Nikhil Badri
Bangalore
Summary
Innovative Thinker Team-oriented L3 Support Exective engineer with 4 years of experience leading design, testing, and system integration. Recognized for acting as primary escalation point for L3 troubleshooting engineers in remediating service requests and incidents for customers and internal operations. Committed to fostering and maintaining relationships with customers and vendors
Overview
7
7
years of professional experience
1
1
Certification
Work History
Assistant Systems Engineer
Tata Consultancy Services
03.2021 - Current
- Working on Mean stack technologies for PWC firm in L3 team.
- Serving as a member of the Mean Stack Technology team at PWC, a group dedicated to developing and supporting applications based on the Mean Stack
- Worked on database updates and set up alerts for our applications and deployed each and every new code change in the Azure platform and tested the application working closely with different integrated systems and troubleshooting any issues and performing an end-to-end health check of the mean stack rancher hosted applications
- Involved in many meetings with stakeholders and developed various process improvement techniques by analyzing data patterns that resulted in the organization saving significant resources
- Evaluated emerging technology factors around cost comparison, portability or usability.
- worked on the vulnaaribity fxres for the application and along with this work on many network fixes to the application to ake sure there not threast to the application.
- Did many enanes for the application as per stccae holher requirement.
- Set up user accounts, permissions, email addresses and passwords according to company policies.
- Evaluated existing IT processes and recommended changes for improved efficiency.
- Created scripts using PowerShell language to automate routine tasks.
- Designed and conducted hardware or software systems testing.
- Administered application stacks and executed performance tuning to optimize session performance by eliminating performance bottlenecks.
- Monitored server performance to identify potential issues before they become critical.
- Implemented anti-virus measures to protect corporate systems from malicious threats.
- Configured and installed hardware components such as servers, routers and switches.
- Performed troubleshooting on Windows and Linux based networks to resolve connectivity issues.
- Did many turbonimics changes to the application for the costsavingfor the organization.
Facial Expression Detection
08.2019 - 07.2020
- Detection of facial expressions and also through real-time scanning using Python
Intern
Research Centre Imarat (RCI) - DRDO
Hyderabad
05.2018 - 06.2018
- Learnt about telemetry and the different types of sensors that are mounted on missiles
Education
B.Tech - Electronics & instrumentation
Amrita School of Engineering
Bengaluru, India01.2020
Higher Secondary Education - MPC stream
Sri Chaitanya Junior College
Vijayawada, India01.2016
Secondary School of Education -
Sri Chaitanya Techno School
Tirupati, India01.2014
Skills
- MongoDB
- Mean stack
- Html, Css
- Azure DevOPS , CI/CD Pipelines
- Rancher, Data Dog , Splunk
- Excel
- Database management
- Application troubleshooting
- Network troubleshooting
- Stakeholder communication
- Focused
- Team Player
Certification
Edureka - MongoDB, Completed MongoDB course through the Edureka platform.
Accomplishments
Received multiple accolades, including Star of the Month, On The Spot Award, and Service & Commitment Award for consistent performance and proactive contributions. Recognized as an inspiring role model by PwC Delivery Manager for leadership and ownership. Promoted as Service Lead for two consecutive years in recognition of result-oriented delivery and dedication.
References
References available upon request.
Timeline
Assistant Systems Engineer
Tata Consultancy Services
03.2021 - Current
Facial Expression Detection
08.2019 - 07.2020
Intern
Research Centre Imarat (RCI) - DRDO
05.2018 - 06.2018
B.Tech - Electronics & instrumentation
Amrita School of Engineering
Higher Secondary Education - MPC stream
Sri Chaitanya Junior College
Secondary School of Education -
Sri Chaitanya Techno School
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