Summary
Overview
Work History
Education
Skills
Accomplishments
Disclaimer
Personal Information
Languages
Languages
Timeline
Generic
Nihal Shaikh

Nihal Shaikh

Solapur

Summary

Dynamic sales professional with a proven track record at Airtel, excelling in lead generation and relationship management. Adept at negotiating deals and fostering teamwork, I consistently exceed targets while ensuring customer satisfaction. My strong communication skills and problem-solving abilities drive success in fast-paced environments.

Overview

5
5
years of professional experience

Work History

VBA

Vivo
Solapur
10.2020 - Current
  • Set up and maintain a demonstration area at events
  • Show potential customers the features of a product or service
  • Use interactive materials, like videos or charts, to explain the product or service when needed
  • Answer questions from potential customers
  • Process customer payments
  • Create reports on customer interest, questions asked, and products or devices sold
  • Stay updated on product or service features
  • Generating leads through cold calls, emails, and networking
  • Following up with prospects and building strong relationships
  • Presenting and demonstrating products or services to potential customers
  • Negotiating and closing sales deals to meet or exceed targets
  • Maintaining client records and tracking sales progress
  • Providing after-sales support to ensure customer satisfaction

Telle caller

Airtel

• Interacting via various channels, such as live chat, emails, social media and direct calls
• Modifying sales pitches in response to customer demand
• Acquiring and retaining contact information databases
• Put forward suggestions in accordance with the requirements of the consumer
• Ensure a smooth procedure for the consumer by transferring windows of opportunity to the appropriate department for further action for post-paid services.

Team Leader

Idea
  • Facilitate direct sales by instructing team members to inform existing customers about new arrivals in the company and encouraging them to make sales
  • Inform customers about all products in the company, their uses and benefits
  • Take orders made by customers and ensure that they are successfully delivered to them in due time
  • Follow up sales delivery to customers and inquire about their user experience of goods purchased, making use of their feedback in rating customer satisfaction
  • Ensure proper documentation in the information system in due time and check through them for accuracy
  • Interact closely with other team members in the course of work to ensure that everyone is carried along and updated on work progress in order to achieve maximum results
  • Ensure that customers are treated cordially and are held in high esteem in order to make them patronize the company continuously
  • Create good relationship with team members and motivate them to put in their best to work in order to achieve maximum results
  • Evaluate sales records periodically to make balances and ensure that sales figures tally with number of goods sold
  • Coach team members on the best ways to carry out their duties by transferring expert knowledge to them to boost their skills.

Sales Executive

Realme
  • Generating leads through cold calls, emails, and networking
  • Following up with prospects and building strong relationships
  • Presenting and demonstrating products or services to potential customers
  • Negotiating and closing sales deals to meet or exceed targets
  • Maintaining client records and tracking sales progress
  • Providing after-sales support to ensure customer satisfaction

Education

B.B.A -

Bharati Vidyapeeth
Pune
04.2018

H.S.C. -

Pune Board
Pune
02.2014

S.S.C -

Pune Board
Pune
03.2012

Skills

  • Good communication skill
  • Hardworking
  • Patient attitude
  • Problem-solving
  • Flexibility
  • Team work
  • Sales negotiation
  • Lead generation
  • Order processing
  • Team building
  • Market research
  • Sales and Cross-selling
  • Sales expertise
  • Relationship building and management

Accomplishments

  • 3 years of experience certificate from Airtel Company.
  • Best Employee Award from Idea Company.
  • Selected as a top performer for VIVO Champions Nights for the years 2023 and 2024.
  • Awarded a certification of TECH PRO for exceptional product knowledge for the year 2025.
  • Awarded a certification of TECH WHIZ for exceptional product knowledge for the year 2026.

Disclaimer

I hereby declare that the above mentioned particulars are true to the best of my knowledge and belief.

Personal Information

  • Date of Birth: 02-15-1997
  • Gender: Male
  • Marital Status: Married

Languages

  • Marathi
  • Urdu
  • English
  • Marathi
  • Urdu

Languages

English
Elementary (A2)
A2
Hindi
Upper Intermediate (B2)
B2
Marathi
Upper Intermediate (B2)
B2
Urdu
Native
Native

Timeline

VBA

Vivo
10.2020 - Current

Telle caller

Airtel

Team Leader

Idea

Sales Executive

Realme

B.B.A -

Bharati Vidyapeeth

H.S.C. -

Pune Board

S.S.C -

Pune Board
Nihal Shaikh