NIHARIKA BISWAS KARMAKAR

Lead, coach and motivate ~4 team members across multiple locations, to deliver processes at the prescribed SLA levels or higher.
Monitoring and review of incoming invoices via electronic system and workflow administration (PO and non-PO)
Ensure timely processing of incoming invoices according to SLA
Partner with Management / Technology teams to reduce manual processes
Handling queries or escalations independently and ensures to fix the root cause to avoid similar occurrences happening in future
Provide support to the supplier maintenance, AP query management and payment teams for related queries
Improving, developing, and implementing process improvement and internal controls
Building and keeping active contact with stakeholders
Supporting various AP transformational projects
Work cross-functionally within and outside of Finance & Strategy to ensure satisfaction with services which would include process enhancement, change management and automation

• Develop expertise in the firm's Travel & Expense policy, SAP Concur Expense, and Concur Detect functionality & Oracle.
• Review T&E exceptions in the compliance queue and take appropriate action within 24 hours, escalating to management when necessary
• Monitor payment rejections in SAP and ensure unresolved transactions are addressed promptly
• Respond to business and management ad hoc queries in a timely manner.
• Recommend process improvements to enhance efficiency and productivity
• Share data with Financial Stakeholders and Senior Management
• Propose updates to the T&E Policy as needed, both globally and regionally, with the ability to communicate effectively at all management levels.
• Supporting the Accounting Leader, Expense in the establishment of the expense accounting team in the India Shared Service Center including implementation of standard business processes and governance for identified processes in-scope as documented in our finance blueprint.
• Deliver successful transition of expense accounting finance processes from the local finance teams in the United States and Ireland (and other locations as required) to the India Shared Service Center.
• Ensure performance to targeted Global Key Performance Indicators (KPIs) to align with delivery of desired service level to the business.
• Integrate expense accounting finance processes of new acquisitions into the India Shared Service Center.
• Work closely with teams across the shared services organization and in the business lines to identify and implement opportunities for efficiencies (including the ERP IT team).

• Accurately managed accounts payable transactions, ensuring strict adherence to company policies and procedures
• Executed monthly and quarterly financial activities, including the preparation of schedules, to support timely financial reporting
• Maintained robust internal controls for financial accounting and reporting, ensuring accuracy and compliance
• Demonstrated comprehensive knowledge of TDS, TCS, and GST provisions in relation to accounting transactions
• Contributed to SAP implementation projects, focusing on accounts payable processes to enhance financial operations
• Ensured the timely and accurate accounting of import transactions, upholding financial integrity

• Promoting Institutional Sales
• Responsible for the end-to-end admission process counseling
• Collaborated with team members to achieve target results
• Handled inbound and outbound calls on daily basis