Nigunsai AM
Bangalore
Summary
Experienced with business development and client management, driving significant revenue growth. Utilizes strategic sales approaches to secure new business and strengthen customer relationships. Track record of leveraging negotiation and communication skills to achieve sales targets and build long-term client partnerships.
Overview
3
3
years of professional experience
Work History
Outdoor Catering
Vivanta by Taj
- Engaged in outdoor catering at Vivanta by Taj
Outdoor Catering
Embassy Boulevard Club
- Engaged in outdoor catering at Embassy Boulevard Club
Internship
The Ramada by Wyndham Bangalore
- Internship for 4 months at The Ramada by Wyndham Bangalore
Management Trainee
Clarks Exotica Show Resort and Spa
07.2022 - 03.2023
- Finished Management Trainee Program for 7 months
- Established open and professional relationships with team members which facilitated communication, quickly resolving issues, and conflicts.
- Assisted established management staff with operational oversight, business development, and process improvement strategies.
- Described product to customers and accurately explained details and care of merchandise.
- Analyzed customer feedback to identify areas for improvement.
- Acted with integrity, honesty and knowledge to promote culture of company.
- Sat in on disciplinary hearings to learn about conflict resolution in workplace.
- Gained knowledge of company policies, protocols and processes.
- Handled day-to-day customer or client questions via telephone or email.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Restaurant Manager
Mystique Palate
04.2023 - Current
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Carefully interviewed, selected, trained, and supervised staff.
- Developed, implemented, and managed business plans to promote profitable food and beverage sales.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Oversaw food preparation and monitored safety protocols.
- Purchased food and cultivated strong vendor relationships.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Motivated staff to perform at peak efficiency and quality.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Senior Sales Executive
SHRF Yogabana
03.2024 - 10.2024
- Created prospect rapport by approaching leads and cultivating strong business relationships through sales.
- Managed complex sales cycles, navigating various decision-makers within organizations to secure successful deals.
- Facilitated regular team meetings focused on goal-setting, progress updates, and strategy refinement for continuous improvement efforts.
- Utilized multiple marketing strategies to improve profitability.
- Developed customized proposals that addressed specific client needs, ultimately securing their commitment and loyalty.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
- Implemented CRM system for better customer tracking, leading to improved follow-up processes and higher conversion rates.
- Managed more than 100 enquires & emails every day.
Business Development Officer
Mumbling Monkeys Media LLP
11.2024 - 05.2025
- Developed & executed tailored marketing
strategies for diverse brands, driving growth
& engagement through data-driven insights
creative solutions - Generated new business with marketing initiatives and strategic plans.
- Built relationships with colleagues to facilitate teamwork, cooperation and success.
- Boosted client satisfaction by identifying and addressing their specific needs through tailored business solutions.
- Completed and submitted monthly and yearly reports to support executive decision making.
- Performed client research and identified opportunities for account growth, account penetration, and market expansion.
- Contributed to event marketing, sales and brand promotion.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
Education
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ASC Independent PU College, Karnataka PU board
Bachelors Of Hospitality Management - Hospitality Administration And Management
Faculty of hospitality management and catering technology, Ramaiah University of Applied Sciences
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Sri Vani Public school, State Board (Kseeb)
Skills
Communication
Interpersonal and written communication
Customer service
Business networking
Complaint handling
Property management systems
Marketing
Reservations management
Brand management
Areas Of Interest
- Sales
- Customer Service & Support
- Management
- Hospitality
Industrial Exposure
- I Have Finished my Management Trainee Program at the Clarks Exotica Show Resort and Spa for a period of 7 months.
- Was engaged in outdoor catering at many reputed hotels like Vivanta by Taj.
- Was engaged in outdoor catering at Embassy Boulevard Club.
- Helped college in organizing the Best Manager Event held in the fest.
- Was engaged in a internship for 4 months at The Ramada by Wyndham Bangalore.
Special Achievements
- Been awarded 1st prize in kabaddi, shot-put and tug-of-war in 11th and 12th.
- Been awarded the best Cadet in National Cadet Corps in Class 9.
- Been awarded the B Certificate from National Cadet Corps.
Hobbies/Interests
- Physical fitness
- Travelling and Driving.
- Learning basics about Car Automobile.
- All types of outdoor sports
Contact No
+91-9019574894
Personal Information
- Father's Name: Anand V.M
- Date of Birth: 09/06/00
- Nationality: Indian
Disclaimer
I, hereby declare that the above-mentioned information is true to my knowledge.
Timeline
Business Development Officer
Mumbling Monkeys Media LLP
11.2024 - 05.2025
Senior Sales Executive
SHRF Yogabana
03.2024 - 10.2024
Restaurant Manager
Mystique Palate
04.2023 - Current
Management Trainee
Clarks Exotica Show Resort and Spa
07.2022 - 03.2023
Outdoor Catering
Vivanta by Taj
Outdoor Catering
Embassy Boulevard Club
Internship
The Ramada by Wyndham Bangalore
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ASC Independent PU College, Karnataka PU board
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Sri Vani Public school, State Board (Kseeb)
Bachelors Of Hospitality Management - Hospitality Administration And Management
Faculty of hospitality management and catering technology, Ramaiah University of Applied Sciences
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