Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Languages
Work Availability
Timeline
Generic
Nikhil Bhatia

Nikhil Bhatia

Delhi

Summary

Results-driven information technology management professional with a proven track record in enhancing productivity and efficiency. Expertise in strategic planning, risk management, and effective stakeholder communication. Demonstrated leadership and problem-solving skills, ensuring successful project outcomes in diverse environments.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Data Migration Specialist

MaxVal Group
Noida
08.2022 - Current
  • Hands on experience in Reports and Salesforce Dashboards on processes
  • Configuration in Standard object and Custom Object
  • Creation of Users by configuring Custom Profiles, permission sets, and sharing settings
  • Configuration in Page layouts, Record Types and customized app using App Builder
  • Maintaining Data accuracy across Salesforce Platform
  • Handles the ETL operation for Data Migration activities with different client's portfolio.
  • Handles and ensure all implementation and testing are correct, accompanied with the correct data, recorded the data on Sharepoint sheet to attain the good KPI's
  • Received and prioritized support requests to maximize resource utilization.
  • Trained team members and users in newly implemented and emerging technology to enhance business productivity.
  • Managed databases of client information in accordance with data protection laws.
  • Handling client calls on a day to day basis
  • Quality check for error free deliverables
  • Project tracking in JIRA along with defect management
  • Knowledge of automation concepts and tools
  • Perform other tasks and activities as may be assigned by the Management Team and provided training to new FTE (onshore/in house)
  • Worked with multiple clients based in US, ANZ and UK

Principal Analyst

Clarivate
09.2017 - 08.2022
  • Manage and maintain details of the renewal of clients' IP rights within Clarivate's IP Management System (core and non-core jurisdictions of country laws and implement in the respective software)
  • Review onshore thoughts through email/teams call to suggest, influence and implement improvements in IPMS
  • Handles and ensure all implementation and testing are correct, accompanied with the correct calculations, recorded the data on Sharepoint sheet to attain the good KPI's
  • Review and analyze client correspondence to determine the necessary action required
  • Verify details of calculations from Internal databases
  • Provide responses to client queries within agreed timeframes
  • Review core jurisdictions and implement in the software and knowledge of User Based Testing, Client DB, QA
  • Collaborating with onshore leaders and product owners for day to day work and release related challenges
  • Perform other tasks and activities as may be assigned by the Management Team or Renewal team leaders from time to time
  • Project tracking in JIRA along with defect management
  • Quality check for error free deliverables and Lead training for IP professionals on Foundation IP
  • Promoted to Principal Analyst (04/2022)
  • Got promotion in April 2022
  • Received Extra Mile Quarterly Award for performing single and handled the released work perfectly within stipulated period of time
  • Received spot award for implementing 300 template descriptions in the FoundationIP software
  • Received spot award for providing 24% more deliverables to the clients in the respective releases
  • Received spot award for handling 5 releases in a year for Ipendo
  • Received spot award for handling salesforce cases quickly after an illness

Education

Master of Computer Application - Systems Analysis and Design, Advanced Database Management Systems, Data Communication and Networks, Advanced Internet Technologies

Vivekananda Institute of Professional Studies (GGSIPU)
Guru Gobind Singh Indraprastha University
07.2017

Bachelor of Computer Application - Multimedia, DBMS, Software Testing

Mother Teresa Institute of Management (GGSIPU)
Guru Gobind Singh Indraprastha University
07.2014

Skills

  • Salesforce
  • Data Loader and Workbench
  • MSOffice
  • Bootstrap
  • Symphony
  • Foundation IP
  • Ipendo (IPMS Software)
  • Agile Methodology
  • Research
  • Written communication
  • Attention to detail
  • Problem solving
  • Data migration
  • ETL operations
  • Data accuracy
  • Project tracking
  • User training
  • Quality assurance
  • Client communication
  • Team collaboration
  • Documentation skills
  • Analytical skills
  • Adaptability and flexibility

Accomplishments

  • Promoted to Principal Analyst, 04/22, Got promotion in April 2022
  • Quarterly Award, Received Extra Mile Quarterly Award for performing single and handled the released work perfectly within stipulated period of time
  • Spot Award, Received spot award for implementing 300 template descriptions in the FoundationIP software
  • Spot Award, Received spot award for providing 24% more deliverables to the clients in the respective releases.
  • Spot Award, Received spot award for handling 5 releases in a year for Ipendo.
  • Spot Award, Received spot award for handling salesforce cases quickly after an illness.

Affiliations

Seasoned Snooker Player

Listen music

Yoga and Mediatation

Certification

  • AI for Product Management from Pendo and issued by Credly (https://www.credly.com/badges/39783b33-1789-441d-9214-a4dad7651a33)
  • Product Management Basics Certification from Pendo and issued by Credly(https://www.credly.com/earner/earned/badge/d0442e66-fc1e-4697-8ccf-652bc527828f)

Languages

English
First Language
English
Advanced (C1)
C1
Hindi
Advanced (C1)
C1

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Timeline

Data Migration Specialist

MaxVal Group
08.2022 - Current

Principal Analyst

Clarivate
09.2017 - 08.2022

Master of Computer Application - Systems Analysis and Design, Advanced Database Management Systems, Data Communication and Networks, Advanced Internet Technologies

Vivekananda Institute of Professional Studies (GGSIPU)

Bachelor of Computer Application - Multimedia, DBMS, Software Testing

Mother Teresa Institute of Management (GGSIPU)

Similar Profiles

CREATE PROFILE
Nikhil Bhatia