AXURE
NIHAL HUSSAIN
BUSINESS ANALYST
Bengaluru
Summary
Dynamic Business Analyst with over 3 years at Ziphertech, adept in requirements gathering and stakeholder management. Proven track record in enhancing application integration and driving successful project outcomes through Agile methodologies. Skilled in documentation and user acceptance testing, I excel in delivering innovative solutions while fostering strong client relationships. An organized and creative professional with strong interpersonal skills. I have acquired years of experience working for diverse clientele and possess the proficiency to apply practical experience gained and formal education acquired to new opportunities with flexibility and professionalism.
Overview
3
3
years of professional experience
Work History
Business Analyst
Ziphertech
09.2022 - Current
Understand key business issues and challenges of the client’s organization and industry.
- Collaborate with stakeholders for requirement-gathering sessions, translating business needs into actionable specifications for the development team.
- Present high-quality reporting and project outputs that engage customers and meet their business requirements.
- Conduct analysis of business requirements, propose efficient solutions, and identify areas for improvement.
- Create and maintain requirements and project documentation, including use cases, wireframes, BRDs, FRDs, and Requirement Traceability Matrices.
- Work in an Agile Scrum environment, and maintain product backlogs using Jira.
- Perform test case reviews, client demonstrations, and assist in UAT testing.
- Support project planning tasks, including managing project task lists, risk logs, and facilitating meetings.
- Elicit requirements using interviews, document analysis, workshops, surveys, and workflow analysis.
- Identify and track issues, and report and resolve them effectively.
- Prepare high-quality reporting and project outputs aligned with customer business requirements.
- Work on system enhancements and application integration.
- Prioritize requirements, and create conceptual prototypes and wireframes.
- Work in project environments using methodologies such as Agile and Waterfall.
- Deliver working solutions, and manage change requests.
- Perform gap analysis between IT and business by evaluating processes, identifying requirements, and delivering data-driven suggestions and reports.
Education
Bachelor of Science - Computer Science
Jain University
Bengaluru, India 04.2001 -
Skills
- Requirements Gathering
Stakeholder Management
Process Mapping & Modelling
Agile & Waterfall Methodologies
SDLC
Documentation & Reports - BRD,
FRD, Use Cases, User Stories
Change Management
Prototyping & Wireframing
Flow Diagrams
Sprint Planning & Review
User Acceptance Testing
Software
MS VISIO
FIGMA
Jira
MS Office Suite
Projects
Learning Management System (LMS)
- Developed comprehensive business requirements for a web-based platform enabling course creation, user enrollment (via mobile OTP login), content management, assessments, quizzes, assignments, progress tracking, and role-based access for admins, faculty, and learners.
Customer Relationship Management (CRM)
- · Elicited and documented comprehensive business requirements for an automobile dealer CRM system supporting customer relationship lifecycle management with lead tracking and follow-up reminders
- · Designed use cases and workflows for new enquiry management, customer and vehicle detail capture, follow-up scheduling, enquiry closure, and service request management
- · Conducted gap analysis between IT and business processes, performed impact assessments, and delivered data-driven recommendations for system enhancements
- · Managed remote requirements gathering across time zones using conference calls, emails, and workshops; documented requirements through BRDs, FRDs, wireframes, and field matrices while maintaining client alignment through daily Minutes of Meetings
Human Resource Management System – Enhancement Project
- · Handled change requests to optimize the system for new policies and standards, including payroll system capabilities, self-service portal functionalities, and analytical reporting tools
Timeline
Business Analyst
Ziphertech
09.2022 - Current
Bachelor of Science - Computer Science
Jain University
04.2001 -