Nikesh Kumar Rai
Noida
Summary
Accomplished Business Development Manager with solid record directing sales and marketing activities. Persuasive negotiator with diplomatic communication style and relationship-building expertise. Collaborative professional committed to providing clients with reasonable, business-smart solutions to common issues.
Exceptional Operations Manager focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams. Adept at directing work of completion consultants and completion supervisors. Accomplished in building high-performing teams and inspiring staff to achieve goals.
Overview
5
5
years of professional experience
Work History
Business Development Manager
Detailing Devil's
Noida
12.2022 - Current
- Maintained open and ongoing communication with clients to meet needs and expectations.
- Established new customer accounts using negotiation and sales closing abilities.
- Determined business development opportunities and implemented effective strategy for client acquisition.
- Identified new customers through pipelining, pre-qualification and territory analysis and management.
- Drove customer intimacy and brand value by defining and segmenting needs, pain points and buying behaviors.
- Resolved customer complaints regarding sales and service.
Senior Operations Manager
Automen India
New Delhi
04.2018 - 11.2022
- Collaborating with clients to provide excellent and flawless service.
- Managing operations of individual service teams to deliver quality work.
- Manage the coordination and overall integration of technical activities to reduce overall errors by 60%.
- Organizing events in apartments and shopping clubs to get customer attention and attraction.
- Developed and implemented policies, standards and procedures for engineering and technical work which resulted in 40% monthly growth.
- Interacting with different automobile & promotional event managers to enhance the continuous growth.
Technical Engineering Manager
Automen India
New Delhi
10.2017 - 04.2018
- Rendering the knowledge and skills to technicians in systems providing development.
- Assistance in developing and implementing work methods.
- Researching and creating strategic management, operational, and financial plan.
- Completed scheduled services and installations, preventive maintenance and calibration.
- Scheduled and coordinated software update and hardware replacements.
Education
B.tech - Automobile Engineering
Hindustan Institute of Technology & Science
Chennai, Tamilnadu08.2017
Bachelor of Science - Science Education
DSSV College
Buxar, Bihar05.2013
Skills
- Pipeline Management
- Sales Presentations
- Team Building
- Relationship Building
- Product Demonstrations
- Strategic Planning
- Customer Service
- Business Development
- Decision Making
- Client Consultations
- Time Management
- Vehicle Designing
- Research and Development
- Alteration and Modification of Vehicles
- Manufacturing
- Social Activities
- Interpersonal Communication
- Teamwork and Collaboration
- Training and Development
Technical Skills
- OBD II
- Solid works
- Auto CADD
- MS Office
- Chassis and component Design
- Manufacturing Techniques
- Lathe work and Machining
- Engine Reconditioning
- Vehicle Maintenance
Languages
English
First Language
English
Proficient
C2
Hindi
Proficient
C2
Additional Information
- PROJECTS
- SUPRA SAE INDIA | 2017
- Worked as a team coordinator to Design a Roll cage and fabricate it.
- FORMULA STUDENT INDIA (By Delta Inc) | 2016
- Responsible for overseeing the manufacturing and fabrication processes.
- SUPRA SAE INDIA | 2016
- Closely collaborated with the suspension department and worked as a Team Manager.
- Designed rack and pinion steering gear box and steering wheel with 6:1 gear ratio.
- SUPRA SAE INDIA | 2015
- Design, validate and race formula style race cars.
- Part of the brakes division, actively participated in the fabrication and assembly of the student race car.
- Workshops and Volunteering
- Two day work shop on "Vehicle steering and handling" by the Ex-Vice President (R & D), Rane India pvt. limited.
- Attended two days event of SAE Aero Design Challenge.
- Attended a seminar by Dr. Peter Brooks from University of Leeds, on Carbon Clutches- its application in Formula 1 race cars.
- Training session on 'Diagnosis, repair and maintenance of M.P.F.I. petrol engine, in ATI (Advance Training Institute) Guindy
- Worked as a Senior Volunteer of VAHANAA (Auto Expo in Hindustan University Campus).
Industrial Visit
- Rambal Industries Thiruporur, Chennai.
- Prakash Bus Body Building Industry Bangalore.
Timeline
Business Development Manager
Detailing Devil's
12.2022 - Current
Senior Operations Manager
Automen India
04.2018 - 11.2022
Technical Engineering Manager
Automen India
10.2017 - 04.2018
B.tech - Automobile Engineering
Hindustan Institute of Technology & Science
Bachelor of Science - Science Education
DSSV College
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