NIKEETA SUBEDI

1) Managing inward remittance platform of the Bank (IndusFast Remit) for facilitating remittances from overseas to India

2) Ownership of designing the transaction flow,user journey, website revamp and tie- ups with Fintechs across globe for enabling our services across multiple geographies

3) Guiding and training teams on the pitch and assisting them to achieve the targets assigned

4) Building and managing new relationships with Exchange houses globally for RDA partnership

5) Engaging with NEO Banks and Exchange houses for strategic NR Referral tie- ups

6)Designing complete process flow, agreement finalization and commercials to execute the arrangement

7) Working with various internal stakeholders for the execution of Single Sign On journey on the Bank's net banking platform for the existing NR base to provide access to the bank's inward remittance platform

8)Running various campaign to penetrate digital remittance in the Bank's book

9) Collaborating with various merchants to run offer on IndusFast Remit plaform

1) Managing existing portfolio and also adding new clients in portfolio

2) Providing clients with products and market updates
3)Solving Client service and operational issues
4) Building up relationships with existing and new clients
5) Provide service and cross sell our products like LI,MF,FD

6) Ensuring strict adherence to service and quality benchmarks
7) Anticipate, Understand and address the changing needs of customers

8)Generate business from Mapped customer base.

1)Drive strategic business objectives through Exchange House relationship enhancement initiatives
2) Identify Exchange House need gaps and work towards fulfillment
3) Streamline delivery and service process to enhance customer experience
4)Track Exchange House performance and manage portfolio
5) Collect and work on documentation requirement for establishing new Exchange House relationship
6) Manage and maintain licenses and certificates of Exchange House in full compliance of RBI requirements.
7) Calculate manage and maintain collateral requirements from individual Exchange House
8) Analyze business performance using business analytics and monitor business P&L

9) Manage business budgeting, revenue calculations, accruals and provisioning.
10) RBI guidelines on Exchange House, FEMA, RBI Circulars/guidelines related to NRI banking /TASC

1) Opening NR account Online through Online Channel and Reference from existing portfolio

2) Providing clients with products and market updates.
3)Solving Client service and operational issues.
4) Building up relationships with existing and new clients.
5) Provide service and cross sell our products.
6) Ensuring strict adherence to service and quality benchmarks.
7) Anticipate, Understand and address the changing needs of customers
8)Generate business from Mapped customer base
9) Guiding new fellow colleagues with the process
10) Responsible for client activation target
11) Also servicing wealth clients time to time

1) Outbound calls and selling Card Protection Plan and One Assist on Credit Cards

2) Used to Handle 3 subordinates to achieve the bank targets
3) Handling Team on absence of TL in the team
4) Preparing MIS for the plans sell in the team and updating the Business Manager