Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Niketa Pushkar

Muzaffarpur

Summary

Goal-driven banking professional, well-versed in managing diverse customer needs with speed and efficiency. My proactive approach, combined with a knack for quick learning, has consistently driven positive outcomes.


Overview

14
14
years of professional experience

Work History

Admin & HR

Go4Wealth
04.2023 - Current
  • Reviewed and screened applicant resumes to identify qualified candidates.
  • Administered payroll accurately, ensuring timely payment processing while minimizing errors in calculations or deductions.
  • Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
  • Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
  • Assisted with writing job postings and job descriptions for boards.

Admin, Finance & HR(TL)

Crest Insure
09.2022 - 02.2023
  • Maintained personnel records and updated internal databases to support document management.
  • Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
  • Maintained accurate documentation of company policies and procedures for easy reference by all employees.
  • Managed human resources functions, including hiring, onboarding, and employee evaluations for optimal team performance.
  • Collaborated with finance teams to ensure accurate invoicing and prompt payment collection from clients.
  • Supported reporting requirements of accounting and finance teams.
  • Maintained associate employee files and supported HR requirements.

HR

Crest Insure
02.2022 - 09.2022
  • Collaborated with HR on recruiting and hiring of staff members.
  • Facilitated cross-functional collaboration between HR departments for streamlined onboarding and retention initiatives.
  • Collaborated with other HR specialists in updating company policies and procedures regularly.


Entrepreneur

S B Porta Cabin
10.2017 - 01.2022
  • Built strong recognition and customer loyalty by delivering high-quality products and services consistently over time.
  • Increased brand visibility with targeted social media campaigns, engaging with diverse customer base.
  • Negotiated with service providers, securing cost-effective solutions for telecommunications, shipping, and other essential services.
  • Led a team of professionals, fostering a culture of creativity, collaboration, and performance excellence.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.

Senior Sales Coordinator

MPCL Industries Ltd.
05.2016 - 09.2017
  • Strengthened client relationships through regular communication and excellent customer service.
  • Maintained up-to-date knowledge of products and services offered to customers.
  • Coordinated with other departments to provide smooth execution of sales initiatives.

Deputy Manager of Operations

Axis Bank Ltd.
02.2011 - 04.2016
  • Processed customer transactions promptly, minimizing wait times.
  • Assisted customers with account inquiries, resolving issues promptly and professionally.
  • Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
  • Increased cross-selling opportunities by identifying customer needs and recommending appropriate banking products or services.
  • Educated customers on use of banking website and mobile apps.
  • Managed daily banking operations, ensuring compliance with federal regulations and internal policies.
  • Optimized audit procedures by staying up-to-date on industry trends, best practices, and emerging risks in banking operations.
  • Participated in ongoing training programs to stay current on industry trends, regulations, and policies affecting telephone banking operations.
  • Managed inventory levels of supplies and products, ensuring adequate stock for smooth operations at all times.

Education

Bachelor of Arts - English Language And Literature

MDDM College
Muzaffarpur
2007

Skills

  • Banking Operations
  • PR
  • Multitasking
  • Quick And Sharp Learner
  • Well Versed to Computer Works

Languages

English
Advanced (C1)
Hindi
Bilingual or Proficient (C2)
Marathi
Elementary (A2)

Timeline

Admin & HR

Go4Wealth
04.2023 - Current

Admin, Finance & HR(TL)

Crest Insure
09.2022 - 02.2023

HR

Crest Insure
02.2022 - 09.2022

Entrepreneur

S B Porta Cabin
10.2017 - 01.2022

Senior Sales Coordinator

MPCL Industries Ltd.
05.2016 - 09.2017

Deputy Manager of Operations

Axis Bank Ltd.
02.2011 - 04.2016

Bachelor of Arts - English Language And Literature

MDDM College

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Niketa Pushkar