aimed at enhancing satisfaction levels and fostering brand loyalty
  • Conducted quarterly forecasting of the Never Be Out list across all channels, leveraging market trends, sales projections & external factors
  • Led the launch and execution of various strategic initiatives including '100 Days 100 Customers' program, Milk Run project, Annual Tender, and Diwali Gifting Project
  • Established & implemented SOPs to optimize new initiatives and streamline business operations
  • Introduced monthly Incentive Programs for SF Team to drive category penetration, new customer Acquisition & expanding market share
  • Achieved 30% Monthly growth in sales within HRC and Institution channel through effective implementation of initiatives execution and program implementation
  • Achieved a 200% growth during Diwali season compared to previous year, through proactive monitoring of gifting demands and agile deviation management
  • Enrolled Highest no of credit customers in FY 23-24, through revival of non-buying customers by 10.3 Cr YTD from 1016 Customers.

Education

PGDM-RM -

Institute of Rural Management Anand
2022

B-COM ( Hons) Marketing -

Banaras Hindu University
2019

HSC (CBSE) -

Geeta International Public School
2015

SSC (ICSE) -

St. Thereses’s School
2013

Skills

  • Adaptability
  • Operations Management
  • Project Management
  • Results Analysis
  • Business Development
  • Brand Promotion
  • Negotiation Skill
  • Strategic Planning

Internships

Grant Thornton Bharat LLP   (Jun'21-Aug'21)

Title: Skilled manpower assessment of manufacturing enterprises in Noida- Sources   and Gaps (SIDBI)

  • Conducted a critical gap analysis of 60+ MSMEs of Noida through Market research, Delphi technique, FGDs, and Interviewing of 180+ laborers & representatives from several industries to map current and future skill requirements to support the industry growth.
  • Evaluated the implementation of skill development & training initiatives taken by the government of India in Noida
  • Formulated a plan in collaboration with IIA by benchmarking the best industrial parameters to provide training to the unskilled manpower
  • 70+ job roles were identified across several sectors to provide specific training to the people for addressing the issues faced by MSME


NASSCOM (SAP + AMUL)   (Apr'21-Jun'21)

Title: Rural development through Digital Inclusion and Social Entrepreneurship.

  • Researched 3 packages for the Code Unnati Skilling Initiative for School students, Women &Youth in Gujarat
  • Conducted an extensive study using ethnographic research methods and surveys to understand the demography at the village level & household level to develop sustainable interventions and Market linkages for Inhabitants.


Mondelez International    (Jul'21- Aug'21)

Title: Upliftment of S&D parameters of premium SKU’s during festive Season.

  • Strategized on the upliftment of S&D parameters of premium SKU’s and celebration during Rakhi season 2021
  • Reviewed 400+ outlets and performed competition analysis and market segmentation to improve the market share.
  • Enhanced Product placement in 250+ outlets, retail penetration by 12%, and range selling of 10+ SKUs


Swades Foundation   (Apr'21-Jun'21)

Title: Rural Marketing and Entrepreneurship (Cashew)

  • Conducted in-depth interviews to study consumer preferences of Cashew for customer segmentation.
  • Designed BTL Sales & Marketing strategies and generated Rs 20,000 Revenue benefitting 10 households


Eicher Tractors         (Jun'19-Sep'19)

Title: Identifying business opportunities, generating sales leads & collecting data through   surveys

  • Assessed sales performance of the organization against targets & suggested process improvement.
  • Enhanced revenue by Rs 15+ lakhs & executed extensive analysis about the competitors’ products in the market.

Hobbies and Interests

  • Badminton
  • Table Tennis
  • Dancing

Accomplishments

  • Achieved 2nd Rank out of 250+ Students in Higher Secondary Certification Examination
  • Received IRMA & Lonsen-Kiri Chemical Industries Scholarship based on merit worth Rs 1.96 L
  • Awarded scholarship worth Rs 30,000 and Laptop from UP government for academic excellence
  • Awarded 1st prize consecutively for 2 years in SHORT PLAY & MIME in Annual cultural fest of BHU
  • Awarded 3rd prize in Inter-faculty youth festival “SPANDAN 2017” organized by BHU
  • Intellify, IIT Delhi: Received LOA for the outreach of 6k+ views under Social Media Marketing domain


Positions Of Responsibility

  • Post-Graduation- Management Events Committee- Planned & Executed 70+ Live Project for 500+ Students.
  • Student’s Admission Committee- Part of campus engagement team for admissions process
  • Graduation- Led team of 200+ Students for Inter-house Tournaments & Secured 2nd Position in overall Tournaments

Certification

1- NITIE global online certification course on Supply Chain Digitization and Management

2- Google Digital Marketing course- Content Marketing, SEO, SEM, Keyword Planning

Extra Curricular Activities

Communication- 

  • Host of the Event- Centenary celebration of “Dr. Verghese Kurien Mahotsav”
  • Winner of Vaad-Vivaad debate competition organized by IRMA

Sports-

  • Achieved 2nd position in badminton tournament organized by the college

Social Service-

  • Contributed to 2 projects- Paint for Change, Teach for Change with Abhikalpana foundation
  • Completed NSS CAMP- Surveyed 3 nearby villages to understand the poor development of villages and helped in the cleanliness of the city through awareness programs and social events

Timeline

Assistant Manager- HoReCa and Institution

Metro Cash and Carry (Reliance Retail Limited)
08.2022 - Current

PGDM-RM -

Institute of Rural Management Anand

B-COM ( Hons) Marketing -

Banaras Hindu University

HSC (CBSE) -

Geeta International Public School

SSC (ICSE) -

St. Thereses’s School

1- NITIE global online certification course on Supply Chain Digitization and Management

2- Google Digital Marketing course- Content Marketing, SEO, SEM, Keyword Planning

Nidhi Tulsyan