Nidhi Singh
Bengaluru
Summary
Resourceful Project Manager with 7 years of expertise in organizing business operations, financial oversight and resource management to achieve smooth flow and project operations. Monitors projects by adhering to production schedule and budget, managing production team, identifying problems and providing targeted solutions.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Project Manager
Epsilon
01.2023 - 01.2024
- Led cross functional team in integration of new feature and migration from legacy system, seen by 30% adoption rate by customers.
- Managed vendor relationships to negotiate contracts, secure favorable pricing, and ensure timely delivery of products or services.
- Monitored projects from initiation phase until completion to ensure on time and high quality deliverables are produced to clients.
- Developed project plans, timelines and budgets in alignment with organizational goals and collaborated effectively with team and stakeholders.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks and managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
Senior Business Systems Analyst
Epsilon
10.2022 - 12.2022
- Led design and implementation of comprehensive loyalty program system, resulting in 35% increase in customer retention and 20% rise in repeat purchases within first year.
- Collaborated with stakeholders to define project scope, gather requirements, and develop detailed project plans, ensuring alignment with organizational goals and delivering projects on time and within budget.
- Developed and executed strategic roadmap for loyalty program enhancements, including personalized rewards and tiered membership benefits, contributing to 15% growth in program enrollment.
- Created detailed documentation for all phases of loyalty program lifecycle, including requirements gathering, system design,user stories, testing protocols, and user manuals, ensuring clarity and consistency for all stakeholders.
Product Owner
Cerner Oracle
12.2021 - 05.2022
- Optimized product performance upto 20?% by identifying areas for improvement,analyzing customer feedback to identify areas for implementing necessary changes.
- Prioritized and managed backlog prioritization, balancing new feature development with technical debt reduction, ensuring alignment with business goals and stakeholder expectations.
- Implemented Agile methodologies to increase team productivity and enhance overall project outcomes and collaborated with cross-functional teams to develop high-quality products.
- Streamlined communication between development teams and stakeholders, ensuring clear understanding of requirements and expectations.
- Facilitated agile ceremonies such as sprint planning, reviews, and retrospectives, ensuring seamless collaboration and timely delivery of high-quality product increments.
BUSINESS ANALYST
IQZ SYSTEMS
04.2021 - 11.2021
- Developed business architecture using requirements such as scope, processes, and alternatives and written user stories for team in compliance with INVEST.
- Liaised with business and functional owners, prioritized stories, and ensured epics are aligned with product strategy and vision.
- Reviewed sessions to derive and execute action plans, met deadlines and standards and created comprehensive functional requirements, and prioritized them for all sprint ceremonies.
- Assisted Scrum team's transition to agile and supported Scrum Master to make team cross-functional and increased efficiency in resource allocation by conducting detailed business requirements analysis.
Business Analyst
Tata Consultancy Services
4 2016 - 3 2021
- Facilitated requirements gathering and analysis sessions for diverse projects, translating business objectives into detailed functional specifications that drove 20% increase in process efficiency.
- Collaborated with cross-functional teams to design and implement data-driven solutions, achieving 15% improvement in operational productivity..
- Conducted in-depth data analysis and created visual reports using SQL and Tableau, delivering actionable insights that supported strategic business decisions and enhanced overall performance.
- Authored comprehensive documentation including business process models, system requirements, and user guides, ensuring clear communication and alignment among stakeholders to support project success.
- Improved and optimized performance of existing code from 1 hour to about 15 minutes automating regression test cases using Javascript and executed cross-browser testing using BrowserStack.
Education
MBA -
Narsee Monjee Institute Of Management Studies
01-2021
Bachelor of Technology -
Gandhi Institute of Technology And Management
08-2016
XII, CBSE -
D.A.V. Shyamali, Ranchi
01-2011
Skills
- Project Management
- Stakeholder management
- Project planning and development
- UAT
- Project tracking and estimation
- SDLC
- Requirement gathering analysis
- SCRUM
- Agile Methodology
- Business operations and client billing
- JIRA
- Azure DevOps
Certification
- Scrum.org Professional Scrum Product Owner-PSPO
- IBM Data Visualization
Languages
English
First Language
Hindi
Proficient (C2)
C2
Timeline
Project Manager
Epsilon
01.2023 - 01.2024
Senior Business Systems Analyst
Epsilon
10.2022 - 12.2022
Product Owner
Cerner Oracle
12.2021 - 05.2022
BUSINESS ANALYST
IQZ SYSTEMS
04.2021 - 11.2021
Business Analyst
Tata Consultancy Services
4 2016 - 3 2021
MBA -
Narsee Monjee Institute Of Management Studies
Bachelor of Technology -
Gandhi Institute of Technology And Management
XII, CBSE -
D.A.V. Shyamali, Ranchi