Niket Jain

VOIS (Vodafone) UK is provider of Telecommunications Services in United Kingdom and part of Vodafone Group.

Client: _VOIS UK Enterprises Fixed Line Services

Project: UK Enterprises Fixed Line Services

Designation: Cloud DevOps Engineer

Role: DevOps Engineer, Test Environment Maintenance

Application / Products: One Portal, Cramer, Mediation Zone, VEBP and NMSR

CI Tool: Jenkins

SCM Tools: GIT

Scripting: Python / Shell Script

Platforms: Cloud / Linux / Windows

Key Responsibilities:

· Working as DevOps Engineer and responsible for E2E Planning / Deliverables / Maintenance / Upgrade of UT/ST/SIT/UAT/PET Environments.

· Working on On-Prem Data Center Migration from to Cloud (AWS/Azure).

· Written Automation script in Python for application monitoring, start/stop.

· Handling different aspects of Projects within same team such as Defect Management, Change Management and Deployments.

· Have been responsible for CMDB data analysis and data management part including Coordination with Customers and Application Owners for verification of data.

· Handling Environment Delivery Management, Project Coordination and Operational responsibilities.

· Handling different frontend and billing application for Vodafone UK Fixed Line Project on various technologies and platforms like DevOps, Web-Methods, WebLogic, Apache, Linux, Unix.

· Handling OS patching for Linux / Windows / Database Servers / Vulnerabilities at Application Level, OS Level on both on-premises and cloud server.

· Debug issues on Test environment during deployment and fix Bug along with relevant Development team.

· Perform basic sanity checks on Test environments.

· Have a Basic understanding & knowledge on Cloud Computing.

· Constantly monitor expenditures to mitigate risks.

Vodafone is provider of Telecommunications Services in United Kingdom and part of Vodafone Group.

Client: Vodafone Shared Services
Project: DCOPS COMPUTE HPUX AIX Shared TSSI
Designation: Assistant Manager
Role: L2/L3 – HP-UX Admin

Environment mainly consists of all Linux and Unix flavor Servers with different storage. Have mainly Telecom Oracle application running on them. Server count is 3000+

Key Responsibilities:

· L2 & L3 support for multiple clients

· Executed and managed entire Drive of Incidents, Problem & Change management deliveries based on ITIL V3 principles

· Performed Quarterly patching on HP-UX server using Depot server

· Troubleshooting performance issues of Production servers/Mission critical system

· Performed System monitoring and performance tuning

· Managing systems using automation tools like Blade Logic

· Configured Integrity Virtual Machines running on HP-UX 11.31

· Printer Management (Installation / Configuration Printer) on HP Unix server

· Performing Disk Management Functions using VXVM, DG and LVOL creation

· Introduced new methods, best practices and automated systems to reduce turnaround time

EE is a British national mobile network operator and internet service provider, which is a brand within the BT Group. EE is the second-largest mobile network operator in the UK.

Client: Everything Everywhere, UK

Project: T-Systems, United Kingdom

Designation: Technical Lead

Role: L2 & L3 – HP-UX Admin

Environment mainly consists of all Linux and Unix flavor Servers with different storage. Have mainly telecom Oracle application running on them and server count is 5000+.

Key Responsibilities:

· Performed system administrator and system tuning tasks for ITANIUM, HP-UX and Linux System

· Provided advanced UNIX systems administration support for HP-UX Servers

· Installation, configuration and troubleshooting of HP-UX ITANIUM Servers and Hardware with all version of HP-UX

· Performed Device Management and Configuration on HPUX systems (LV / VG creation and Mirroring)

· Performed Patch Management and Update of patches

· Performed Installation / Configuration MC Service Guard cluster / Ignite Server/Client Installation, Configuration and Troubleshooting.

· Performed DRD disk management

· Performance Monitoring and Kernel Tuning on HP-UX

· Analyzed and troubleshooter hardware faults using system logs

· Helped Customer by interacting Third party Support team of HPRC / Red Hat CE products for resolving Project Team's Hardware & Software issues related to Server

· Good Experience in HP BLADE / SUPERDOME and Superdome2 Servers, nPar & vPar

· Configured Integrity Virtual Machines running on HP-UX 11.31

· Printer Management (Installation / Configuration Printer) on HP Unix server

· Performed Disk Management Functions using VXVM, DG and LVOLs creation

HPE ITO Service Delivery Consultant provide service for server administration, technical security management, performance management for customer group with limited risk/complexity.

Client: AMS Shared Delivery

Project: HPUX Shared Delivery

Designation: ITO Consultant Svc II

Role: L2 – HP-UX Admin

Environment mainly consists of Linux and HPUX Servers with SAN/EMC storage, have SAP and Oracle application running on them. Server count is 3000+ with 35 Customers. Ticketing tools include HP Service Manager, OVSC, and OVSD

Key Responsibilities:

· Configuration of HP UX on HP 9000 & ITANIUM servers

· Worked on MCSG like halting package, adding shared file system in cluster

· Performed Patch Management, Diagnosis and troubleshooting of HP Servers & Linux Servers

· Performed Disk Mirroring and management using HP Mirror / UX

· Performance monitoring and kernel tuning on HP-UX

· Device management and configuration on HPUX systems

· Disk space management using HP UX Logical volume manager and Linux

· Responsible for Monitoring tool OVO (Open View Operation) agent installation / maintenance

· Job scheduling and Automating process using CRON

· Analyzed and troubleshooting hardware faults using system logs

· Helped Customer by interacting Third party Support team of HPRC / Red Hat CE products for resolving Project Team's Hardware & Software issues related to Server

· Increased customer satisfaction by resolving issues within SLA as early as possible

· Proven successful working within tight deadlines and fast-paced atmosphere