Summary
Overview
Work History
Education
Skills
Timeline
Server
Nikhil Chand

Nikhil Chand

Cabin Crew
New Delhi

Summary

I have a clear, logical mind with a practical approach to problem-solving and a drive to see things through to completion. I have more than 5 years of experience in working with multiple teams across multiple sectors, lameagerto learn, lenjoy overcoming challenges, and I have a genuine interest in Business Management and making organisations successful. Highly skilled in responding to emergency situations and remaining cool under pressure. Dedicated to exceptional customer service.

Overview

1
1
year of professional experience
5
5
years of post-secondary education

Work History

Cabin Crew

Air India limited
  • Worked with the airline and gained a lot of experience in direct customer service and management skills.

Customer Service Representative

Serco global services
New Delhi
10.2011 - 10.2012
  • Updated account information to maintain customer records.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Responded to customer requests for products, services, and company information.

Education

BACHELOR OF ARTS - General

EIILM University
Sikkim
07.2008 - 06.2011

MBA - General Studies

United Business Institute
Brussels, Belgium
06.2012 - 07.2014

Skills

    Crew resource management

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Timeline

MBA - General Studies

United Business Institute
06.2012 - 07.2014

Customer Service Representative

Serco global services
10.2011 - 10.2012

BACHELOR OF ARTS - General

EIILM University
07.2008 - 06.2011

Cabin Crew

Air India limited
Nikhil ChandCabin Crew