Nihal Hussain
Bengaluru
Summary
Experienced media operations professional with a BCA and a Diploma in Performing Arts, combining technical skills with creative storytelling. Proficient in managing media workflows, quality control, and cross-functional coordination, ensuring seamless content delivery in the Ed Tech sector. Recently transitioned into sales support, gaining valuable experience in order management and client coordination. Aiming to utilize these capabilities to enhance operational efficiency and client engagement in a Sales Order Management Specialist position.
Overview
1
1
year of professional experience
Work History
Media Operations
Entri
Bengaluru
09.2024 - Current
- Created multimedia content for online courses featuring motion graphics, voiceovers, and interactive quizzes.
- Engaged with subject matter experts to develop compelling instructional materials for diverse educational programs.
- Maintained digital library of course assets while tracking analytics to inform future content improvements.
- Authored and refined content outlines and video descriptions to enhance clarity and optimize SEO.
- Collaborated with UX teams to design intuitive interfaces for video learning modules.
- Contributed to content writing and video scripting, ensuring alignment with educational objectives.
- Oversaw live webinar production and post-editing processes utilizing OBS, Zoom, and WebEx.
BDA
SKILLOVILLA
Bengaluru
01.2024 - 09.2024
- Processed and managed customer sales orders, ensuring timely and accurate data entry in internal systems.
- Collaborated with logistics and inventory teams to track order fulfillment, and resolve delays.
- Maintained accurate records of purchase orders, invoices, and shipping documentation.
- Supported the sales team in creating quotes, handling customer queries, and following up on outstanding requests.
- Utilized spreadsheets and CRM tools to monitor order statuses and customer accounts.
- Provided administrative and operational support to ensure smooth order lifecycle management.
Education
Diploma in theatre arts -
Mysore University
Mysore09.2022
BCA - Bachelor of computer applications, Specialisation in mobile application and cloud technology
Jain university
Bengaluru05.2021
Skills
- Coordination of order tracking
- Content and workflow management
- Asset documentation and management
- Collaboration with stakeholders
- Issue resolution in client support
- Attention to detail and analytical skills
- Multilingual proficiency (English, Kannada, Hindi, Telugu, Tamil)
- Management of project systems (Trello, Asana)
- Data tools proficiency (Google Sheets, Excel)
- CRM knowledge and sales support
- Processing of invoices and orders
Languages
- English
- Kannada
- Hindi
- Telugu
- Tamil
Timeline
Media Operations
Entri
09.2024 - Current
BDA
SKILLOVILLA
01.2024 - 09.2024
Diploma in theatre arts -
Mysore University
BCA - Bachelor of computer applications, Specialisation in mobile application and cloud technology
Jain university
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