Nigamananda Bindhani

Seeking to work with a company where my intense desire to learn new things, abilities, knowledge and passion can help organization in delivering innovative, good quality products and services and give me sense of purpose of professional life.

PROFESSIONAL SUMMARY:

· Work Experience in E Governance Projects.

· Involved in Bug reporting and Management, Bug Reviewing Meeting.

· Experience in preparing weekly status reports and Daily Status reports.

· A result oriented individual who works independently and in a team to consistently meet deadlines.

· Handling the user interface which includes Addition, Deletion and Updating the users in the application.

· Query Handling as per Analysts.

· Communicating with the Clients to resolve their issues.

· Verifying uploaded data.

· Supporting role of administrator.

· After updating new version of eOffice testing one by one if issue persists inform to Development team to resolve.

· Provide support, including procedural documentation and relevant reports.

· Set up new users' accounts and profiles and deal with password issues.

· Test and evaluate new Application versions.

· Install and configure Certificate, Software.

· Talk staff or clients through a series of actions, either face-to-face or over the phone, Remote to help set up systems or resolve issues.

· Prioritise and manage many open cases at one time.

· Rapidly establish a good working relationship with Users and other professionals.

Video Conferencing

· Managing VC configuration and support.

· Providing Technical support to any kind of Software VC platform like(WebEX, MS

Team, ZOOM, NIC VC Google Meet, Skype and other VC)

· Providing solutions, Troubleshooting integrated system.

· Followed up with Clint’s to ensure optimal customer satisfaction.

· Setting up better VC’s WebEx

· Providing base level IT support to non-technical personnel.

· Providing support for polycom VC along with basic IT.

· Maintain Cisco vc rooms equipment daily

· Co-ordinate equipment vc call schedule.

· Scheduling a Cisco WebEx meeting daily basis and upadated google calendar.

· Handling WebEx Admin Module for maintain smooth video conferencing.

• Father's Name: Mr. Ananta Bindhani
• Mother's Name: Mrs. Rukmani Bindhani
• Date of Birth: 03/13/1990
• Gender: Male

• Oriya
• English
• Hindi

File Tracking System, Ministry of Health and family welfare, 5, .NET, Web Based Application, 08/01/2012, 07/31/2015 eOffice, Ministry of Health and family welfare, 8, .NET /Java/PHP, Web Based Application, 08/01/2015, present

I hereby declare that the above furnished details are correct, genuine and complete to the best of my knowledge and belief and nothing has been concealed or distorted.