Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nihar Sheth

Surendranagar,GJ

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

3
3
years of professional experience

Work History

NORMALIEN TOOLING SYSTEMS PVT. LTD.
  • - I learnt many new things in industry during my internship period i got to learn about many new techniques of manufacturing , machining , assembly etc. also learnt few inspection techniques and instruments and gained and evolved my some skills of cnc programming too and learnt some basics of vmc machines
  • 15 Day(s)

Technical Support Engineer

MRS BEARINGS PVT. LTD.
07.2022 - Current
  • Conducted root cause analysis of technical issues, implementing preventive measures for future occurrences.
  • Enhanced customer satisfaction by resolving complex technical issues promptly and effectively.
  • Performed root cause analysis of reported issues to enact corrections.
  • Managed multiple concurrent support cases with precision and focus, resulting in a high rate of case closure within target timelines.
  • Served as an escalation point for challenging technical inquiries, demonstrating expertise in product knowledge and problem-solving abilities.
  • Mentored junior members of the team on best practices in issue resolution techniques.
  • Collaborated with cross-functional teams to develop solutions for recurring technical problems.
  • Developed comprehensive troubleshooting guides for internal use, improving team knowledge and performance.

Education

BE / B.Tech - Mechanical

Silver Oak College of Engineering and Technology
07.2022

Diploma - undefined

01.2019

Class X - undefined

01.2016

Skills

  • Friendly, positive attitude
  • Excellent communication
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Flexible and adaptable
  • Attention to detail
  • Dependable and responsible
  • Active listening
  • Organizational skills
  • Critical thinking
  • Decision-making

Languages

Gujarati
Bilingual or Proficient (C2)
Hindi
Intermediate (B1)
English
Advanced (C1)

Timeline

Technical Support Engineer

MRS BEARINGS PVT. LTD.
07.2022 - Current

NORMALIEN TOOLING SYSTEMS PVT. LTD.

Diploma - undefined

Class X - undefined

BE / B.Tech - Mechanical

Silver Oak College of Engineering and Technology

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Nihar Sheth