Summary
Overview
Work History
Education
Skills
Certification
Languages
Personal Information
Hobbies and Interests
Honor Awards
Timeline
Generic
Niket Chauhan

Niket Chauhan

Ahmedabad

Summary

Humble , Ambitious , Driven , I trust my intuitions & understand how precious time is.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Customer Service Representative & Process Trainer

Khushi Infosolutions Pvt Ltd.
06.2014 - 01.2016
  • Medical Records & Medical Insurance & Health Beneficiary Claims
  • Promoted as Process Trainer
  • To give training to new candidates about medical records, insurance process & claims

Customer Service Representative

Medusind Solutions
01.2018 - 05.2018
  • Maintained confidential patient, employee and company information in compliance with company policies and regulatory requirements.
  • Gathered information, assessed and fulfilled callers' needs and educated on important policies and procedures.
  • Stayed calm under pressure to and successfully dealt with difficult situations.
  • Sought ways to improve processes and services provided.

Customer Service Representative

Advantmed,LLC
06.2018 - 08.2021
  • Company Overview: Record Retrieval Company, Risk Management Coding & Medical Records Abstractions
  • Highest numbers of fee saving n last 7 months
  • Record Retrieval Company, Risk Management Coding & Medical Records Abstractions

Sr. SEO Expert & Content Writer

Apex Web Zone
02.2023 - Current
  • Analyzed SEO outreach goals and presented findings to marketing director.
  • Recommended changes to website architecture, content and linking to improve SEO positions for target keywords.
  • Collaborated with team to investigate critical SEO-related issues and provided impactful solutions.

Education

Computer Course -

Cisco & Networking
Ahmedabad, Gujarat

Higher Secondary School - undefined

Ankur High School
Ahmedabad, Gujarat
07.2008

Skills

  • Interpersonal Skills
  • Communication
  • Adaptability
  • Persuasion
  • Emotional Intelligence
  • Empathy
  • Collaboration

Certification

  • CISCO-CCNA
  • MCSA 2003
  • Networking-CompTIA Network+

Languages

English
Bilingual or Proficient (C2)
Hindi
Advanced (C1)
Gujarati
Bilingual or Proficient (C2)

Personal Information

Date of Birth: 05/08/92

Hobbies and Interests

  • Producing Music Tracks.
  • Listening To All Genres Of Music.
  • Watching Hollywood Horror Movies.
  • Travelling.
  • Socializing With New People.
  • Photography.


Honor Awards

* Highest Number Of Fee Savings In Last 7 Months.

* Highest Amount Of Fee Savings.

Timeline

Sr. SEO Expert & Content Writer

Apex Web Zone
02.2023 - Current

Customer Service Representative

Advantmed,LLC
06.2018 - 08.2021

Customer Service Representative

Medusind Solutions
01.2018 - 05.2018

Customer Service Representative & Process Trainer

Khushi Infosolutions Pvt Ltd.
06.2014 - 01.2016

Higher Secondary School - undefined

Ankur High School

Computer Course -

Cisco & Networking

Similar Profiles

CREATE PROFILE
Niket Chauhan