Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Jobtitle
Languages
Hobbies and Interests
Timeline
Generic
Niharika Singh

Niharika Singh

Summary

Looking to leverage my experience and studies of communication to empower customers within a people-driven organization to achieve their goals. Hardworking Quality Executive with talents in strategic planning, statistical process control, and project management. Dedicated to ensuring improvements are implemented. Knowledge of data analytics and data management.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Quality Executive

Knam Marketing
NOIDA
07.2023 - Current

1. Monitoring and evaluating shipments.

2. Monitoring the quality and consistency of products, developing and evaluating performance metrics, analyzing data, and providing feedback to management.

3. Recommending new procedures for achieving quality goals and working with other teams across the organization to ensure that quality standards are being met.

4. Making corrective action recommendations in order to increase efficiency or lower costs.

5. Maintain company quality standards.

6.Review products, processes and systems on an ongoing basis to determine where improvements can be made.

7. Actively participate in production meetings with the team.

8. making claim reports for suppliers, handling customer complaints, updating all the necessary sheets related to claims for suppliers as well as customer.

Cabin Crew

Indigo Inter Globe Aviation Ltd.
01.2019 - 06.2023
  • Got 6e well groomed and shining star continuous for 4 months and as a result of exceptional customer feedback got several appreciations
  • Secured 100 % in Performance Enhancement Program audit.
  • Collaborated with pilots in preparing aircraft for departure from airports.
  • Monitored passenger consumption of alcohol on board flights according to company policy.
  • Checked that aircraft cabins were properly stocked with food, beverages, blankets and other items prior to takeoff.
  • Assisted passengers with inquiries regarding in-flight services, such as meal options and entertainment selections.
  • Provided first aid assistance to passengers when necessary.

Education

Commerce with Psychology -

Mahavir Senior Model School

French Language Course -

Ramjas College, Delhi University

Bachelor of Arts -

Miranda House, Delhi Universirty

Skills

  • Public Speaking
  • Custer Service
  • Leadership
  • Communication
  • Team Work
  • Dynamic
  • Product Inspection
  • Customer Satisfaction
  • Regulatory Compliance
  • Problem-solving abilities
  • Documentation Control
  • Quality processes
  • Budget Preparation

Certification

  • 6e well groomed and shining star, 2019 - 2020
  • Certificate of Merit from Directorate of Education, Govt. of National capital Territory of Delhi
  • Bagged Second position at state level Basketball tournament

Accomplishments

  • Captain of State basketball team.
  • Bagged first position in Hindi Debate competition at State level.
  • Inter-School Science Rendezvous: Bagged second position.

Jobtitle

Customer Service Representative

Languages

  • English, Full Professional Proficiency
  • Hindi, Native or Bilingual Proficiency

Hobbies and Interests

  • Basketball
  • Cooking
  • Painting
  • Dancing
  • Travelling

Timeline

Quality Executive

Knam Marketing
07.2023 - Current

Cabin Crew

Indigo Inter Globe Aviation Ltd.
01.2019 - 06.2023

Commerce with Psychology -

Mahavir Senior Model School

French Language Course -

Ramjas College, Delhi University

Bachelor of Arts -

Miranda House, Delhi Universirty
Niharika Singh