Nidhin Adachery Chakkara
Bengaluru
Summary
Sales professional with over 12 years of experience in the IT, Edtech and Event industry. Proven track record of consistently meeting and exceeding sales targets. Skilled at building and maintaining strong relationships with clients, with the ability to identify and capitalise on new business opportunities. Proficient in using CRM tools to manage sales pipelines and forecast future sales. Strong verbal and written communication skills, with the ability to clearly articulate the value proposition of products and services to a diverse range of clients. Committed to staying up to date with the latest industry trends and technologies.
Overview
11
11
years of professional experience
Work History
Head of Sales
Xaltius
Singapore
05.2022 - Current
- Demonstrate expertise in cloud computing technologies and AWS platform, with strong understanding of various cloud services (e.g., EC2, S3, RDS, Lambda) and their benefits for businesses.
- Collaborate with sales team to identify and pursue new opportunities for selling product on AWS platform, including conducting market research and identifying potential customers.
- Develop and deliver engaging presentations and demos to prospects, highlighting features and benefits of product on AWS platform.
- Build and maintain strong relationships with customers, providing ongoing support and guidance to ensure successful product adoption and usage.
- Work closely with product development team to gather customer feedback and provide input on new product features and functionality.
- Monitor and report on sales performance, including tracking key metrics such as revenue, conversion rates, and customer satisfaction.
- Stay up-to-date on industry trends and emerging technologies, identifying opportunities to incorporate these into product offering.
- Contribute to development and implementation of sales strategies and plans to drive growth and increase market share.
- Utilized metrics to modify low-performing sales and marketing programs and plans to increase effectiveness
- Developed and implemented comprehensive business strategies and sales and marketing plans that complemented overall corporate operating plan
- Used vendor expertise to deliver educational content to sales team
- Maintained marketplace visibility marketplace by participating in industry-related and community activities
- Coached and counselled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets
Sales Manager – Edtech Sales
Eruditus Education Private Limited
Bengaluru
07.2021 - 05.2022
- Setting sales targets and goals for team, and tracking progress towards meeting these targets.
- Managed over 50 customer calls per day and increased sales revenue by 20%
- Developing and implementing sales strategies to increase market share and revenue.
- Training and coaching sales team members on best practices, product knowledge, and sales techniques.
- Managing customer relationships and resolving customer issues or complaints.
- Analyzing market trends and identifying new sales opportunities.
- Working closely with marketing and product development teams to identify and prioritize new features and products.
- Managing budgets and resources for sales team, including allocation of sales leads and territory assignments.
- Collaborating with senior leadership to align sales goals with company-wide objectives.
- Reviewing and analyzing sales data to identify areas for improvement and to make informed decisions about sales strategy.
- Recruiting and hiring new sales team members as needed.
- Increased customer satisfaction by resolving issues
- Managed team of employees, overseeing hiring, training and professional growth of employees
- Developed and implemented performance improvement strategies and plans to promote continuous improvement
- Led projects and analysed data to identify opportunities for improvement
Sales Manager (New Programs)
upGrad Education Private Limited
Bengaluru
08.2020 - 06.2021
- Providing ongoing training and support to sales team, including coaching and mentorship
- Monitoring sales team performance and providing feedback to improve performance
- Analyzing market trends and data to inform sales strategies
- Managing budgets and resources to optimize sales efforts
- Developing and maintaining sales collateral, such as presentations, proposals, and pricing sheets
- Collaborating with other teams within company, such as marketing and product development, to align sales efforts with company goals
- Managing sales process from lead generation to close, including preparing and delivering presentations to potential customers
- Negotiating contracts and closing deals with customers
- Providing regular reports to upper management on sales performance and market trend
- Managed team of employees, overseeing hiring, training and professional growth of employees
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork
Sales Project Manager
IQPC Middle East
Dubai
11.2018 - 07.2020
- Handling team of experienced sales professional and supporting them in all sales process and activity involved.
- Identifying new clients and working with established clients and creating interest in conferences.
- Achieving professional relationship with clients as key point of contact for information relating to their market.
- Minimize customer complaints and act swiftly and efficiently to resolve issues.
- Prepare and present customized sponsorship proposals to clients.
