Nikhat Javed
Hyderabad
Summary
Strategic and results-oriented operations leader with extensive experience overseeing the administrative, financial, and logistical functions of preschool centers. Proven ability to streamline processes, manage budgets, and lead high-performing teams to ensure seamless daily operations. Adept at vendor management, compliance, and parent engagement, while maintaining quality standards and operational efficiency across all functions.
Overview
10
10
years of professional experience
Work History
Head of School
Vivero International Pre-school and Childcare
Hyderabad
11.2023 - Current
- Lead and oversee end-to-end operations across childcare, early years, and kindergarten programs, ensuring smooth daily functioning, compliance, and alignment with organizational standards.
- Manage budgeting, procurement, and resource allocation to maintain financial discipline, and operational efficiency.
- Supervise facility management, vendor coordination, transportation, and housekeeping to uphold safety, hygiene, and quality standards.
- Develop and implement SOPs for safety, communication, and emergency preparedness in accordance with regulatory and company policies.
- Oversee faculty recruitment, onboarding, and performance management, fostering a collaborative and high-performing team culture.
- Provide ongoing mentorship and coaching to educators, strengthening classroom strategies, child engagement, and professional growth.
- Guide teachers in implementing the curriculum effectively through planning support, reflective discussions, and consistent follow-ups.
- Conduct classroom observations to ensure high-quality teaching practices, and alignment with early childhood learning goals.
- Collaborate with educators to design and deliver inquiry-based, theme-driven learning experiences that promote holistic development.
- Plan and execute admissions strategies, open houses, and parent engagement initiatives to support enrollment and brand visibility.
- Strengthen home-school partnerships through transparent communication, structured PTMs, and interactive learning showcases.
- Utilize data from attendance, feedback, and assessments to streamline processes and support continuous school improvement.
- Prepare and review annual budgets, reports, and procurement plans in alignment with operational goals and audit requirements.
- Foster a positive and inclusive school culture rooted in teamwork, accountability, and community collaboration.
- Vivero International Pre-school, Bengaluru, and Hyderabad - Parent Relationship Manager (2016–2020)
- Vivero International Pre-school, Hyderabad, and Pune - Admin Manager (2012-2015)
Parent Relationship - Consultant
The Shri Ram Academy
Hyderabad
10.2022 - 03.2023
- Foster positive relationships between the school and parents/guardians to enhance communication and collaboration.
- Act as a bridge between parents and school staff, ensuring effective information flow and understanding.
- Build and maintain strong relationships with parents, creating an atmosphere of trust and open communication.
- Provide information to parents about school policies, curriculum, extracurricular activities, and events.
- Address parental concerns, feedback, and inquiries promptly and professionally.
- Manage an online portal or platform for parents to access school-related information and resources.
- Assist parents in navigating administrative processes, such as enrollment, fee payments, and documentation requirements.
- Collaborate with the marketing team to organise parent outreach events and admissions-related activities.
- Collect and analyze feedback from parents to identify areas for improvement in school policies and practices.
- Participate in professional development to stay updated on education trends, communication tools, and parent engagement strategies.
- Successfully designed and delivered weekly presentations to senior leadership and stakeholders showcasing achieved targets.
- Presented admissions trends and insights to school administration, effectively influencing decision-making and resource allocation.
- Actively sought feedback from stakeholders following presentations, incorporating suggestions to continuously enhance the quality and impact of future updates.
Center Head
Mahara Prep & Day Care
Hyderabad
06.2021 - 10.2022
- Highly focused with the ability to complete tasks accurately in a fast-paced environment with conflicting deadlines.
- Overseeing the daily operations of the preschool, including staff planning.
- Ensuring all staff receive training tailored to their needs.
- Supervising and participating in staff appraisals.
- Providing support and assistance in planning Growth and Goals professional development.
- Responsible for implementing and maintaining effective communication systems.
