Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
AREAS OF EXPERTISE
Timeline
Generic
NIJIN M CHATHOTH

NIJIN M CHATHOTH

Senior SAN Consultant
Bangalore,KA

Summary

Total work experience: 14+ years. Have 14+ years of extensive work experience in Dell EMC Storage Products technical support and SAN technologies. Very well versed with ITIL concepts of Incident and Change management techniques of service delivery to manage the incidents, Customer SLAs and implementations. Knowledge in Python scripting language, Microsoft Azure cloud technologies.

Technical professional with proven track record in delivering robust technical solutions that drive operational efficiency. Recognized for strong focus on team collaboration and achieving measurable results. Known for adaptability and reliability, with specific expertise in troubleshooting and system optimization.

Overview

16
16
years of professional experience
17
17
Certifications

Work History

Senior technical Consultant – SAN Infra management

Hitachi Vantara
05.2022 - Current
  • Data migration using SRDF copy, Open replicator and UVM.
  • Managing and executing end to end SRDF DR activities and SAN operations.
  • Zoning removal/addition hosts and provisioning for host-based migration.
  • Decommission of the server which involves zoning and masking removal.
  • Administration of Storage infrastructure which has Dell EMC, HDS, and IBM storage.
  • Code upgrades on Unity block arrays.

Advisor – IT Infrastructure

Dell EMC, India COE
01.2017 - 04.2022
  • Administration of Dell EMC storage VNX, VMAX3, Unity, RPA and CISCO SAN switches.
  • Managing local and remote replication technologies such as VNX SNAP, VMAX SNAPVX, SRDF, Unity native replication and replication using Recover point.
  • Managing and executing activities such as Code upgrade, firmware upgrade, array decommission, host decommission, DR test etc.
  • Co ordinating with vendor for capacity, hardware upgrades and hardware replacement.
  • Dealing with various requirements such as Zoning, Allocation, Reclamation, restoration, Cluster Migration, VM deployment of ESXI servers.
  • Managing capacity, balancing the pool and planning of VM level migrations.

Senior Operations professional

IBM India Pvt.Ltd
06.2015 - 01.2017
  • Administration of Storage infrastructure which has EMC, HDS, IBM and Netapp storage.

Project engineer

Wipro Technologies
03.2010 - 06.2015
  • Administrator EMC Disk Library (EDL). (Dec 2013 to June 2015).
  • Support and diagnoses of all issues related to EMC Disk Library –EDL (CLARiiON disk library). Create/delete virtual tapes, virtual drives and libraries and assign/un-assign them. Perform code upgrade and troubleshoot any issue related to EDL.
  • RCM Engineer EMC Symmetrix-L2 (May -2012 to December 2013)
  • Microcode, Registered & Special Build Loads on Symmetrix DMX & VMAX Boxes, New Bin file load (Configuration) (SRDF Changes, Add Drives &Volumes, Global & Director Flag Changes, etc.)
  • Product Support Engineer –EMC Symmetrix L1. (March -2010-April-2012)
  • Remote diagnostics and corrective maintenance for Symmetrix Legacy, DMX and VMAX arrays. Investigating the dial homes and handling live chats for the issue related to Symmetrix arrays. Replacement of fault hardware/assist filed engineer (Director, Adapter, Disk, Power Supply, Battery etc) by running scripts. Health Checking of Symmetrix System through inline commands and scripts.

Service desk analyst

Agiline India Pvt.Ltd
11.2009 - 02.2010
  • Global IT support for the Client IXIA & Allience Health care. (Remote/Voice support). Troubleshooting Windows user system and application related problems. Installation of software’s. Configuration and management of windows 2003 domain. Creating user profiles, configuration and maintenance of DNS and DHCP. Installation and updating antivirus and patches.

Education

MBA - Systems (Correspondence)

Vinayaka Mission University
Salem, India
04.2001 -

Bachelor of Arts - English

Kannur University
Kannur, India
04.2001 -

Diploma - Computer Hardware and Networking

01.2005

HSE - undefined

State Board, Kerala
01.2004

SSLC - undefined

State Board, Kerala
01.2002

Skills

SAN migration and DR operations: Dell EMC Open replicator, SRDF, Hitachi UVM

Certification

Microsoft:

Accomplishments

  • FIMC (Feather in My Cap) for best performance (Wipro Technologies).
  • ‘Pragathi’ for participation as a team member in creating standard operation procedure. Contribution to Wipro's Quality and Continuous Improvement Journey.
  • Team (EMC RCM-Symmetrix) received award for the best technical support team in WIPRO GIS2012 Q4.
  • Employee of the Quarter Q2 2014 from the team WIPRO Technologies.
  • Best Of IBM Bravo Award. Q2 2016.
  • Excellence@Dell on the Spot level award Q1 2017.
  • Customer Hero awards for Q1 2019 and Q1 2020.

AREAS OF EXPERTISE

  • SAN Migration.
  • SAN Administration.
  • SAN Disaster recovery operations.
  • Cloud Technologies.
  • Backup solutions.
  • Basic Windows, Linux and VMware Administration.
  • ITIL concepts.

Timeline

Senior technical Consultant – SAN Infra management

Hitachi Vantara
05.2022 - Current

Advisor – IT Infrastructure

Dell EMC, India COE
01.2017 - 04.2022

Senior Operations professional

IBM India Pvt.Ltd
06.2015 - 01.2017

Project engineer

Wipro Technologies
03.2010 - 06.2015

Service desk analyst

Agiline India Pvt.Ltd
11.2009 - 02.2010

MBA - Systems (Correspondence)

Vinayaka Mission University
04.2001 -

Bachelor of Arts - English

Kannur University
04.2001 -

Diploma - Computer Hardware and Networking

HSE - undefined

State Board, Kerala

SSLC - undefined

State Board, Kerala

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