NIKET REDIJ
Pune
Summary
Experienced Sales Account Manager eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in IT Industry
Overview
17
17
years of professional experience
1
1
Certification
Work History
Sales Manager
Avalara Technologies Pvt Ltd
04.2022 - 06.2023
- Identify sales opportunities through direct prospecting, lead follow up, networking and partner relationships
- Develop subject matter expertise on Avalara products and industry best practices to provide actionable recommendations to partners during contract negotiation and product integration.
- Manage sales process through qualification, needs analysis, product demonstration, negotiation, and close.
- Develop and maintain relationships with Avalara partners and other third parties to increase opportunities.
- Document daily sales activities in sales force automation tool, prepare accurate reports and forecasts, manage pipeline and perform other tasks necessary to drive sales revenue and communicate activities to sales management.
- Articulate value of Avalara products and services in compelling manner to partners in various industries and to various external audiences.
- Work with cross-functional team made up of Business Development, Sales, Product Marketing, and Operations to ensure maximum revenue potential.
- Work collaboratively and cross-functionally with leaders from demand generation, sales, marketing operations, sales operations, and channel marketing to ensure alignment, to optimize demand generation activities and campaigns.
- Manage programs to maximize net sales revenue across both new sales and add-on and upsell.
- Represent Avalara in various industry events, conferences and associations in Direct Selling Marketplace to ensure Avalara maintains its leadership position
- Consistently achieve and exceed monthly booking goals through self-motivation, goal setting and solution-driven approaches to problem solving.
- Leverage vast relationships in order to create new direct sales opportunities for Avalara
- Use superior interpersonal, presentation and communication skills for sales calls, product presentations, seminars and face-to-face meetings as well as hosting demonstrations and partner webinars.
- Demonstrate high levels of professionalism and leadership by being diligent, thorough and making positive impact during every sales engagement.
- Resolved customer issues quickly to close deals and boost client satisfaction.
Stratergic Sales Account Manager
HP India Sales Pvt Ltd
06.2015 - 03.2022
- Account planning for Strategic Commercial, Global and Government accounts in Pune.
- Using specialty expertise to seek out new opportunities and expand and enhance existing opportunities to build pipeline in and drive pursuit.
- Establish healthy business relations with clients for securing repeat business & long-term customer loyalty and worked towards solving their queries/ complaints
efficiently. - Promote IT hardware solutions, such as workstations, thin clients, desktops, laptops and printers. Position lease offers and managed services in accordance with client needs.
- Delivered engaging sales presentations to new clients, explaining technical information in simplified language to promote features and increase client base.
- Anticipated clients' needs by staying in touch on regular basis.
- Attracted new clientele and developed customer relationships by hosting product-focused events
- Responsible for achieving sales goals.
- Tracked changing product lines to effectively meet dynamic market demands.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Devised integrated plans to build brand awareness, sales pipelines and customer acquisition plans.
- Cultivated and maintained strategic alliances with key partners.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Enterprise Sales Account Manager
Sify Technologies Ltd
08.2014 - 03.2015
- Identify & manage key accounts for potential business development towards high value customers & strategically securing profitable business, taking care of top line & bottom-line across the region.
- Develop competitive business development and sales strategy, uncovering/ creating new opportunities, identifying dynamic and flexible solutions and managing account activity.
- Establish healthy business relations with clients & external associates for securing repeat business & long-term customer loyalty and worked towards solving their queries/ complaints efficiently.
- Selling enterprise-grade Cloud services such as IaaS, PaaS, DR, Public/Private/Hybrid Cloud services to swiftly host websites and run critical business applications or ERP systems, all at fraction of cost.
- Selling Supply Chain Management solutions to ensure optimal efficiency starting from manufacturing to reaching out to customers through diverse distribution networks.
- Technology Integrated Solutions (TIS) caters to organizations’ IT infrastructure requirements by offering latest technology products and services at competitive costs.
Inside Sales Account Manager
Dell India Pvt Ltd
04.2010 - 08.2014
- Sale of Desktop, Laptop, Server, Storage, Switches, Software, Services in Indian market based in Bangalore/Hyderabad.
- Build, develop, and maintain positive and productive external business relationships with ability to access C-level of customer organization.
- Develop and apply sound knowledge of technology to customer’s business environments, with high degree of business awareness.
- Prepare quotes and assist with responses to proposals and bids.
- Effectively communicate and resolve customer’s issues, escalating to management when required.
- Provide product and services information to clients as required.
- Provide input and follow up as required with service or solution deliveries and payment.
- Attained sales quotas consistently through tenacious dedication to always seeking new business and efficiently closing sales.
Sales Manager
TATA COMMUNICATIONS Ltd BP, Soutech Systems
07.2009 - 03.2010
- Sales for Client Software and Services in Indian market based in Pune & Goa.
- Prepare quotes and assist with responses to proposals, bids and quotes.
- Effectively communicate and resolve customer’s issues, escalating to management when required.
- Giving out capability presentations to existing clients.
- Setting up team targets and make strategies for achieving same .
- Improved sales processes to streamline customer acquisition and onboarding strategies.
- Targeted new markets and increased sales through proactive sales and negotiation techniques.
Global Delivery Support Associate
Symantec
06.2006 - 07.2009
- Initial level trouble shooting on products like Backup Exec for Windows and Endpoint Security
- Attending floor walk-ins
- Handling escalations matters in absence of leads; ensuring speedy resolution of queries & grievances to maximise client satisfaction levels.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Exceeded goals through effective task prioritization and great work ethic.
Education
Bachelor of Commerce -
Pune University
Pune2006
Skills
- Decision Making
- Relationship Building
- Time Management
- Verbal and Written Communication
- Customer Trend Analysis
- Lead Identification and Generation
- Consultative Selling Techniques
- Networking Events
- Partner Management
Certification
- Undergone crash course on DNS, Active Directory and N+
- HP Contractual/Managed Services Certification
HP India Sales Pvt Ltd
- Intel Sales Challenge Award
- HPFS Sales Challenge Award
- Top Gun Award
Dell India Pvt Ltd
- Certificate of achievement for Solutions Win at Mathrubhumi
Symantec Software Solutions Pvt. Ltd
- Attained Best Performance Award
- Appreciation for recommending valuable suggestions in benefit of process.
Timeline
Sales Manager
Avalara Technologies Pvt Ltd
04.2022 - 06.2023
Stratergic Sales Account Manager
HP India Sales Pvt Ltd
06.2015 - 03.2022
Enterprise Sales Account Manager
Sify Technologies Ltd
08.2014 - 03.2015
Inside Sales Account Manager
Dell India Pvt Ltd
04.2010 - 08.2014
Sales Manager
TATA COMMUNICATIONS Ltd BP, Soutech Systems
07.2009 - 03.2010
Global Delivery Support Associate
Symantec
06.2006 - 07.2009
Bachelor of Commerce -
Pune University
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