Akash Bhaskar
Kolkata
Summary
To be associated with an organization that provides career development opportunities that shall yield the twin benefits of job satisfaction and steady paced professional growth . Allowing me to be innovative and flexible so that i can add value to the organization that I represent . I am a Professional , creative , sharp - minded person with strong time management skill and work ethic .
Overview
3
3
years of professional experience
Work History
Sr. Advisor II
Concentrix Daksh Services India Private Limited
12.2023 - Current
- Guide customers about GPS tracking device features and functions
- Provide realtime Troubleshoot process over the call
- Handled customer complaints calmly and professionally, resolving customer issue in a timely manner
- Keep records of customer interaction, process customer account and file document
Sr. Advisor II
Concentrix Daksh Services India Private Limited
05.2023 - 11.2023
- Provide 24*7 Emergency service to customer on vehicle breakdown
- Provide Towing assistance, alternate vehicle and Medical Assistance as well
- Worked Varied hours to meet seasonal and business needs
Advisor I
Concentrix Daksh Services India Private Limited
11.2021 - 04.2023
- Providing promt and efficient service to Suzuki Customers
- Demonstrates effective, clear and professional communication about feature of current models and variant
- Provide immediate resolution over disatisfaction of service
Education
Bachelor of Commerce -
University of Calcutta
01.2020
Higher Secondary Education - Commerce
K. V. Fort .William
01.2015
Secondary Education -
K. V. Fort. William
01.2012
Skills
- Problem Solving
- Decision Making
- MS-Office
- Team Player
- Strong and effective Communication
- Quick Learner
- Decision Making Skill
- Goal Oriented
Languages
English
Hindi
Bengali
Hobbies and Interests
- Love to Play Cricket
- Watching Movies
- Listening Music
Disclaimer
I hereby declare that the above furnished details are true and correct to the best of my knowledge.
Awards
- Razmataz Award
- Best Advisor
- Few R&R
Timeline
Sr. Advisor II
Concentrix Daksh Services India Private Limited
12.2023 - Current
Sr. Advisor II
Concentrix Daksh Services India Private Limited
05.2023 - 11.2023
Advisor I
Concentrix Daksh Services India Private Limited
11.2021 - 04.2023
Bachelor of Commerce -
University of Calcutta
Higher Secondary Education - Commerce
K. V. Fort .William
Secondary Education -
K. V. Fort. William
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