NIDHIN RAJ E

• Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
• Developed sales strategy based on research of consumer buying trends and market conditions.
• Grew sales and boosted profits, applying proactive management strategies and enhancing sales training
• Closed lucrative sales deals using strong negotiation and persuasion skills

Summary

Led the successful development and expansion of the Data Science and Machine Learning Program, along with elevating the No Code Artificial Intelligence Program from 0 to 10, in collaboration with the Massachusetts Institute of Technology and Great Learning. Managed a team of over 30, including managers and team leads, achieving high performance ratings and winning multiple awards. Additionally, took on extra responsibilities, collaborating closely with marketing for lead capture and spearheading the creation of a new program draft.

Led the collaborative venture between Massachusetts Institute of Technology and Great Learning, driving the success of the No Code Artificial Intelligence (NCAI) program from inception to level 10. Managed both Data Science and Machine Learning programs independently while closely collaborating on the Cybersecurity program with UT Austin. Acquired in-depth understanding and expertise in Data Science, Machine Learning, and the evolving landscape of No Code AI. Proudly contributed to a team that made substantial strides in the fields of education and technology.

As the leader of the entire modern trade business in Oman, I successfully managed a team of 39 resources, achieving an impressive annual sales figure of $26.10 million. My responsibilities included driving trade negotiations, securing share of shelf, and ensuring the implementation of trading agreements. I played a key role in developing account-specific business plans, allocating trade investment budgets, and overseeing adherence to guidelines. Additionally, I initiated and led category development projects, such as the successful category projects with Lulu on Multi Action cleaner, and consistently improved account management through proactive solutions and consultative selling, securing high-value accounts.

Leading a dynamic sales team, I set goals, provided essential training, and collaborated with partners to achieve an impressive 11% growth in the Modern Trade sector. During the challenging pandemic period, I strategically reduced debtor days, enhanced sales tracking, and proactively initiated projects for operational improvements, achieving organizational efficiency and contributing to the attainment of departmental goals.

In my role overseeing sales and development for Carrefour and Khimji/Spar in the capital region, I led a team of four merchandisers, established key performance indicators (KPIs), and conducted weekly section meetings to address challenges and recognize high-performing employees. Analyzing sales data, translating results into actionable solutions, and presenting comprehensive reports were integral aspects, with a focus on spend optimization, SOS/SOM strategies, visibility enhancements, and driving growth in share of flyer featuring.

As the sole point of contact for major brands, including Masafi, Perrier, Carlsberg, and others, I devised and communicated trade marketing strategies to a 15-member team, contributing to the growth of the brands. Taking charge of trade spend optimization and market implementations, I successfully executed a groundbreaking cross-promotion initiative for Holsten and Al Mudhish Chips, marking a first-of-its-kind collaboration in Oman.

In my role as responsible for stock management across diverse depots in Oman, I undertook the assessment of vendor operations against quality benchmarks and standards. My efforts were directed at analyzing, optimizing, and overseeing inventory procedures to enhance the efficiency of supply chain operations. I also played a crucial role in implementing demand planning and forecasting initiatives, introducing multiple formats that proved beneficial for planning and forecasting.

I actively engage in both client management and project management, employing a fresh and analytical approach to swiftly address and resolve concerns.