Nikhil Batra
Sales Manager,
Ramesh Nagar
Summary
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
6
6
years of post-secondary education
Work History
Store Operator
Gift Palace
New Delhi
2017.08 - Current
- Maximized sales and minimized shrinkage through excellent customer service.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Managed inventory control, cash control, and store opening and closing procedures.
- Supervised guests at front counter, answering questions regarding products.
Construction Supervisor
Malhotra Builders
New Delhi
2015.08 - 2017.06
- Supervised field crews to maximize quality and work efficiency.
- Asserted control over material usage and contractor man-hours to keep projects in line with budgetary restrictions.
- Maintained safe practices and operated within budget constraints by training construction workers on best practices and established protocols.
Sales Manager
Chumbak
New Delhi
2013.04 - 2015.06
- Managed customer accounts to secure customer satisfaction and repeat business.
- Managed friendly and professional customer interactions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
Education
10th -
Happy Senior School
New Delhi 2009.04 - 2010.05
12th -
NIOS
New Delhi 2011.04 - 2012.05
BBA -
Kalinga University
Raipur 2020.01 - 2023.01
No Degree - MS Office 2007 And Tally 9.0
Aptech Computer Education
New Delhi 2010.01 - 2010.03
No Degree - Web Designing
Aptech Computer Education
New Delhi 2010.05 - 2010.12
Skills
Relationship building and management
Accurate money handling
Customer Relations
Staff Management
Hourly shift management
Sales expertise
Opening and closing procedures
Bank deposit procedures
Recordkeeping strengths
Money handling abilities
Timeline
BBA -
Kalinga University
2020.01 - 2023.01
Store Operator
Gift Palace
2017.08 - Current
Construction Supervisor
Malhotra Builders
2015.08 - 2017.06
Sales Manager
Chumbak
2013.04 - 2015.06
12th -
NIOS
2011.04 - 2012.05
No Degree - Web Designing
Aptech Computer Education
2010.05 - 2010.12
No Degree - MS Office 2007 And Tally 9.0
Aptech Computer Education
2010.01 - 2010.03
10th -
Happy Senior School
2009.04 - 2010.05