Nikhil Batra
Sales Manager,
Ramesh Nagar
Summary
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
6
6
years of post-secondary education
Work History
Store Operator
Gift Palace
New Delhi
08.2017 - Current
- Maximized sales and minimized shrinkage through excellent customer service.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Managed inventory control, cash control, and store opening and closing procedures.
- Supervised guests at front counter, answering questions regarding products.
Construction Supervisor
Malhotra Builders
New Delhi
08.2015 - 06.2017
- Supervised field crews to maximize quality and work efficiency.
- Asserted control over material usage and contractor man-hours to keep projects in line with budgetary restrictions.
- Maintained safe practices and operated within budget constraints by training construction workers on best practices and established protocols.
Sales Manager
Chumbak
New Delhi
04.2013 - 06.2015
- Managed customer accounts to secure customer satisfaction and repeat business.
- Managed friendly and professional customer interactions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
Education
10th -
Happy Senior School
New Delhi 04.2009 - 05.2010
12th -
NIOS
New Delhi 04.2011 - 05.2012
BBA -
Kalinga University
Raipur 01.2020 - 01.2023
No Degree - MS Office 2007 And Tally 9.0
Aptech Computer Education
New Delhi 2010.01 - 2010.03
No Degree - Web Designing
Aptech Computer Education
New Delhi 05.2010 - 12.2010
Skills
Relationship building and management
Accurate money handling
Customer Relations
Staff Management
Hourly shift management
Sales expertise
Opening and closing procedures
Bank deposit procedures
Recordkeeping strengths
Money handling abilities
Timeline
BBA -
Kalinga University
01.2020 - 01.2023
Store Operator
Gift Palace
08.2017 - Current
Construction Supervisor
Malhotra Builders
08.2015 - 06.2017
Sales Manager
Chumbak
04.2013 - 06.2015
12th -
NIOS
04.2011 - 05.2012
No Degree - Web Designing
Aptech Computer Education
05.2010 - 12.2010
No Degree - MS Office 2007 And Tally 9.0
Aptech Computer Education
2010.01 - 2010.03
10th -
Happy Senior School
04.2009 - 05.2010