Niket Chauhan
Ahmedabad
Summary
Humble , Ambitious , Driven , I trust my intuitions & understand how precious time is.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Customer Service Representative & Process Trainer
Khushi Infosolutions Pvt Ltd.
06.2014 - 01.2016
- Medical Records & Medical Insurance & Health Beneficiary Claims
- Promoted as Process Trainer
- To give training to new candidates about medical records, insurance process & claims
Customer Service Representative
Medusind Solutions
01.2018 - 05.2018
- Maintained confidential patient, employee and company information in compliance with company policies and regulatory requirements.
- Gathered information, assessed and fulfilled callers' needs and educated on important policies and procedures.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Sought ways to improve processes and services provided.
Customer Service Representative
Advantmed,LLC
06.2018 - 08.2021
- Company Overview: Record Retrieval Company, Risk Management Coding & Medical Records Abstractions
- Highest numbers of fee saving n last 7 months
- Record Retrieval Company, Risk Management Coding & Medical Records Abstractions
Sr. SEO Expert & Content Writer
Apex Web Zone
02.2023 - Current
- Analyzed SEO outreach goals and presented findings to marketing director.
- Recommended changes to website architecture, content and linking to improve SEO positions for target keywords.
- Collaborated with team to investigate critical SEO-related issues and provided impactful solutions.
Education
Computer Course -
Cisco & Networking
Ahmedabad, GujaratHigher Secondary School - undefined
Ankur High School
Ahmedabad, Gujarat07.2008
Skills
- Interpersonal Skills
- Communication
- Adaptability
- Persuasion
- Emotional Intelligence
- Empathy
- Collaboration
Certification
- CISCO-CCNA
- MCSA 2003
- Networking-CompTIA Network+
Languages
English
Bilingual or Proficient (C2)
Hindi
Advanced (C1)
Gujarati
Bilingual or Proficient (C2)
Personal Information
Date of Birth: 05/08/92
Hobbies and Interests
- Producing Music Tracks.
- Listening To All Genres Of Music.
- Watching Hollywood Horror Movies.
- Travelling.
- Socializing With New People.
- Photography.
Honor Awards
* Highest Number Of Fee Savings In Last 7 Months.
* Highest Amount Of Fee Savings.
Timeline
Sr. SEO Expert & Content Writer
Apex Web Zone
02.2023 - Current
Customer Service Representative
Advantmed,LLC
06.2018 - 08.2021
Customer Service Representative
Medusind Solutions
01.2018 - 05.2018
Customer Service Representative & Process Trainer
Khushi Infosolutions Pvt Ltd.
06.2014 - 01.2016
Higher Secondary School - undefined
Ankur High School
Computer Course -
Cisco & Networking