Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nihal Jaiswal

Lucknow

Summary

Professional sales executive with 3+ years of experience attending to customer needs and converting prospects to increase sales. Accomplished in emphasizing service features and benefits, preparing sales order forms and developing reports. Expert in overcoming objections from prospective customers to maximize sales opportunities.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Sales Executive

Eloges Ltd
California
11.2022 - 12.2023
  • Identified and developed new business opportunities through cold calling, networking, and market research.
  • Prepared and delivered compelling sales presentations to prospective clients, showcasing product benefits.
  • Negotiated terms of sales agreements, including pricing and delivery schedules, to close sales deals.
  • Work closely with other departments such as marketing, product development, and customer service to align sales strategies with overall business objectives.
  • Identify potential sales leads through market research, networking, and CRM tools.
  • Initiate contact with leads via calls, emails, and in-person visits to establish rapport and introduce products or services.
  • Develop and maintain strong relationships with existing and prospective customers.
  • Understand customer needs and provide tailored solutions to meet their requirements.
  • Conduct regular follow-ups to ensure customer satisfaction and address any issues.
  • Actively seek opportunities to grow the business in assigned territories or segments.
  • Identify and pursue new business opportunities in Export & Import trades.
  • Develop strategies to increase sales and market share.
  • Prepare sales forecasts and set performance goals in alignment with company objectives.
  • Monitor sales performance against targets and adjust strategies as needed.
  • Conduct customer visits to understand their business needs and propose appropriate solutions.
  • Deliver compelling presentations and demonstrations of products or services.
  • Develop and implement Standard Operating Procedures (SOPs) for customer accounts as required.
  • Generate and analyze sales reports to provide insights and recommendations to management.

Sales Executive

Cognizant
09.2021 - 10.2022
  • Utilized CRM software to track leads and manage accounts throughout sales cycle.
  • Monitored feedback from customers regarding product quality and suggested improvements accordingly.
  • Work closely with internal departments such as finance, operations, and customer service to ensure seamless execution of sales processes.
  • Coordinate with the sales support desk on bookings and follow-ups.
  • Engage with finance and operations departments to resolve payment and operational issues.
  • Analyze customer data using tools like FIS and QlikView to identify trends and opportunities.
  • Evaluate customer potential through short and long-term forecasts to prioritize efforts.
  • Resolved customer complaints in a timely manner while providing excellent customer service.

Sales Associate

Nomad Maniac Pvt Ltd
Delhi
08.2020 - 08.2021
  • Conducted inventories on a regular basis to track stock levels.
  • Tracked sales performance metrics to identify trends in market place.
  • Address and resolve customer complaints and disputes promptly to maintain positive relationships.
  • Work towards mutually beneficial solutions that uphold the company's interests.
  • Analyze and manage the sales funnel to ensure a steady flow of opportunities.
  • Identify bottlenecks and implement strategies to improve conversion rates.
  • Prepared and analyzed sales forecasts and budgets, adjusting strategies as needed based on performance.
  • Maintained accurate records of sales activities and prepared regular sales reports for management.
  • Updated and managed customer relationship management (CRM) systems with current and accurate client information.

Sales Associate Intern

Fujiland
07.2019 - 08.2019
  • Tracked customer preferences through surveys or feedback forms.
  • Stay updated with industry trends, new products, and technologies.
  • Participate in training programs to enhance sales skills and knowledge.
  • Gathered and analyzed customer feedback to improve products, services, and overall customer experience.
  • Monitored market trends, competitor activities, and industry developments to identify new opportunities.
  • Prepared and analyzed sales forecasts and budgets, adjusting strategies as needed based on performance.

Education

P.G.D.M

Dr. D.Y. Patil B-School
Pune, MH
03-2020

B.Com

Lucknow Christian College
Lucknow, UP
03-2018

Skills

  • Market trends understanding
  • Business Networking
  • Sales and market development
  • Energetic
  • Good team spirit
  • Enthusiastic
  • Client Development
  • Sales follow-up

Certification

  • Descriptive Analytics IBM
  • Predictive Analytics IBM
  • Google Analytics IBM
  • Microsoft Certified Application Specialist: Using Microsoft Office Excel 2007

Timeline

Sales Executive

Eloges Ltd
11.2022 - 12.2023

Sales Executive

Cognizant
09.2021 - 10.2022

Sales Associate

Nomad Maniac Pvt Ltd
08.2020 - 08.2021

Sales Associate Intern

Fujiland
07.2019 - 08.2019

P.G.D.M

Dr. D.Y. Patil B-School

B.Com

Lucknow Christian College

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Nihal Jaiswal