NIJA THANKAPPAN
Vashi
Summary
Strategic Investment Banker with Diverse Sector Experience. Highly skilled professional with 12+ years of extensive experience in financial operations, trade settlement, SWIFT, reconciliation, business analysis, and trade investigation. Profound working expertise in managing prime broker middle office functions, onshore query handling, and process migration. Hands-on experience in conducting detailed account processes to ensure accuracy and compliance. Skilled in managing accountancy tasks across investment banking and shipping sectors to enhance financial reporting and analysis. Exceptional in utilizing strong emotional intelligence skills, including empathy and self-awareness, to resolve team conflicts, fostering a harmonious work environment.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Associate Process Manager
Eclerx - Goldman Sach
Mumbai
01.2023 - Current
- Leading a team in by reducing trade clearing and settlement errors by 98% through enhanced quality control and training programs, ensuring SLA compliance
- Directing a cross-functional team in process migration projects for Trade clearing and claims payable, resulting in a 97% increase in operational efficiency
- Spearheading incident and breach reporting mechanisms, reducing resolution times by 98% and enhancing preventative measures for future trade investigations and claims payable for corporate action
- Overseeing pre-matching, matching, narrations, and ensuring the timely settlement of trades
- Analyze data to identify claims trends to improve client metrics
- Updating and disseminating Standard Operating Procedures (SOPs) to the team.
Specialist
State Street HCL Ltd
Pune
02.2021 - 03.2022
- Performed reconciliation for exchange-traded derivatives, specifically future contracts
- Ensured accurate position reconciliation between the Futures Commission Merchant (FCM) and State Street's Record Keeping System (RKS)
- Liaised with clients and brokers on derivative trade queries
- Verified manual entries in RKS (Record Keeping System) and addressed commission and P&L discrepancies
- Utilized MT210 and MT202 instructions communications to custodians.
Senior Process Associate (Level 3)
Mphasis Ltd - LPL Financial
Bangalore
05.2017 - 11.2020
- Handled alternative investments, including hedge funds and private equity, for High-Net-Worth Individuals (HNIs)
- Updated transactions daily in the Account Reconciliation Interface (ARI) based on statements received via email or Zendesk
- Maintained accurate market values and transaction records and ensured current NAV accuracy on the advisor platform.
Analyst
Deutsche Bank Operation International Global Services Pvt Ltd
Mumbai
05.2010 - 09.2014
- Supervised trade validation, confirmations, settlements, and reconciliation
- Managed the settlement of trades for the teams in Germany, Singapore, and Dubai within the Custody department and conducted analyses of rejected Non-STP Swift trades
- Reconciled SSR breaks and performed accounting entries in IDMS
- Developed MT599, MT202, and MT210 messages in MINT and managed Forex transactions
- Collaborated with the EUDA team on process improvement initiatives through Macros.
Account Executive
Maxicon Shipping Agencies Pvt Ltd
Mumbai
12.2007 - 04.2010
- Maintained detailed debtor and creditor records and facilitated timely transactions
- Generated MIS and profitability reports and assisted in audits
- Reconciliation of Books of Accounts with Bank statement.
Education
Post Graduate Diploma in Business Administration in Finance -
Welingkar Institute of Management Development & Research
01.2011
Master of Commerce -
Mumbai University
01.2009
Bachelor of Commerce -
Mumbai University
01.2005
Skills
- Investment Banking Management
- SWIFT Transactions
- Accounts Management
- Time Management
- Service Level Agreements (SLAs) Management
- Adaptability
- Integrity
- Process Improvement
- Due Diligence
- Risk Mitigation
- Training & Mentoring
- Client Relationship Management
- Workflow Management
- Report Generation
- Processing Operations Review
Certification
- Certified Professional in Business Analysis with TVS D South Asia – CPBA - 2015
- Certificate of Anti-Money Laundering Concepts by Udemy – 2022
Awardsappreciations
- Received The Spirit of Winning Culture Award in 2020 at Mphasis Ltd.
- Received The Spirit of Winning Culture Award in 2018 at Mphasis Ltd.
- The Star Performance Award in 2017” at Mphasis Ltd.
- Honoured with an Appreciation Award at Deutsche Bank International Operations 2010.
Personal Information
- Date of Birth: 06/11/84
- Gender: Female
- Marital Status: Unmarried
Languages
- English
- Hindi
- Marathi
- Malayalam
Timeline
Associate Process Manager
Eclerx - Goldman Sach
01.2023 - Current
Specialist
State Street HCL Ltd
02.2021 - 03.2022
Senior Process Associate (Level 3)
Mphasis Ltd - LPL Financial
05.2017 - 11.2020
Analyst
Deutsche Bank Operation International Global Services Pvt Ltd
05.2010 - 09.2014
Account Executive
Maxicon Shipping Agencies Pvt Ltd
12.2007 - 04.2010
Post Graduate Diploma in Business Administration in Finance -
Welingkar Institute of Management Development & Research
Master of Commerce -
Mumbai University
Bachelor of Commerce -
Mumbai University
- Certified Professional in Business Analysis with TVS D South Asia – CPBA - 2015
- Certificate of Anti-Money Laundering Concepts by Udemy – 2022
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