NIHARIKA JAISWAL

• Conducted end-to-end KYC reviews for 1,000+ merchant accounts — cross-referencing identity documents, ownership structures, and business registration records to produce structured, insight-driven risk decisions.
• Performed AML/sanctions screening and adverse media checks during merchant onboarding and periodic reviews, ensuring full compliance with RBI, SEBI, and global KYC standards.
• Authored complex SQL queries (MySQL/PostgreSQL) for transaction monitoring and pattern identification — significantly improving false-positive reduction and compliance rule precision.
• Owned data accuracy and sanity for all KYC and compliance reporting; validated data sources and applied transformation logic to ensure decision-ready outputs for senior leadership.
• Designed and automated real-time compliance dashboards using BI tools, replacing manual tracking and enabling leadership to monitor KYC SLAs and risk exposure at a glance.
• Built structured escalation reports with root-cause analysis and risk mitigation recommendations, directly supporting board-level and senior leadership reviews.
• Collaborated with product, engineering, legal, and operations teams to translate regulatory updates into product feature requests — bridging compliance requirements with the engineering roadmap.

Test Planning:

• Collaborated with 20+ developers and 7 product managers to capture detailed project requirements.
• Created comprehensive test plans, covering all scenarios aligned with project specs.
• Managed product hygiene for OTT Platform workflows impacting 1Cr+ daily users, ensuring 99.99% success rates for Zee5.

Test Case Design:

• Designed 1000+ test scenarios for Android and web apps, covering UI, functionality, performance, and compatibility.

Manual Testing:

• Executed manual test cases alongside automation to identify defects and meet 100% SLA targets.
• Conducted regression testing, uncovering ~5% additional defects and improving stability.

Defect Reporting & Communication:

• Ensured thorough defect documentation, enabling developers to address all scenarios.
• Delivered rapid bug reproductions, maintaining the lowest TATs in the Zee5 QA team.

Communication:

• Regularly communicated testing progress, results, and key insights to the project team.
• Collaborated with cross-functional teams to resolve issues and maintain app quality.
• Participated in Toastmasters to enhance communication skills.

Continuous Improvement:

• Contributed to process improvement initiatives, reducing TATs by 20% QoQ.
• Suggested enhancements to testing methodologies, staying current with industry trends.
• Currently excelling at ZEE, contributing to test planning, case design, and defect reporting
• Proficient in Android Studio, HTML 5, CSS, JavaScript, Bootstrap, and Adobe Photoshop
• Demonstrated analytical skills, attention to detail, and effective communication in collaborative, agile environments
• Passionate about continuous improvement and staying abreast of industry best practices.

• Engage in the end-to-end development of websites, ensuring a seamless user experience and functionality that aligns with client requirements
• Collaborate with clients and internal teams to gather project specifications, providing technical expertise to shape web solutions
• Work closely with clients to understand their business goals and translate them into effective web solutions.