NIDHIKA SONI
GURGAON
Summary
Results-oriented Corporate Sales Insurance Broker with a decade of expertise in insurance sales and hospital sales. Proven track record of exceeding sales targets, cultivating lasting client relationships, and delivering comprehensive insurance solutions. Adept at leveraging extensive industry knowledge to tailor offerings and drive revenue growth. Demonstrated success in collaborating with healthcare providers and navigating the intricacies of medical sales. Seeking a challenging role to apply my skills, contribute to organizational success, and continue excelling in the dynamic field of corporate sales.
Overview
12
12
years of professional experience
Work History
Corporate Business Development Manager
Policybazaar Insurance Broker Pvt. Ltd.
Gurgaon
2020.01 - Current
- Actively prospect and identify potential clients and build a robust client base through networking, referrals, and cold-calling for employee benefit and Non-Employee benefit insurance products.
- Conduct thorough assessments of clients' insurance needs and financial situations and analysis risk profiles to recommend suitable insurance coverage.
- Stay well-informed about various insurance products, policies, and industry trends and educate clients on available coverages and benefits.
- Foster long-term relationships with clients by ensuring excellent customer service, and addressing client inquiries, concerns, and claims promptly and professionally.
- Identify opportunities for cross-selling additional insurance products and maximise revenue by offering comprehensive coverage solutions.
- Negotiate terms and premiums to reach mutually beneficial agreements, effectively close sales deals, and secure commitment from clients.
- Meet or exceed sales targets and Key Performance Indicators (KPIs).
- Stay updated on industry changes, new products, and sales techniques and participate in training programs to enhance skills and knowledge.
Corporate Sales Manager
PSRI Hospital
New Delhi
2018.11 - 2019.07
- Cultivate and maintain relationships with corporate clients interested in healthcare services and act as a liaison between the hospital and corporate clients, ensuring their needs are met.
- Develop tailored healthcare service plans for corporate clients. Propose wellness programs, health screenings, and preventive health measures.
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.
- Worked to develop a network by identifying and pursuing new leads, attending industry events, and building rapport with clients.
- Worked closely with commercial operational departments to schedule targeted promotional campaigns.
Assistant Manager Corporate Sales
Artemis Hospital
Gurgaon
2013.10 - 2018.11
- Created Awareness by organizing different Health Awareness activities in Private corporate Sector units and their residential areas.
- Managed & monitored patient services to increase efficiency and accuracy of response to the patient’s complaints.
Create Awareness by organizing different Health Awareness activities in Private corporate Sector Units and their residential areas. - Devised and deployed successful approaches to retain customers and boost brand loyalty.
- Increased brand awareness through event marketing, demonstrations, sales and brand promotion.
- Collaborated with outside departments to coordinate solutions and retain patient satisfaction.
- Executed and devised business development strategies to attract and acquire new clients, including content marketing, cold-calling and networking.
- Coordinated with operations staff to resolve service problems and boost client satisfaction.
- Maintained accurate and current customer account data with manual forms processing and digital information updates.
Associate Consultant Medical Tourism
High Beam Global
Gurgaon
2013.01 - 2013.09
- Identify and acquire new clients interested in medical tourism services and build relationships with international partners, travel agencies, and healthcare professionals.
- Stay well-informed about medical facilities, treatments, and healthcare standards in different destinations and provide detailed information to clients about the options.
- Collaborate with healthcare providers to create comprehensive and appealing packages and provide tailored medical packages based on client's needs and preferences.
- Provide transparent cost estimates for the treatments, travel, and accommodation.
- Ensure compliance with medical and travel regulations in different countries. Stay updated on international healthcare standards and legal requirements.
Industrial Trainee
Columbia Asia Hospital
Gurgaon
2012.07 - 2012.09
- Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
- Used quick response and dynamic service skills to build relationships with patrons, improving customer retention rate.
Verified patient demographic information, copied documentation and directed to provided information. - Response to emails, answered telephone calls on a multi-line phone system and transferred callers.
- Completed skilled administrative work to support all office staff and operational requirements.
- Scheduled, rescheduled and handled cancelled appointments for patients.
- Checked patient data including insurance, demographic and health history to keep information current.
Education
Bachelor of Hospital Management - Hospital Administration
NSHM College of Technology And Management
Durgapur2013-08
Higher Secondary School Certificate - Commerce
DAV School
Ramghar2010-04
Secondary School Certification -
Army School
Ranchi2008-04
Skills
- Verbal and written communication
- Relationship building and management
- Prospect Targeting
- Product and service sales
- Negotiation Skills
- Adaptability
- Time Management
- Continuous Learning
Accomplishments
- Achieved revenue 10 times the annual salary in 2023-2024.
- Attained revenue 8 times the annual salary in 2022-2023.
- Recognized as an outstanding performer for Q2 & Q3 in the year 2022-2023.
- Accomplished the highest revenue in Q1 & Q3 during 2020-2021.
Timeline
Corporate Business Development Manager
Policybazaar Insurance Broker Pvt. Ltd.
2020.01 - Current
Corporate Sales Manager
PSRI Hospital
2018.11 - 2019.07
Assistant Manager Corporate Sales
Artemis Hospital
2013.10 - 2018.11
Associate Consultant Medical Tourism
High Beam Global
2013.01 - 2013.09
Industrial Trainee
Columbia Asia Hospital
2012.07 - 2012.09
Bachelor of Hospital Management - Hospital Administration
NSHM College of Technology And Management
Higher Secondary School Certificate - Commerce
DAV School
Secondary School Certification -
Army School
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