Summary
Work History
Education
Skills
Languages
Personal Information
Disclaimer
Timeline
Generic
NIGAR PARVEEN

NIGAR PARVEEN

NORTH 24 PARGANAS

Summary


Offering strong interpersonal skills and passion for guest service, well-suited to thrive in busy and dynamic environment. Brings ability to quickly learn and adapt, combined with effective communication and organizational abilities. Ready to use and develop communication and multitasking skills in f&b CAPTAIN role.

Work History

Hostess

Pizza Hut
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Answered customer questions about hours, seating, and menu information.

Hostess

Mc Donalds
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.

Senior Courtesy Crew Member

Pizza Corner
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.

Hostess

High Street Cruises and Company Pvt.Ltd.
  • Completed daily side work and opening and closing duties without fail.
  • Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.

F&B Captain

Fern Residency
  • Effectively handled customer complaints with empathy and professionalism-resulting in resolving situations satisfactorily and retaining customer loyalty.
  • Facilitated successful events by working closely with Guest on menu selections, layout planning, and staffing requirements.

F&B Captain

Mystras
  • Mentored junior staff members in developing their hospitality skills while adhering to company policies and procedures.
  • Resolved conflicts among team members through active listening skills, fostering a positive work environment for increased job satisfaction.

Education

Higher Secondary Examination -

Central Board of Secondary Education

Skills

  • Greeting guests
  • Cleanliness maintenance
  • Effective multitasking
  • Patience and empathy
  • Phone etiquette
  • Interactive communication skills

Languages

Bengali
Hindi
English

Personal Information

  • Hobbies: Interaction with people, Watching movies, Dancing, Singing
  • Father's Name: Ramesh Chowdhury
  • Date of Birth: 10/27/85
  • Gender: Female
  • Nationality: Indian
  • Marital Status: Divorced

Disclaimer

I hereby declare that all the details furnished above are true to the best of my knowledge.

Timeline

Hostess

Pizza Hut

Hostess

Mc Donalds

Senior Courtesy Crew Member

Pizza Corner

Hostess

High Street Cruises and Company Pvt.Ltd.

F&B Captain

Fern Residency

F&B Captain

Mystras

Higher Secondary Examination -

Central Board of Secondary Education

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NIGAR PARVEEN