- Reviewing and developing school policies and procedures.
- Allocating, controlling, and accounting for financial and material resources for the school.
- Meeting with parents and staff to discuss students' progress.
- Consistently devising ways to enhance parent satisfaction.
- Managing financial transactions and preparing budgets to drive revenue generation.
- Brainstorming and organizing events and marketing campaigns to increase footfalls. Conducting regular market studies and research.
- Achieving monthly and annual enrollment targets by proactively marketing the school in the local catchment area, maximizing walk-ins and converting them into enrollments.
- Heading the marketing department and maintaining continuous communication with external agencies to meet their requirements and suggest strategic changes in marketing, ensuring lead acquisition.
- Managing corporate tie-ups.
- Working in parallel with the Head of Academics to gain a thorough understanding of the academics and suggesting ideas in line with the school's vision/mission.
- Providing advice on school growth and outlining future enhancement actions.
- Overseeing PRM for planning and ensuring timely follow-ups for all sales/admissions and marketing activities.
- Handling minor issues and concerns at the school level, while also demonstrating the capability to escalate significant matters to the Director for effective resolution.
- Ensuring the maintenance and updating of DRR, petty cash reports, and cash vouchers, obtaining approvals for necessary expenses.
Manager
Cerestra Advisors Pvt Ltd
Hyderabad
09.2020 - 05.2021
- Responsible for monitoring and generating potential leads for the company database using the Salesforce tool.
- Assessed the business needs of clients and partners to determine the necessary required resources.
- Identified and implemented improvement strategies for operations.
- Executed changes to modernize and streamline day-to-day office procedures.
- Evaluated current business and market trends through comprehensive research, data collection, and tracking.
- Addressed customer and employee inquiries, providing requested information.
- Compiled content for upcoming meetings, created agendas, and automated notifications for participants.
- Scheduled monthly interviews for management personnel.
- Handled the onboarding process for new employees.
- Collaborated closely with designers to develop social media posts.
- Maintained active engagement on social media business pages, enhancing marketing emailers for increased outreach.
- Established and managed social media profiles to promote brand activities.
- Enhanced the organization's presence across various social media platforms.
- Collaborated with web developers to successfully launch websites for the company's brands and projects.
- Resolved backend hosting/server issues related to the website and addressed other technical concerns.
Business Development Manager
Luxury Bloom
Hyderabad
07.2015 - 01.2016
- Organized real estate expos in various cities to showcase luxury properties.
- Listed luxury properties on the website for digital marketing purposes.
- Initiated follow-up conversations with prospects and leads to boost sales.
- Conducted cold calls to individuals with the aim of acquiring exclusive clients.
- Worked closely with advertising managers to design and execute plans targeted at attracting niche customers.
Education
Bachelor of Arts -
St. Anns Degree College for Women
Hyderabad, TG2011
Skills
- School Operations & Compliance
- Budgeting & Financial Oversight
- Vendor & Facility Management
- Process Optimization & SOP Implementation
- Team Leadership & Staff Performance Management
- Stakeholder & Parent Relationship Management
- Health, Safety & Quality Assurance
- Strategic Planning & Resource Allocation
- Admissions & Marketing Strategy
- Event & Community Engagement Management
Languages
- English
- Hindi
- Telugu
Education
other
Interests
- Reading fiction and non-fiction
- Traveling and exploring new cuisines
- Hiking and adventure sports
- Art, music, and creative expression
References
References available upon request.
Timeline
Head of School
Vivero International Pre-school and Childcare
11.2023 - Current
Parent Relationship - Consultant
The Shri Ram Academy
10.2022 - 03.2023
Center Head
Mahara Prep & Day Care
06.2021 - 10.2022
Manager
Cerestra Advisors Pvt Ltd
09.2020 - 05.2021
Business Development Manager
Luxury Bloom
07.2015 - 01.2016
Bachelor of Arts -
St. Anns Degree College for Women