Niharika Tiwari

• Proficiently managed end-to-end processes within the Workday system, demonstrating specialization across diverse business regions such as India, Australia, Philippines, New Zealand, Poland, UK, Spain, Ukraine, Macau, and beyond
• Autonomously handled a broad spectrum of responsibilities
• Served as a Workday Specialist, leading the Workday support work stream and providing comprehensive training to global team members on system usage and functionality while overseeing task audits
• Spearheaded the development of Standard Operating Procedures (SOPs) for all business processes and functions across global regions
• Effectively managed benefits administration including medical insurance and car leases
• Played a pivotal role in seamlessly integrating employees from different regions into the Workday System
• Implemented streamlined procedures for background checks and efficiently managed vendor relationships across various business processes
• Proactively troubleshooted and resolved integration and system issues
• Reviewed and monitored weekly patches, supported system upgrades, changes, and modifications, including the evaluation and testing of Workday releases
• Established and maintained strong relationships with key stakeholders to ensure alignment and support for ongoing system enhancements and modifications.

• Conducted comprehensive manpower mapping to align workforce capabilities with organizational needs.

• Coordinated recruitment processes to ensure timely and effective talent acquisition.

• Managed payroll processing efficiently, ensuring accuracy and compliance with regulations.

• Implemented training and development programs to enhance employee skills and performance.

• Handled monthly attendance and leave record management with precision and attention to detail.

• Managed MIS (Management Information System) data effectively to support decision-making processes.

• Administered EIMS (Employee Information Management System) data to maintain accurate employee records.

• Managed Full and Final (FNF) settlement records with diligence and confidentiality.

• Handled EWS (Early Warning System) data to proactively address potential issues.

• Contributed to policy-making initiatives to create a conducive work environment and ensure compliance with regulations.

• Monitored employee performance through regular assessments and evaluations to drive continuous improvement.

• Addressed employee relations matters, including handling harassment allegations, and resolving work-related complaints promptly and impartially.

• Conducted comprehensive manpower mapping to optimize workforce distribution and utilization
• Coordinated recruitment efforts to attract, screen, and onboard top talent seamlessly
• Ensured accurate and timely payroll processing while adhering to statutory compliances
• Maintained compliance with relevant laws and regulations through meticulous handling of statutory requirements
• Managed monthly attendance and leave records efficiently to track employee attendance and time-off
• Utilized MIS (Management Information System) data to generate insights and support strategic decision-making processes
• Maintained accurate and up-to-date employee records in the Employee Information Management System (EIMS)
• Handled Full and Final (FNF) settlement records with precision and confidentiality
• Managed Early Warning System (EWS) data to identify and address potential issues proactively
• Contributed to policy-making initiatives to ensure alignment with organizational goals and regulatory requirements.

• Conducted strategic manpower mapping to optimize resource allocation and enhance organizational efficiency
• Coordinated end-to-end recruitment processes, ensuring seamless talent acquisition and onboarding
• Managed payroll processing with precision and compliance to regulatory standards
• Ensured adherence to statutory compliances through meticulous oversight and proactive measures
• Maintained meticulous records of monthly attendance and leave, facilitating accurate workforce management
• Managed and analyzed MIS data to generate insights and support data-driven decision-making
• Maintained accurate and up-to-date records in the Employee Information Management System (EIMS)
• Handled Full and Final (FNF) settlement records with confidentiality and attention to detail
• Managed Early Warning System (EWS) data to identify and address potential issues proactively
• Coordinated timely and compliant resolution of employee grievances, fostering a positive work environment.

• Recruitment Management
• Data Management for Management Information Systems (MIS)
• Payroll Administration
• Human Resources Information System (HRIS) Oversight
• Ensuring Compliance with Statutory Regulations
• Management of Employee Management Information System (EMIS)
• Oversight of Hiring Tracker
• Administrative Duties
• Performed exit interviews, gaining useful insights to improve employee retention rates.
• Addressed employee conflicts, following corporate procedures for timely resolution.