Niketan Nimbalkar

Use Case: Digital Inventory -

• Problem Statement: Managing the inventory of enterprise products manually was prone to errors. -
• Solution Implemented: Developed a Digital Inventory system that provided real-time tracking of servers, physical devices, and software repositories. -
• Impact & Benefits: Streamlined operations, reclaimed resources, and saved 6 FTEs.
• Improved decision-making processes with accurate data analysis and visualization techniques.

Use Case: Monitoring and Alerting System -

• Problem Statement: Limited KPIs and gaps in data hindered effective monitoring. -
• Solution Implemented: Established a centralized monitoring solution for hybrid multi-cloud environments. -
• Impact & Benefits: Reduced alerts by 70%, improved SLA from 86% to 98.4%, and decreased MTTR by 65%.
• Improved decision-making processes with accurate data analysis and visualization techniques.
• Utilized data visualization tools to effectively communicate business insights.
• Integrated multiple sources of disparate data into cohesive datasets using ETL processes, improving overall analytic capabilities.

Use Case: Technology Debt Reduction -

• Problem Statement: Lack of visibility into technology debt and license usage led to inefficiencies. -
• Solution Implemented: Scanned endpoints for technology stack compliance and tracked versions. -
• Impact & Benefits: Removed 3,000+ unused instances, achieving Rs 4 Cr in savings.
• Integrated multiple sources of disparate data into cohesive datasets using ETL processes, improving overall analytic

Use Case: IT Security Compliance -

• Problem Statement: Tracking compliance across 1,400+ servers for 20+ security KPIs was cumbersome. -
• Solution Implemented: Developed a compliance solution for automated tracking and reporting. -
• Impact & Benefits: Maintained 99.7% compliance, saving 24 FTEs.
• Provided actionable insights through comprehensive reports and dashboards, supporting strategic initiatives.
• Enhanced business efficiency by identifying trends and patterns in complex datasets.

Use Case: Linux Compliance -

• Problem Statement: Compliance tracking for Linux environments was manual and inefficient. -
• Solution Implemented: Automated compliance tracking for patching and hardening across Linux servers.
• Impact & Benefits: Achieved 100% hardening compliance and reconciled 55,000+ local user accounts.
• Collaborated with cross-functional teams to ensure data integrity and accuracy, resulting in better-informed decisions.

Use Case: Hypervisor Management -

• Problem Statement: The management of hypervisor PODs across 7,000+ endpoints required a centralized view to enable effective capacity planning and resource optimization. -
• Solution Implemented: Developed a management system for real-time infrastructure insights. -
• Impact & Benefits: Enhanced resource utilization and cost optimization.
• Improved data visualization techniques, making insights more accessible to non-technical stakeholders.

Use Case: Enterprise Cloud FinOps -

• Problem Statement: Increased operational expenses due to post-pandemic cloud adoption necessitated a centralized FinOps solution. -
• Solution Implemented: Developed an in-house Cloud FinOps utility for cost insights and resource optimization. -
• Impact & Benefits: Achieved 12-15% savings across recommendations, totaling Rs20 Cr in cost avoidance.

Use Case: ITIL and MIS Reporting -

• Problem Statement: Manual reporting processes lacked efficiency and real-time insights. -
• Solution Implemented: Automated ITIL and MIS report generation for monitoring and ticketing. -
• Impact & Benefits: Saved 4 FTEs and improved reporting efficiency.

• Provided business analysis for recurring incidents, aiding in problem resolution. - Led ServiceNow application development from requirement gathering to deployment.

• Installed, configured, and maintained end-user workstation hardware and network peripherals. - Recommended and executed hardware improvements.

• Installed and configured workstation hardware, maintaining optimal performance through regular testing and monitoring.

• Installed and troubleshot Windows OS, printers, and other peripherals, ensuring seamless operation.

• Installed and operated Windows Servers and managed data backup and retrieval processes.