NIDHI YADAV
Tender Specialist
Nagpur
Summary
To pursue a dynamic career in tender management, sales, and CRM, where I can utilize my expertise to drive successful contract acquisitions, cultivate lasting client relationships, and optimize customer engagement strategies. Eager to apply my proficiency in tender processes, sales techniques, and CRM systems to enhance organizational growth, exceed revenue targets, and deliver exceptional customer experiences
Overview
6
6
years of professional experience
9
9
years of post-secondary education
Work History
Sales Coordinator (CRM)
Sanbros Spares Pvt Ltd
Nagpur
01.2024 - Current
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Handled customer inquiries by staying up-to-date on market and industry trends and finding unique solutions to issues.
- Kept detailed records of sales and customer information in CRM software, updating database regularly to maintain top-notch service.
- Deployed and assessed strategies for retaining customers and maximizing account servicing opportunities to promote revenue consistency.
- Read and interpreted blueprints, technical drawings, schematics, and computer-generated reports.
- Wrote, reviewed and edited technical document in accordance with template requirements.
- Developed cost estimates and project specifications for proposals.
- Worked creatively and analytically in problem-solving environment, internally and with clients.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
Pre Sales Executive
SONAL ENTERPRISES PVT LTD
10.2022 - 01.2024
- Searching Tenders on Various Portals, Complete tender study, Preparing Tender documents, Sending EMD request to accounts and collecting EMD, Mailing OEMs for MAF, datasheet, certificates and other supporting undertakings, Online rates Searching of material, Taking to client, Registration on different different Portals, GeM Bidding process and documents preparing, Billing process of GeM, Coordinate with clients for Tender related queries, Attending prebid meetings, Material purchase, Negotiations, Billing documents preparation, Attending Technical seminars
- Delivered technical presentations matching audience level of expertise to explain products and services to customers.
- Wrote detailed technical documentation for company products.
Customer Relationship Officer
SANVIJAY ROLLING & ENGINEERING LIMITED
05.2021 - 10.2021
- Working on Enquiries, followup of Enquiries, Looking after order process, Sending dispatch details, Sales reports presentation, Negotiations, Soft calling to dead clients, Lead generation, followuo with team for sales lead, Working on approvals and tenders, Payment followup
- Used consultative techniques to understand customer needs and make strategic referrals to business partners.
- Monitored metrics and developed actionable insights to improve efficiency and performance.
- Created activities and engagements to enhance customer experience, knowledge and patronage.
Sales Manager (East)
SANBROS SPARES PVT LTD
Nagpur
06.2019 - 05.2021
- At SSPL i started my career as Sales & Service Engineer with all my honesty and dedication towards my work lead me gain amongst the highest position in company also develop trust of management.
- Visiting outstation for RVNL,Railways and Metro Projects, Billing of all the documents and clearing bills, Project Management, Negotiations with clients while dealing, Sites visit, Sales lead generation, Tender Evaluation, Evaluation and estimation of tender with final costing as per technical and commercial, Reporting to director, Followup with outstation team for sales and help them to chase the deal
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
Sales and Service Engineer
THE GLOBAL MARKETING
04.2018 - 06.2019
- Visiting client for Enquiries, Product demo, Service of product, Generating business for AMCs, Sending quotes, Closing deals, Looking after payment and its recovery, Tender submission with in dead lines
Education
High School Diploma -
JD COLLEGE OF ENGINEERING
Nagpur 08.2011 - 04.2014
High School Diploma -
ST. URSULA GIRLS HIGH SCHOOL
Nagpur 07.2005 - 06.2011
Skills
Politeness
Quick learner
Creativity
Fun loving
Coaching Skills
Proposal Development
Goals and Performance
Bid Request Management
Competitor Analysis
Contract Management
New Business Development
Customer Service
Sales Tracking
Systems and Software Expertise
Database Management
Budgeting and Expenditures
Customer Order Management
Sales Quota Management
Relationship Building
Internship
- DOLPHIN ELECTRONICS, C-79, MIDC, Hingna, Nagpur, Maharashtra, 440028
- TECXTRA Nagpur
- Workshop into Aptitude development by Mr.Gole at NIT College
Known Languages
- Hindi
- Marathi
- English
Personal Information
- Father's Name: Balram Yadav
- Mother's Name: Vijaya Yadav
- Date of Birth: 03/31/95
- Gender: Female
- Nationality: Indian
- Marital Status: Single
Hobby
Painting Dancing Reading Motivational quotes
Brother Name
Shailesh Yadav - Younger one
Sister Name
Payal Yadav - Elder one
Projects
RFID BASED ELECTRICAL METER SPEED CONTROL OF DC MOTOR VIA TRANFORMER
Disclaimer
I hereby declare that the particulars given in this resume are complete and true to the best of my knowledge.
Timeline
Sales Coordinator (CRM)
Sanbros Spares Pvt Ltd
01.2024 - Current
Pre Sales Executive
SONAL ENTERPRISES PVT LTD
10.2022 - 01.2024
Customer Relationship Officer
SANVIJAY ROLLING & ENGINEERING LIMITED
05.2021 - 10.2021
Sales Manager (East)
SANBROS SPARES PVT LTD
06.2019 - 05.2021
Sales and Service Engineer
THE GLOBAL MARKETING
04.2018 - 06.2019
High School Diploma -
JD COLLEGE OF ENGINEERING
08.2011 - 04.2014
High School Diploma -
ST. URSULA GIRLS HIGH SCHOOL
07.2005 - 06.2011