Nikhil Bhardwaj
New Delhi
Summary
Results-oriented Fulfillment Associate with extensive experience at ATLYS INDIA PRIVATE LIMITED. Proven ability to manage end-to-end visa processes, significantly improving client satisfaction and operational efficiency. Strong skills in strategic planning, multitasking, and team mentoring, leading to consistent achievement of operational goals.
Overview
7
7
years of professional experience
Work History
Fulfillment Associate / Executive Assistant
ATLYS INDIA PRIVATE LIMITED
NEW DELHI
12.2023 - Current
- Managed operations across countries including Singapore, Japan, Turkey, and China to ensure timely task execution.
- Prioritized customer satisfaction through effective communication and service delivery.
- Adopted a proactive approach to identify and address potential challenges in workflow.
- Oversaw tasks in Hong Kong, Lebanon, Dubai, Malaysia, and Vietnam to maintain operational efficiency.
Visa Executive
KBS Travels Travel agency
NEW DELHI
08.2023 - 11.2023
- Managed diverse visa applications, ensuring accuracy and compliance throughout the process.
- Conducted one-on-one consultations to effectively communicate end-to-end documentation requirements to clients.
- Adopted a proactive approach to address client inquiries and provide comprehensive guidance on visa procedures.
Visa Consultant/Executive
VIEW HOLIDAY TRIP PRIVATE LIMITED
NEW DELHI
05.2022 - 07.2023
- Guided clients through visa application process, ensuring timely submissions and compliance with protocols.
- Prepared accurate visa documentation while maintaining confidentiality and adherence to standards.
- Streamlined processes by coordinating with clients and B2B agents, enhancing operational efficiency.
- Trained new staff on best practices to improve service delivery and client satisfaction.
Visa Executive
A PLUS HOLIDAYS AND TRAVELS
NEW DELHI
06.2018 - 03.2020
- Facilitated effective client communication regarding visa documentation and ensured policy compliance.
- Managed complete visa application processes, including travel insurance and hotel bookings, while maintaining detailed records in MS Excel.
- Developed strong client relationships through exceptional service, fostering trust and loyalty.
- Coordinated and executed five to six domestic tours to Goa, Rajasthan, and Mussoorie, ensuring seamless experiences.
- Received multiple commendations for maximizing successful visa applications and delivering outstanding tour experiences over two years at A Plus Holidays and Travels.
Education
Diploma course - Computer Language ,Hardware And Networking
NIIT
Pitampura01-2016
Bachelor of Arts - Political Science, Hindi, English etc
Delhi University
North Campus, Delhi University01.2014
XIIth - All Subjects
Government Boys Sr. Sec. School
New Delhi01.2011
Xth - All Subjects
Government Boys Sr. Sec. School
New Delhi01.2009
Skills
- Communication and negotiation skills
- Database management
- Deadline management
- Planning and multitasking
- Problem-solving under pressure
- Customer service and interpersonal skills
- Adaptability in fast-paced environments
- Work area maintenance
- Record preparation
- Mentoring and training
Affiliations
- Consistently praised for exceptional service and professionalism, earning recognition as a top-performing employee. Frequently acknowledged by clients and management for outstanding contributions and impactful results.
Personal Information
- Father's name: Mr. Sohit Ram Bhardwaj
- Date of Birth: 12/22/1992
- R/O - F-6/191, 3rd Floor, Sec-16, Rohini, DL-110089
- Nationality: Indian
- Marital Status: Single
- Language: Hindi and English
- Hobbies: Listening toMusic, Travelling
Disclaimer
I hereby certify that all the statements made above are true, complete, and correct to the best of my knowledge
Timeline
Fulfillment Associate / Executive Assistant
ATLYS INDIA PRIVATE LIMITED
12.2023 - Current
Visa Executive
KBS Travels Travel agency
08.2023 - 11.2023
Visa Consultant/Executive
VIEW HOLIDAY TRIP PRIVATE LIMITED
05.2022 - 07.2023
Visa Executive
A PLUS HOLIDAYS AND TRAVELS
06.2018 - 03.2020
Diploma course - Computer Language ,Hardware And Networking
NIIT
Bachelor of Arts - Political Science, Hindi, English etc
Delhi University
XIIth - All Subjects
Government Boys Sr. Sec. School
Xth - All Subjects
Government Boys Sr. Sec. School
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