Summary
Overview
Work History
Education
Skills
Personal Information
Career Statement
Residential Address
Alternate Contact
Languages
Hobbies and Interests
Disclaimer
Timeline
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Niharika Goda

Hyderabad

Summary

Dynamic professional with a proven track record at ICICI, excelling in operational efficiency and customer relationship management. Leveraged Excel expertise to enhance sales reporting and proposed strategic initiatives that boosted team sales by 50%. A collaborative leader committed to aligning team efforts with organizational goals and driving exceptional results.

Overview

8
8
years of professional experience

Work History

Relationship Manager With Grade DMI

ICICI Bank Pvt Ltd
04.2023 - Current
  • Cultivated long-term client relationships, establishing trust and loyalty as a financial advisor.
  • Identified upselling opportunities for banking products through comprehensive financial analysis.
  • Analyzed client financial statements to pinpoint risks and growth potential.
  • Developed strategies to expand bank's client base, increasing market presence.
  • Created and maintained databases, ensuring accurate updates in CRM systems.
  • Demonstrated proficiency in Excel to enhance data analysis efficiency.

Assistant Manager With Grade AMII

ICICI Bank Pvt Ltd
07.2019 - 03.2023
  • Produced sales reports using Excel and Google Docs, integrating graphs and charts for clarity.
  • Implemented process improvements to streamline workflows and minimize delays.
  • Ensured adherence to safety regulations and company policies across all operations.
  • Managed inventory control through Pivot Tables in Google Docs for effective tracking.
  • Proposed strategic initiatives targeting new business customers, increasing team sales by 50%.
  • Updated websites to enhance functionality for business-to-consumer sales.

MIS COORDINATOR

ICICI Bank Ltd
01.2017 - 06.2019
  • Presented updates on product efficiency, aligning advancements with company goals.
  • Resolved customer issues through knowledgeable and friendly service, promoting high satisfaction.
  • Scheduled meetings to inform employees about upcoming product changes.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Collaborated with team members to achieve project objectives and meet deadlines.

Education

Bachelor of Technology - Computer Science and Engineering

Chilkur Balaji Institute of Technology
01.2015

Higher Secondary - Mathematics, Physics and Chemistry

Sri Chaitanya Junior College
01.2011

Secondary School -

Loyola High School
01.2009

Skills

  • Windows operating systems
  • Internet proficiency
  • Excel expertise
  • Customer relationship management
  • Banking software knowledge
  • Financial planning and analysis

Personal Information

  • Father's Name: G. Satyanarayana
  • Date of Birth: August 09, 1993
  • Nationality: Indian

Career Statement

To work in an environment, where my abilities are applied towards the progress of the organization while developing individually. To procure skills and knowledge and to promote progress in my line of career.

Residential Address

H.No : 8-1-207/107/P/1, Sai Nilayam, Brundavan Colony, Kattedan, Hyderabad, Telangana 500077

Alternate Contact

+91 9441866627

Languages

  • English
  • Telugu
  • Hindi

Hobbies and Interests

  • Cooking
  • Listening to Music

Disclaimer

I hereby declare that the above written particulars are true to the best of my knowledge and belief.

Timeline

Relationship Manager With Grade DMI

ICICI Bank Pvt Ltd
04.2023 - Current

Assistant Manager With Grade AMII

ICICI Bank Pvt Ltd
07.2019 - 03.2023

MIS COORDINATOR

ICICI Bank Ltd
01.2017 - 06.2019

Bachelor of Technology - Computer Science and Engineering

Chilkur Balaji Institute of Technology

Higher Secondary - Mathematics, Physics and Chemistry

Sri Chaitanya Junior College

Secondary School -

Loyola High School
Niharika Goda