Nihal Sahu

Project Description: I am currently engaged in Allen Institute's E-learning platform, specifically Allen Digital (Student) and Internal Console (Teacher) applications. Allen Digital provides comprehensive digital academic support, including live classes, recorded lectures, study materials, doubt sessions, mentoring, and exercise solutions. Concurrently, the Internal Console aids teachers in class management, progress monitoring, and instruction delivery. Responsible for thorough testing to ensure reliability, usability, and effectiveness in enhancing the educational experience for both students and teachers.

Responsibilities:

• Develop comprehensive test plans , collaborate with stakeholders to define objectives, and create detailed test cases .
• Execute manual testing using Test Rail , covering functional, regression , integration , Sanity , and system testing .
• Conduct ad-hoc testing to explore software features and identify potential issues.
• Identify, report, and prioritize defects using Jira or Bugzilla .
• Work closely with developers to troubleshoot and verify defect fixes within timelines.
• Configure and maintain test environments accurately.
• Collaborate effectively with cross-functional teams and communicate test results to stakeholders.
• Identify areas for process improvement and stay updated with industry trends.
• Provide guidance and mentorship to junior team members and participate in training sessions.
• Actively participate in Sprint meeting s, daily standup, and adhere to Agile principles.
• Conduct SQL-based database testing for data integrity and manipulation.
• Perform API testing using Postman , collaborating with developers to ensure compliance and smooth communication between components.

Project Description: I was engaged in testing various applications including RIKU, ASJ, and DIHA, which are primarily designed for the creation of health insurance policies for Hafiemuspalveluis Lähtapiola's clients. These applications encompass functionalities such as health declaration submission, beneficiary selection, authorized signer login, and provision for both private and corporate clientele also facilitate retrieval of comprehensive information pertaining to customers, corporate entities, and authorized signers.

Responsibilities:

• Thoroughly understanding and analyzing requirements documented in Confluence application .
• Conducting various types of testing including Functional Testing, Smoke Testing, Sanity Testing, System Testing, Exploratory Testing, and Regression Testing .
• Writing, executing, and documenting test cases , as well as providing regular updates to the Test Manager.
• Daily consolidation of test status and generation of comprehensive Test reports .
• Preparation of Test Data for Testing purposes.
• Utilizing DB (AQT) for running SQL Queries to verify status and retrieve Test data.
• Conducting testing on Web applications by accessing the QA URL .
• Efficiently reporting bugs in JIRA and tracking their resolution progress.
• Verifying Reminder Logs through the utilization of Splunk .
• Actively participating in Sprint Planning meetings, Sprint DEMO, Review meetings, and Sprint Retro meetings .
• Engaging in daily standup meetings and catch-up calls, collaborating closely with developers and Business Analysts to maintain awareness of product features and to provide detailed Bug reports .
• Adhering to Agile Methodology principles throughout the testing process.
• Attending Test planning meetings and coordinating with Co-Testers to ensure seamless testing procedures.
• Collaborating with cross-functional teams, including developers and product owners, to facilitate effective communication and alignment of testing requirements.
• Providing mentorship and training to junior test engineers on industry best practices and the latest testing methodologies.
• Conducting root cause analysis and implementing corrective actions for critical software issues, resulting in a 25% reduction in production defects.

Project Description: During my tenure, I tested a suite of Geo Maps applications by Google, including Google Earth, Earth Studio, Earth Pro, My Maps, Earth Engine, and Environmental Insights Explorer. These are available on web platforms like Linux, Chrome OS, macOS, and Windows 10, and mobile platforms like Android and iOS.

Google Earth is a program generating a three-dimensional representation of Earth using satellite imagery, aerial photography, and GIS data. It offers comprehensive views of cities and landscapes, navigable via addresses, coordinates, or conventional input methods. Compatible with smartphones and tablets, it ensures accessibility across devices.

Responsibilities:

• Thoroughly comprehend and analyze project requirements to ensure alignment with testing objectives.
• Execute meticulously crafted test cases and promptly communicate updates to the designated team lead.
• Conduct comprehensive testing methodologies including Smoke , Exploratory , Accessibility and Regression Testing to ensure software integrity and reliability.
• Regularly compile and present consolidated test status reports on a daily basis, facilitating informed decision-making, and generate detailed Test Reports for documentation.
• Facilitate seamless integration of the latest QA builds onto mobile platforms through meticulous side-loading processes, followed by rigorous testing procedures.
• Deploy and validate the latest iOS and Android QA builds across designated devices using respective URLs, subsequently conducting comprehensive testing protocols.
• Performed Mobile Application Testing for both Android and IOS Devices.
• Document and track identified issues using Buganizer , ensuring comprehensive bug reporting and efficient resolution tracking.
• Actively contribute to process enhancement initiatives through active participation in meetings aimed at refining workflows and optimizing testing processes.
• Assume responsibilities as a Test Platform lead and Test Coordinator as necessitated by team dynamics, actively participating in daily stand-up meetings and catch-up calls.
• Adhere to Agile Methodology principles throughout the testing lifecycle, fostering flexibility and adaptability in response to evolving project requirements.
• Facilitating seamless communication and alignment of testing requirements by actively collaborating with cross-functional teams, including developers and product owners.

Project Description: During my allocation at the Royal Bank of Scotland (RBS) within the retail banking division, I was engaged in testing a telephony project encompassing various modules such as Customer Helpdesk Representative (CHR), Interactive Voice Response (IVR), and Cloud 9. This project involved servicing diverse brands and propositions of customers through telephonic support. RBS, a prominent retail and commercial bank headquartered in Scotland, operates as one of the key subsidiaries of NatWest Group, alongside NatWest and Ulster Bank.

Responsibilities:

• Proficiently comprehend and dissect project requirements to ensure comprehensive understanding.
• Diligently scrutinize business requirements to discern pertinent test scenarios for thorough testing coverage .
• Meticulously craft test cases and curate suitable test data to facilitate rigorous testing protocols.
• Methodically execute test cases, encompassing both Smoke and Regression testing methodologies, to ascertain software reliability.
• Possess adeptness in utilizing JIRA Tool and Bugzilla for streamlined issue tracking and management.
• Adhere to Agile Methodology principles to foster efficient collaboration and adaptability within the testing process.
• Conscientiously conduct regression testing and IVR Testing meticulously analyzing outcomes, and furnish comprehensive reports to the development team.
• Strategically refine test cases to enhance the efficacy of manual software testing endeavors.
• Methodically evaluate software bugs and compile detailed findings, accompanied by actionable resolutions, for dissemination to development team stakeholders.