- Collaborate with conference organizing team to ensure that sponsors receive agreed-upon benefits.
- Primarily accountable for delegate acquisition
- Responsible for performance and development of Sales Executives
- Support production department with valuable data and speaker acquisition
- Maintain weekly and monthly event reports
- Maintain contact with all clients to ensure high levels of client satisfaction
- Coordinate and manage conference at venue.
- Led account planning strategy sessions aimed at retaining and acquiring customers and increasing business opportunities
- Closed lucrative sales deals using strong negotiation and persuasion skills
- Met with clients, delivering presentations and educating on product and service features and offerings
Business Development Manager
Spectrum Events & Exhibitions
Dubai
11.2017 - 10.2018
- Planning, implementation and follow-up for all special events and annual receptions
- Responsible for staffing, recruitment, supervision, training, and acknowledgement
- Responsible for development and fulfilment of events and marketing budgets
- Responsible for silent auction, prize, and in-kind donation solicitations for each event
- Cultivate and expand sponsorship development and fulfilment
- Write, submit and follow-up to ensure placement on press releases with local and regional media
- Broaden social networking to benefit organisation.
- Developed and implemented favorable pricing structures balancing firm objectives against customer targets
- Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability
- Partnered with business teams and IT personnel to align project goals with business strategy and define project milestones
- Collaborated with company departments to develop new strategies to capitalize on emerging customer and market trends
Senior Sales Manager
Global Services Co.
Bengaluru
03.2013 - 10.2017
- Holds distinction of working as Lead Manager for all projects on technology and SaaS sales process
- Carried out activities pertaining to business development, operations & lead management for all projects in terms of revenue generation
- Instrumental in designing/streamlining processes to ensure smooth functioning of sales operation
- Lead a team of 20 members to represent face of Pre-sales & Marketing Operation
- Administered performance of team members to ensure efficiency in sales operations
- Conducted meetings for setting up sales objectives
- Instrumental in designing/streamlining processes to ensure smooth functioning of sales operation.
- Developing and delivering presentations, demonstrations, and proposals to potential customers.
- Negotiating and closing sales contracts with new customers.
- Maintaining high level of knowledge about CRM and SaaS solutions, industry trends, and competitive offerings.
Inside Sales Associate (US Market)
Clear Water Technologies
Bengaluru
09.2011 - 02.2013
- Took care of audits on floor
- Successfully conducted many training sessions focusing primarily on objection handling
- Led up gradation of services for customers of high value
- Assist in formulation of strategies to build lasting digital connection with consumers
- Plan and monitor ongoing company presence on social media (Twitter, Facebook etc.)
- Launch optimised online adverts through Google Ad Words, Facebook etc
- To increase company and brand awareness
- Be actively involved in SEO efforts (Keyword, Image Optimisation etc.) Prepare online newsletters and promotional emails and organise their distribution through various channels
- Measure performance of digital marketing efforts using variety of Web analytics tools (Google Analytics, Web Trends etc.)
- Provided solutions for different payment options, including pay off options
- Engaged in up-selling of value-added products to enhance customer satisfaction.
- Saved $15000 by implementing cost-saving initiatives that addressed long-standing problems
- Developed team communications and information for meetings
- Conducted research, gathered information from multiple sources and presented results
- Offered friendly and efficient service to customers, handled challenging situations with ease
Education
B . Com - Business
SRM University
India05.2011
Skills
- AWS
- Microsoft Azure
- Google Cloud
- Sales Analysis
- IT Sales
- SaaS Sales
- Database Management
- Direct Sales
- Inside Sales
- Business analytics
- Team Management
- Negotiation Skills
Timeline
Head of Sales
Xaltius
05.2022 - Current
Sales Manager – Edtech Sales
Eruditus Education Private Limited
07.2021 - 05.2022
Sales Manager (New Programs)
upGrad Education Private Limited
08.2020 - 06.2021
Sales Project Manager
IQPC Middle East
11.2018 - 07.2020
Business Development Manager
Spectrum Events & Exhibitions
11.2017 - 10.2018
Senior Sales Manager
Global Services Co.
03.2013 - 10.2017
Inside Sales Associate (US Market)
Clear Water Technologies
09.2011 - 02.2013
B . Com - Business
SRM University
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